--- title: Three elements of a great interactive voice response (IVR) description: IVRs (interactive voice greetings) are an important point of contact with customers and send a strong message about what a company is all about. Here are three elements that every great IVR should have. image: https://info.teledynamics.com/hubfs/blog-images/girl-on-the-phone-on-grass1200x627.jpg --- [Skip to content](https://info.teledynamics.com/blog/three-elements-of-a-great-interactive-voice-response-ivr#main-content) [(800) 847-5629](tel:+1(800)%20847-5629) Search [Become a Dealer](https://www.teledynamics.com/become-dealer) [Log In](http://www.teledynamics.com/) - Products - [Full Product Catalog](https://www.teledynamics.com/catalog) - [VOIP and UC](https://info.teledynamics.com/blog/three-elements-of-a-great-interactive-voice-response-ivr#tab2) - [Business Equipment](https://info.teledynamics.com/blog/three-elements-of-a-great-interactive-voice-response-ivr#tab3) - [Consumer Electronics](https://info.teledynamics.com/blog/three-elements-of-a-great-interactive-voice-response-ivr#tab4) - [Computer and Networking](https://info.teledynamics.com/blog/three-elements-of-a-great-interactive-voice-response-ivr#tab5) - [Outdoor Products](https://info.teledynamics.com/blog/three-elements-of-a-great-interactive-voice-response-ivr#tab6) - [Home and Personal Care](https://info.teledynamics.com/blog/three-elements-of-a-great-interactive-voice-response-ivr#tab7) - [Collateral](https://www.teledynamics.com/catalog/category/VOIP_and_UC/Collateral) - [IP Phone System Accessories](https://www.teledynamics.com/catalog/category/VOIP_and_UC/IP_Phone_System_Accessories) - [IP Phone Systems](https://www.teledynamics.com/catalog/category/VOIP_and_UC/IP_Phone_Systems) - [SIP Endpoints](https://www.teledynamics.com/catalog/category/VOIP_and_UC/SIP_Endpoints) - [SIP Phones](https://www.teledynamics.com/catalog/category/VOIP_and_UC/SIP_Phones) - [USB Phones](https://www.teledynamics.com/catalog/category/VOIP_and_UC/USB_Phones) - [Video Conferencing](https://www.teledynamics.com/catalog/category/VOIP_and_UC/Video_Conferencing) - [VoIP Gateways and ATAs](https://www.teledynamics.com/catalog/category/VOIP_and_UC/VoIP_Gateways_and_ATAs) [Provisioning Services](https://www.teledynamics.com/provisioning-services) [See All Products](https://www.teledynamics.com/catalog/category/VOIP_and_UC) - [Battery Backup and Surge Protection](https://www.teledynamics.com/catalog/category/Business_Equipment/Battery_Backup_and_Surge_Protection) - [Business Proprietary Telephones](https://www.teledynamics.com/catalog/category/Business_Equipment/Business_Proprietary_Telephones) - [Business Security](https://www.teledynamics.com/catalog/category/Business_Equipment/Business_Security) - [Cable](https://www.teledynamics.com/catalog/category/Business_Equipment/Cable) - [Cable Management and Rack Systems](https://www.teledynamics.com/catalog/category/Business_Equipment/Cable_Management_and_Rack_Systems) - [CO Line Protection](https://www.teledynamics.com/catalog/category/Business_Equipment/CO_Line_Protection) - [Conferencing Equipment](https://www.teledynamics.com/catalog/category/Business_Equipment/Conferencing_Equipment) - [Cords and Cable Assemblies](https://www.teledynamics.com/catalog/category/Business_Equipment/Cords_and_Cable_Assemblies) - [Headsets](https://www.teledynamics.com/catalog/category/Business_Equipment/Headsets) - [Installation Accessories](https://www.teledynamics.com/catalog/category/Business_Equipment/Installation_Accessories) - [Jacks and Faceplates](https://www.teledynamics.com/catalog/category/Business_Equipment/Jacks_and_Faceplates) - [KSU](https://www.teledynamics.com/catalog/category/Business_Equipment/KSU) - [Licenses and Warranties](https://www.teledynamics.com/catalog/category/Business_Equipment/Licenses_and_Warranties) - [Message on