Telephony solutions come in all shapes and sizes and can be customized to suit the specific needs of each individual business. But with so many choices, it can be confusing for customers to distinguish between the various options available. This is no less the case when it comes to choosing a VoIP service.

Dealing with pesky cords is a common frustration of conference phones. If you want to place the phone in the middle of a conference room, you either need an electrical outlet located in the middle of the floor, or you need to bring in an extension cord. And then you need to be careful not to trip over it!

That’s why we love the Snom C620 conference phone. It uses DECT 6.0 technology for a completely wireless conferencing experience. Even the detachable microphones are cordless, allowing for more effective collaboration without the frustration factor. In this article, we take a look at this robust and flexible conferencing device.

Grandstream’s GRP2600 series of carrier-grade IP desk phones offers a range of reliable, high-performance IP endpoints to cover virtually any business telephone need, from entry-level phones all the way up to devices for high-call-volume users. In this article we review the five models in the series.

In this article we take a look at the Panasonic KX-TPA68 SIP-DECT cordless desk phone, a next-generation cordless communication terminal designed for the KX-TGP600 SIP-DECT cordless phone system. Keep reading to learn about some of the features that makes this modern and elegant desk phone ideal for all types of small to medium-sized businesses.

Sneak a peek at what Yealink is presenting at Latin America’s biggest technology event

Futurecom is Latin America’s most important technology event, bringing together more than 29,000 professionals with the purpose of increasing the engagement between telcos, corporations and stakeholders in the communications technologies space.

Yealink is there this week at booth H97 to preview its soon-to-launch T4U Series IP phones, as well as to showcase its newest IP phones and videoconferencing solutions with superior collaboration capabilities.

If you can’t get to Sao Paolo this week, not to worry – here we gather our reviews of the solutions they are showcasing, all in one place! Check out these comprehensive UC solutions for businesses of all sizes that Yealink is showing at Futurecom, below. To see the full product review or more details for a particular device, simply click on its link.

Two years after Yealink launched its T5 series of smart media phones, Yealink has updated this series to deliver even more productivity-focused features that will aid all levels of middle to upper management and high call-volume users. We take a look at the new models in this article.

Product Review

Panasonic has introduced the KX-TGP600 cordless telephony base station plus handset package, offering all of the benefits of DECT and SIP technologies in a sleek, elegant and turnkey solution, for an incredibly affordable price. Requiring only an internet connection and a subscription to an online SIP provider, your SMB can be up and running with a telecom system within minutes. 

VoIP protocols, part 1

When we talk about VoIP, the most prominent and widely used protocol is Session Initiation Protocol (SIP). But SIP doesn’t operate alone. There are many other protocols involved in IP telephony that function alongside SIP or even in the place of it. It is important for a telecom engineer to be familiar with these protocols, to know what they do and how they can be leveraged on the telecommunications network.

In this article, we’ll look at the companion protocols that work in conjunction with SIP. In a future article, we will focus on protocols that can be used as alternatives to SIP.

Product Review

In today’s fast-paced business world, every minute counts. It can be time-consuming to schedule telephone conference meetings, book meeting rooms equipped with conference phones, and wait for everyone to arrive before beginning. Instead of having the participants come to a meeting, with Yealink’s CP930W conference phone, you can bring the meeting to the participants!

Imagine going to the procurement department, or to the sales department, to meet with colleagues there and bringing your CP930W conference phone with you. Free of wires, you can place it anywhere within your DECT coverage and begin a meeting. You could even make the warehouse an impromptu telephone conference meeting room. 

How to deal with jitter, packet loss, latency and signaling delay

Some of the most difficult issues to troubleshoot on a network are failures resulting in a degradation of service, a slowdown in speed, or intermittent connectivity, as opposed to a complete disruption in service.

When it comes to troubleshooting issues involving VoIP, this becomes even more acute. Intermittent, low-quality, and metallic-sounding voice, as well as erratic connectivity between VoIP end devices, are all network problems falling into this difficult-to-diagnose category.

Almost all such malfunctions are due to a faulty implementation (or lack thereof) of quality of service mechanisms. In this article, we will look at some of the most common failures of this type, what they sound like, and what should be done to verify and rectify the problems.