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TeleDynamics Think Tank

Panasonic is exiting UC: Here’s what’s next

Posted by Daniel Noworatzky on Feb 3, 2021 10:47:00 AM

In December 2020, Panasonic announced to its partners that it will be closing its business communications division over the next two years. If you have recently invested in a Panasonic communications system, not to worry. In this article, we present some alternatives to help you develop a suitable and cost-effective transition strategy. For more details, watch the replay of our recent webinar where representatives from Grandstream, Yeastar and NEC describe alternative solutions.

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Topics: IP PBX, Business Telephone System, Grandstream, Yeastar, Panasonic, Unified Communications, NEC

Pivot quickly with Grandstream’s UCM6300 solutions

Posted by Daniel Noworatzky on Jan 6, 2021 10:47:00 AM

Product Review

In today’s world, businesses have to pivot on a moment’s notice in order to survive. They need communications systems that are scalable and flexible enough to handle a mix of onsite and remote workers, as well as be used with a variety of enterprise and employee-owned devices, not to mention enhanced security to enable users to connect to the network in a variety of ways. Grandstream’s UCM6300 ecosystem is up to the task.

In this article we examine Grandstream’s UCM solutions that help companies adapt and thrive in a changing landscape.

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Topics: Business Telephone System, Total Voice Solution, Grandstream, Trends, Mobility, Product Review, Cloud, Unified Communications

Regulations governing your ten-digit business phone number

Posted by Daniel Noworatzky on Nov 25, 2020 9:48:00 AM

The North American Numbering Plan (NANP), which is the numbering plan used in the United States, Canada, Puerto Rico and certain other locations, can sometimes present unusual limitations on phone number moves, adds or changes, and on certain operations of your telephony network. In this article, we provide a quick overview of these to help you ensure compliance when it comes to caller ID configurations, number portability, and more.

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Topics: Business Telephone System, regulations

Yealink’s cost-effective T3 series IP Phones

Posted by Daniel Noworatzky on Oct 14, 2020 10:49:00 AM

With its new T3 series IP phones, Yealink continues its tradition of providing advanced yet cost-effective enterprise telephony solutions to businesses of all sizes. Packed with a plethora of features, these entry-level phones can satisfy both the voice network administrator and the budget coordinator of most organizations. Read on to find out more about what they have to offer.

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Topics: SIP Phones, Business Telephone System, Yealink, Product Review

How to set up DSPs for optimal conferencing performance

Posted by Daniel Noworatzky on Sep 30, 2020 10:51:00 AM

For small voice networks with only a few dozen phones that exist on a single site, design considerations for digital signal processors (DSPs) will probably not keep you up at night. In fact, you may never have to think about them at all! But for larger multi-site networks, the placement of your DSP resources is important, since when not placed appropriately they could interfere with conferencing performance. In this article, we outline what you need to know to design your network so DSPs work the most efficiently for you.

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Topics: Business Telephone System, conferencing, Network Design

VoIP over cellular data networks

Posted by Daniel Noworatzky on Sep 23, 2020 10:48:00 AM

Now that working from home and dispersed workforces have become the new norm, connecting employees’ or company-issued smartphones to the enterprise IP PBX offers several advantages, including the ability to reach employees via their direct inward dial (DID) landline numbers, even though they are physically off-premise.

The technology that enables this is called VoIP over cellular data networks. In this article we detail how to enable it, the advantages of doing so and some potential issues to watch out for.

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Topics: OTT VOIP, IP PBX, Business Telephone System, VoIP, Mobility, mobile, Wi-Fi, Unified Communications

All about FreeSWITCH (and how it compares with Asterisk)

Posted by Daniel Noworatzky on Sep 9, 2020 10:51:00 AM

When researching options for upgrading your telephony network or installing one from scratch, you may have come across FreeSWITCH. This is a freely available open-source application server for real-time voice communications of various types, including voice over IP (VoIP). In this article we examine FreeSWITCH to help you determine if it is right for you, and how it compares with Asterisk.

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Topics: IP PBX, Business Telephone System, VoIP, Unified Communications, codecs

Yealink ranks No. 1 in SIP phone market share for third year in a row

Posted by Daniel Noworatzky on Aug 26, 2020 10:42:00 AM

Yealink announced that it has topped the list of SIP phone manufacturers with a 29.5% market share in 2019, giving it the number-one spot for the third year in a row, according to the latest Global Enterprise Communications Platforms and Endpoints Market report by Frost & Sullivan. In this article, we look at the products and innovations that have earned Yealink this coveted ranking.

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Topics: Business Telephone System, SIP, Yealink, News

How to protect your telephone network from vishing (phone scams)

Posted by Daniel Noworatzky on Aug 19, 2020 10:49:00 AM

Telecommunications networks will always be targets of malicious attacks. One of the most vulnerable components of a telephony network may not be the technology, but people. Rather than targeting the phone system or data network, many attackers focus their fraudulent activities on the users themselves. In this article, we take a look at some of the most common telephony scams out there today, so you can be aware of them and do your part to protect your employees and your company from them.

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Topics: Business Telephone System, Network Security

VoIP troubleshooting resources

Posted by Daniel Noworatzky on Aug 12, 2020 10:45:00 AM

As we celebrate Shark Week this week, we are reminded of the proverbial sharks faced by network engineers in the form of security breaches and technical issues. TeleDynamics has created a collection of resources to help you troubleshoot audio problems, secure your network, protect your telephone system from hackers, analyze voice packets, and more. In this article, we offer a compilation of some of our most popular resources, so you’ll have them handy. For each listing below, click on the blue heading to read the full article.

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Topics: Business Telephone System, VoIP, Network Security, Troubleshooting

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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