Hold](https://www.teledynamics.com/catalog/category/Business_Equipment/Message_on_Hold) - [Paging and Intercom Equipment](https://www.teledynamics.com/catalog/category/Business_Equipment/Paging_and_Intercom_Equipment) - [Paging and Intercom Speakers](https://www.teledynamics.com/catalog/category/Business_Equipment/Paging_and_Intercom_Speakers) - [Patch Panels and Blocks](https://www.teledynamics.com/catalog/category/Business_Equipment/Patch_Panels_and_Blocks) - [PBX](https://www.teledynamics.com/catalog/category/Business_Equipment/PBX) - [System Cards and Components](https://www.teledynamics.com/catalog/category/Business_Equipment/System_Cards_and_Components) - [Telephone Accessories](https://www.teledynamics.com/catalog/category/Business_Equipment/Telephone_Accessories) - [Video Conferencing](https://www.teledynamics.com/catalog/category/Business_Equipment/Video_Conferencing) [![yealink](https://info.teledynamics.com/hs-fs/hubfs/Teledynamics_August2024/Images/yealink.jpg?width=256&height=96&name=yealink.jpg) See All Yealink Business Equipment](https://www.teledynamics.com/catalog/manufacturer/Yealink/category/Business_Equipment) [See All Products](https://www.teledynamics.com/catalog/category/Business_Equipment) - [2-way Radio/FRS](https://www.teledynamics.com/catalog/category/Consumer_Electronics/2-way_Radio-Or-FRS) - [Audio Video](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Audio_Video) - [Backpacks and Briefcases](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Backpacks_and_Briefcases) - [Basic Phones](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Basic_Phones) - [Batteries](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Batteries) - [Clocks](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Clocks) - [Consumer Security](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Consumer_Security) - [Consumer Telephones](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Consumer_Telephones) - [Flashlights and Portable Lighting](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Flashlights_and_Portable_Lighting) - [Gaming](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Gaming) - [GPS](https://www.teledynamics.com/catalog/category/Consumer_Electronics/GPS) - [Headset Accessories and Spares](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Headset_Accessories_and_Spares) - [Portable Audio and Accessories](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Portable_Audio_and_Accessories) - [Printers and Faxes](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Printers_and_Faxes) - [Scanners](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Scanners) - [Smartphones and Tablets](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Smartphones_and_Tablets) - [Special Needs](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Special_Needs) - [TV and Home Stereo Systems](https://www.teledynamics.com/catalog/category/Consumer_Electronics/TV_and_Home_Stereo_Systems) [![ATT](https://info.teledynamics.com/hs-fs/hubfs/Teledynamics_August2024/Images/AT.jpg?width=256&height=96&name=AT.jpg) See All ATT Consumer Electronics](https://www.teledynamics.com/catalog/manufacturer/ATT/category/Consumer_Electronics) [See All Products](https://www.teledynamics.com/catalog/category/Consumer_Electronics) - [Access Points](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Access_Points) - [Computer Accessories](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Computer_Accessories) - [Network Accessories](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Network_Accessories) - [Network Cameras](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Network_Cameras) - [PoE](https://www.teledynamics.com/catalog/category/Computer_and_Networking/PoE) - [Routers](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Routers) - [Switches](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Switches) - [Wireless Networking](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Wireless_Networking) [![Netgear](https://info.teledynamics.com/hs-fs/hubfs/Teledynamics_August2024/Images/netgear.jpg?width=256&height=96&name=netgear.jpg) See All Netgear Computer and Networking](https://www.teledynamics.com/catalog/manufacturer/Netgear/category/Computer_and_Networking) [See All Products](https://www.teledynamics.com/catalog/category/Computer_and_Networking) - [Feeders](https://www.teledynamics.com/catalog/category/Outdoor_Products/Feeders) - [Fishing Gear](https://www.teledynamics.com/catalog/category/Outdoor_Products/Fishing_Gear) - [Gardening and Outdoor Living](https://www.teledynamics.com/catalog/category/Outdoor_Products/Gardening_and_Outdoor_Living) - [Hunting Gear](https://www.teledynamics.com/catalog/category/Outdoor_Products/Hunting_Gear) - [Knives](https://www.teledynamics.com/catalog/category/Outdoor_Products/Knives) - [Scouting Cameras](https://www.teledynamics.com/catalog/category/Outdoor_Products/Scouting_Cameras) - [Sports and Recreation](https://www.teledynamics.com/catalog/category/Outdoor_Products/Sports_and_Recreation) [![Barnett](https://info.teledynamics.com/hs-fs/hubfs/Teledynamics_August2024/Images/barnett.jpg?width=256&height=96&name=barnett.jpg) See All Barnett Crossbows Outdoor Products](https://www.teledynamics.com/catalog/manufacturer/Barnett%20Crossbows/category/Outdoor_Products) [See All Products](https://www.teledynamics.com/catalog/category/Outdoor_Products) - [Health and Beauty](https://www.teledynamics.com/catalog/category/Home_and_Personal_Care/Health_and_Beauty) - [Housewares](https://www.teledynamics.com/catalog/category/Home_and_Personal_Care/Housewares) [![P3](https://info.teledynamics.com/hs-fs/hubfs/Teledynamics_August2024/Images/P3.jpg?width=128&height=48&name=P3.jpg) See All P3 INTERNATIONAL Home and Personal Care](https://www.teledynamics.com/catalog/manufacturer/P3%20INTERNATIONAL/category/Home_and_Personal_Care) [See All Products](https://www.teledynamics.com/catalog/category/Home_and_Personal_Care) - [Manufacturers](https://www.teledynamics.com/manufacturers) - [Support](https://www.teledynamics.com/contentpages/helpdesk) - [Think Tank Blog](https://info.teledynamics.com/blog) ## TeleDynamics Think Tank # Three elements of a great interactive voice response (IVR) Posted by [Guest Blogger](https://info.teledynamics.com/blog/author/guest-blogger) on Apr 3, 2019 10:49:00 AM - [Tweet](https://twitter.com/share) *Note from TeleDynamics: Allison Smith will be at our booth (#1472) at Channel Partners in Las Vegas on Wednesday, April 10, 2019 from 4-7 p.m. to answer your questions about IVR best practices and about how to offer professionally voiced greetings to your customers. Also, get a free, professionally voiced opening IVR greeting for every IP PBX you buy from TeleDynamics through June 30, 2019. See details below.* **![Smiling woman lying on a lawn, talking on the phone](https://info.teledynamics.com/hs-fs/hubfs/blog-images/girl-on-the-phone-on-grass1200x627.jpg?width=1200&name=girl-on-the-phone-on-grass1200x627.jpg)** **By Allison Smith, The IVR Voice.com** When clients send me IVR trees to voice, the scripts are already written, usually very methodically crafted, and debated over – even hotly contested among groups of decision makers within companies. In extreme cases, the script has even made its way through the legal department for final approval. It’s a rare thing when prospective clients approach me *before* the script is written. When they do, I implore them to be clear on a few things before they write the first word of their phone tree. 1. **Who are you?** Nailing down your company’s identity – the image your company strives for, the principles you represent, and the type of people you attract to your staff – will help in drafting a phone script that portrays an accurate image of your company and gives callers an indication of what it will be like to interact with you. 2. **Who’s calling, please?** Ever hear the saying, “Don’t sell the product – sell the problem”? It applies not only to advertising; it’s essential to writing your IVR script, as well. You need to be crystal clear on who your customer base is and why they’re calling. Rather than just having routine “For this, press that” choices, why not think about the top five reasons that anyone would call your company and list those, in priority sequence, in your phone tree? 3. **I hear you.** For bonus points, if you can include some form of empathy for your caller’s situation, you’ll be well on your way to a fantastic IVR. From the auto body shop who acknowledges that anyone who calls them is likely to not be having a great day (and adopts a “we’ll take care of you” attitude in their IVR) to the wedding photographer who imparts through her carefully crafted and relatable IVR that a wedding is pure magic and she will do nothing but add to the magic of that day, there are cases where the client *really thought* *about* the impact their IVR can make on the caller, and capitalized on that. The days of a phone tree which merely “assorts” callers is happily gone. Clients of mine are getting more and more inventive with their IVRs. IVRs are an important point of contact with customers and send a strong message about what a company is all about. Build your call flow on this strong foundation, and I guarantee you will have created a memorable caller experience and you’ll have happier customers when they’re eventually connected to a live agent. **Special offer for TeleDynamics dealers** To assist you in educating your customers about the importance of having IVR done right, we’re offering a free opening greeting to your IP PBX end user, to showcase what we do and to illustrate what a dramatic difference professionally voiced IVR prompts can make to a company’s telephony presence. We predict your customers will embrace the idea, and will want their staff directories, after-hour messages, and on-hold programs professionally produced and maintained by [The IVR Voice.com](https://www.theivrvoice.com/). To take advantage of this offer, simply email your TeleDynamics invoice for an IP PBX along with your greeting script of 50 words or less to us at allison@theivrvoice.com. Limit one free greeting per IP PBX purchased from TeleDynamics between March 13 and June 30, 2019. [Click here for tips on how to format the IVR greeting script](https://www.theivrvoice.com/voice-talent-rates/). ![allison-smith-promo-details](https://info.teledynamics.com/hs-fs/hubfs/blog-images/allison-smith-promo5.jpg?width=600&name=allison-smith-promo5.jpg) *Allison Smith is an internationally recognized professional voice talent, specializing in voicing telephone systems. She is the voice of Asterisk's default IVR system greetings, as well as of those of several other manufacturers. A version of this article was [originally published on LinkedIn.](https://www.linkedin.com/pulse/foundation-great-ivr-allison-smith/)* --- You may also like: [The missing piece in the phone system installer’s puzzle](https://info.teledynamics.com/blog/the-missing-piece-in-the-phone-system-installers-puzzle) [Best practices for connecting fax machines to IP networks](https://info.teledynamics.com/blog/best-practices-for-connecting-faxes-to-ip-networks) [Keep your VoIP E911 service in compliance with this checklist](https://info.teledynamics.com/blog/keep-your-voip-e911-service-in-compliance-with-this-checklist)   Topics: [Customer Service](https://info.teledynamics.com/blog/topic/customer-service), [Business Telephone System](https://info.teledynamics.com/blog/topic/business-telephone-system), [VoIP](https://info.teledynamics.com/blog/topic/voip), [Total Voice Solution](https://info.teledynamics.com/blog/topic/total-voice-solution) ### Comments ## Welcome to our Think Tank In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry. If you would like elaboration on a specific topic, please let us know in the comments section. Happy reading and thanks for stopping by! ### Receive New Articles by Email ![BiBA-2017-silver-midres](https://info.teledynamics.com/hs-fs/hubfs/Teledynamics_August2024/Images/BiBA-2017-silver-midres.jpg?width=170&name=BiBA-2017-silver-midres.jpg "BiBA-2017-silver-midres") ### Recent Posts - [Securing VoIP communications with SIP over TLS and SRTP](https://info.teledynamics.com/blog/securing-voip-communications-with-sip-over-tls-and-srtp) - [Grandstream adds Pro AV capabilities to its GWN7800 Pro switch lineup](https://info.teledynamics.com/blog/grandstream-adds-pro-av-capabilities-to-its-gwn7800-pro-switch-lineup) - [Copper cabling categories explained: which cable should you choose?](https://info.teledynamics.com/blog/copper-cabling-categories-explained-which-cable-should-you-choose) - [How AVLANs and AVIoT are reshaping collaboration networks](https://info.teledynamics.com/blog/how-avlans-and-aviot-are-reshaping-collaboration-networks) - [Yealink MeetingBar A25 brings AI video to focus rooms](https://info.teledynamics.com/blog/yealink-meetingbar-a25-brings-ai-video-to-focus-rooms) ### Posts by Topic - [5G](https://info.teledynamics.com/blog/topic/5g) - [AI](https://info.teledynamics.com/blog/topic/ai) - [Android](https://info.teledynamics.com/blog/topic/android) - [Avaya](https://info.teledynamics.com/blog/topic/avaya) - [Bluetooth](https://info.teledynamics.com/blog/topic/bluetooth) - [Boom Collaboration](https://info.teledynamics.com/blog/topic/boom-collaboration) - [Business Continuity](https://info.teledynamics.com/blog/topic/business-continuity) - [Business Strategy](https://info.teledynamics.com/blog/topic/business-strategy) - [Business Telephone System](https://info.teledynamics.com/blog/topic/business-telephone-system) - [Case Study](https://info.teledynamics.com/blog/topic/case-study) - [Catalog](https://info.teledynamics.com/blog/topic/catalog) - [Cisco](https://info.teledynamics.com/blog/topic/cisco) - [Cloud](https://info.teledynamics.com/blog/topic/cloud) - [Collaboration](https://info.teledynamics.com/blog/topic/collaboration) - [Communication](https://info.teledynamics.com/blog/topic/communication) - [Conferencing](https://info.teledynamics.com/blog/topic/conferencing) - [CPaaS](https://info.teledynamics.com/blog/topic/cpaas) - [Customer Service](https://info.teledynamics.com/blog/topic/customer-service) - [Customer Success Story](https://info.teledynamics.com/blog/topic/customer-success-story) - [CyberData](https://info.teledynamics.com/blog/topic/cyberdata) - [DECT](https://info.teledynamics.com/blog/topic/dect) - [Emergency communications](https://info.teledynamics.com/blog/topic/emergency-communications) - [Events](https://info.teledynamics.com/blog/topic/events) - [Facility Management](https://info.teledynamics.com/blog/topic/facility-management) - [Firewall](https://info.teledynamics.com/blog/topic/firewall) - [Firmware Upgrades](https://info.teledynamics.com/blog/topic/firmware-upgrades) - [FoIP](https://info.teledynamics.com/blog/topic/foip) - [Gateway](https://info.teledynamics.com/blog/topic/gateway) - [Grandstream](https://info.teledynamics.com/blog/topic/grandstream) - [Headsets](https://info.teledynamics.com/blog/topic/headsets) - [Home Security](https://info.teledynamics.com/blog/topic/home-security) - [IoT](https://info.teledynamics.com/blog/topic/iot) - [IP PBX](https://info.teledynamics.com/blog/topic/ip-pbx) - [Jabra](https://info.teledynamics.com/blog/topic/jabra) - [Konftel](https://info.teledynamics.com/blog/topic/konftel) - [Leasing](https://info.teledynamics.com/blog/topic/leasing) - [Microsoft](https://info.teledynamics.com/blog/topic/microsoft) - [Mobile](https://info.teledynamics.com/blog/topic/mobile) - [Mobility (including remote work)](https://info.teledynamics.com/blog/topic/mobility-including-remote-work) - [NEC](https://info.teledynamics.com/blog/topic/nec) - [Network Design](https://info.teledynamics.com/blog/topic/network-design) - [Network Infrastructure](https://info.teledynamics.com/blog/topic/network-infrastructure) - [Network Security](https://info.teledynamics.com/blog/topic/network-security) - [News](https://info.teledynamics.com/blog/topic/news) - [OTT VOIP](https://info.teledynamics.com/blog/topic/ott-voip) - [Outsourcing](https://info.teledynamics.com/blog/topic/outsourcing) - [Panasonic](https://info.teledynamics.com/blog/topic/panasonic) - [Peripherals](https://info.teledynamics.com/blog/topic/peripherals) - [PoE](https://info.teledynamics.com/blog/topic/poe) - [Polycom](https://info.teledynamics.com/blog/topic/polycom) - [Power Management](https://info.teledynamics.com/blog/topic/power-management) - [Product Review](https://info.teledynamics.com/blog/topic/product-review) - [Productivity](https://info.teledynamics.com/blog/topic/productivity) - [Protocols, codecs & standards](https://info.teledynamics.com/blog/topic/protocols-codecs-standards) - [QoS](https://info.teledynamics.com/blog/topic/qos) - [Regulations](https://info.teledynamics.com/blog/topic/regulations) - [Routers](https://info.teledynamics.com/blog/topic/routers) - [SD-WAN](https://info.teledynamics.com/blog/topic/sd-wan) - [SIP](https://info.teledynamics.com/blog/topic/sip) - [SIP Phones](https://info.teledynamics.com/blog/topic/sip-phones) - [Snom](https://info.teledynamics.com/blog/topic/snom) - [Software Integration](https://info.teledynamics.com/blog/topic/software-integration) - [Surveillance](https://info.teledynamics.com/blog/topic/surveillance) - [Switches](https://info.teledynamics.com/blog/topic/switches) - [Total Voice Solution](https://info.teledynamics.com/blog/topic/total-voice-solution) - [TP-Link](https://info.teledynamics.com/blog/topic/tp-link) - [Trends](https://info.teledynamics.com/blog/topic/trends) - [Troubleshooting](https://info.teledynamics.com/blog/topic/troubleshooting) - [UCaaS](https://info.teledynamics.com/blog/topic/ucaas) - [Unified Communications](https://info.teledynamics.com/blog/topic/unified-communications) - [Videoconferencing](https://info.teledynamics.com/blog/topic/videoconferencing) - [VLAN](https://info.teledynamics.com/blog/topic/vlan) - [Voicemail](https://info.teledynamics.com/blog/topic/voicemail) - [VoIP](https://info.teledynamics.com/blog/topic/voip) - [VoWi-Fi](https://info.teledynamics.com/blog/topic/vowi-fi) - [VTech](https://info.teledynamics.com/blog/topic/vtech) - [WAN Technology](https://info.teledynamics.com/blog/topic/wan-technology) - [Wi-Fi](https://info.teledynamics.com/blog/topic/wi-fi) - [Wireless](https://info.teledynamics.com/blog/topic/wireless) - [WISP](https://info.teledynamics.com/blog/topic/wisp) - [Yealink](https://info.teledynamics.com/blog/topic/yealink) - [Yeastar](https://info.teledynamics.com/blog/topic/yeastar) - [Zoom](https://info.teledynamics.com/blog/topic/zoom) Show All [![Easy template for creating a network security policy](https://no-cache.hubspot.com/cta/default/1859457/5baa9d8e-ba3f-4a2c-819f-deaf9811ba61.png)](https://cta-redirect.hubspot.com/cta/redirect/1859457/5baa9d8e-ba3f-4a2c-819f-deaf9811ba61) [![New call-to-action](https://no-cache.hubspot.com/cta/default/1859457/92384179-febe-4a04-8bc0-998deda50265.png)](https://cta-redirect.hubspot.com/cta/redirect/1859457/92384179-febe-4a04-8bc0-998deda50265) [![New call-to-action](https://no-cache.hubspot.com/cta/default/1859457/d1556154-a305-446b-b6d4-6b11a12d4b8d.png)](https://cta-redirect.hubspot.com/cta/redirect/1859457/d1556154-a305-446b-b6d4-6b11a12d4b8d) - Our Products - [VOIP & UC](https://www.teledynamics.com/catalog/category/VOIP_and_UC) - [Provisioning Services](https://www.teledynamics.com/provisioning-services) - [Business Equipment](https://www.teledynamics.com/catalog/category/Business_Equipment) - [Home & Personal Care](https://www.teledynamics.com/catalog/category/Home_and_Personal_Care) - [Outdoor Products](https://www.teledynamics.com/catalog/category/Outdoor_Products) - [Consumer Electronics](https://www.teledynamics.com/catalog/category/Consumer_Electronics) - [Computer & Networking](https://www.teledynamics.com/catalog/category/Computer_and_Networking) - Support - [Manufacturers](https://www.teledynamics.com/manufacturers) - [Our Services](https://www.teledynamics.com/our-services) - [Promos](https://www.teledynamics.com/promo-flyers) - [Newsletters](https://www.teledynamics.com/newsletter-archive-signup) - [Think Tank Blog](https://info.teledynamics.com/blog) - [About Us](https://www.teledynamics.com/about-us) ### Contact Us We're available Monday-Friday 7:30am-5:30pm Central Time [(800) 847-5629](tel:+1(800)%20847-5629) 2200 Wheless Lane Austin, TX 78723 [Terms of Use](https://info.teledynamics.com/terms-and-conditions) & [Privacy Policy](https://info.teledynamics.com/privacy-policy) Copyright © 2024 TeleDynamics. All Rights Reserved | [Terms of Use](https://www.teledynamics.com/terms-and-conditions) & [Privacy Policy](https://www.teledynamics.com/privacy-policy) - [Home](https://beta-devbuild.teledynamics.com/) - Shop - Login - [Call](https://beta-devbuild.teledynamics.com/contact-us) - More - [Full Product Catalog](https://www.teledynamics.com/catalog) - [Manufacturers](https://www.teledynamics.com/manufacturers) - VOIP and UC - [Collateral](https://www.teledynamics.com/catalog/category/VOIP_and_UC/Collateral) - [IP Phone System Accessories](https://www.teledynamics.com/catalog/category/VOIP_and_UC/IP_Phone_System_Accessories) - [IP Phone Systems](https://www.teledynamics.com/catalog/category/VOIP_and_UC/IP_Phone_Systems) - [SIP Endpoints](https://www.teledynamics.com/catalog/category/VOIP_and_UC/SIP_Endpoints) - [SIP Phones](https://www.teledynamics.com/catalog/category/VOIP_and_UC/SIP_Phones) - [Video Conferencing](https://www.teledynamics.com/catalog/category/VOIP_and_UC/Video_Conferencing) - [VoIP Gateways and ATAs](https://www.teledynamics.com/catalog/category/VOIP_and_UC/VoIP_Gateways_and_ATAs) - Business Equipment - [Battery Backup and Surge Protection](https://www.teledynamics.com/catalog/category/Business_Equipment/Battery_Backup_and_Surge_Protection) - [Business Proprietary Telephones](https://www.teledynamics.com/catalog/category/Business_Equipment/Business_Proprietary_Telephones) - [Business Security](https://www.teledynamics.com/catalog/category/Business_Equipment/Business_Security) - [Cable](https://www.teledynamics.com/catalog/category/Business_Equipment/Cable) - [Cable Management and Rack Systems](https://www.teledynamics.com/catalog/category/Business_Equipment/Cable_Management_and_Rack_Systems) - [CO Line Protection](https://www.teledynamics.com/catalog/category/Business_Equipment/CO_Line_Protection) - [Conferencing Equipment](https://www.teledynamics.com/catalog/category/Business_Equipment/Conferencing_Equipment) - [Cords and Cable Assemblies](https://www.teledynamics.com/catalog/category/Business_Equipment/Cords_and_Cable_Assemblies) - [Headsets](https://www.teledynamics.com/catalog/category/Business_Equipment/Headsets) - [Installation Accessories](https://www.teledynamics.com/catalog/category/Business_Equipment/Installation_Accessories) - [Jacks and Faceplates](https://www.teledynamics.com/catalog/category/Business_Equipment/Jacks_and_Faceplates) - [KSU](https://www.teledynamics.com/catalog/category/Business_Equipment/KSU) - [Licenses and Warranties](https://www.teledynamics.com/catalog/category/Business_Equipment/Licenses_and_Warranties) - [Message on Hold](https://www.teledynamics.com/catalog/category/Business_Equipment/Message_on_Hold) - [Paging and Intercom Equipment](https://www.teledynamics.com/catalog/category/Business_Equipment/Paging_and_Intercom_Equipment) - [Paging and Intercom Speakers](https://www.teledynamics.com/catalog/category/Business_Equipment/Paging_and_Intercom_Speakers) - [Patch Panels and Blocks](https://www.teledynamics.com/catalog/category/Business_Equipment/Patch_Panels_and_Blocks) - [PBX](https://www.teledynamics.com/catalog/category/Business_Equipment/PBX) - [System Cards and Components](https://www.teledynamics.com/catalog/category/Business_Equipment/System_Cards_and_Components) - [Telephone Accessories](https://www.teledynamics.com/catalog/category/Business_Equipment/Telephone_Accessories) - [Video Conferencing](https://www.teledynamics.com/catalog/category/Business_Equipment/Video_Conferencing) - Consumer Electronics - [2-way Radio/FRS](https://www.teledynamics.com/catalog/category/Consumer_Electronics/2-way_Radio-Or-FRS) - [Audio Video](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Audio_Video) - [Backpacks and Briefcases](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Backpacks_and_Briefcases) - [Basic Phones](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Basic_Phones) - [Batteries](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Batteries) - [Clocks](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Clocks) - [Consumer Security](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Consumer_Security) - [Consumer Telephones](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Consumer_Telephones) - [Flashlights and Portable Lighting](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Flashlights_and_Portable_Lighting) - [Gaming](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Gaming) - [GPS](https://www.teledynamics.com/catalog/category/Consumer_Electronics/GPS) - [Headset Accessories and Spares](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Headset_Accessories_and_Spares) - [Portable Audio and Accessories](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Portable_Audio_and_Accessories) - [Printers and Faxes](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Printers_and_Faxes) - [Scanners](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Scanners) - [Smartphones and Tablets](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Smartphones_and_Tablets) - [Special Needs](https://www.teledynamics.com/catalog/category/Consumer_Electronics/Special_Needs) - [TV and Home Stereo Systems](https://www.teledynamics.com/catalog/category/Consumer_Electronics/TV_and_Home_Stereo_Systems) - Computer and Networking - [Access Points](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Access_Points) - [Computer Accessories](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Computer_Accessories) - [Network Accessories](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Network_Accessories) - [Network Cameras](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Network_Cameras) - [PoE](https://www.teledynamics.com/catalog/category/Computer_and_Networking/PoE) - [Routers](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Routers) - [Switches](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Switches) - [Wireless Networking](https://www.teledynamics.com/catalog/category/Computer_and_Networking/Wireless_Networking) - Outdoor Products - [Feeders](https://www.teledynamics.com/catalog/category/Outdoor_Products/Feeders) - [Fishing Gear](https://www.teledynamics.com/catalog/category/Outdoor_Products/Fishing_Gear) - [Gardening and Outdoor Living](https://www.teledynamics.com/catalog/category/Outdoor_Products/Gardening_and_Outdoor_Living) - [Hunting Gear](https://www.teledynamics.com/catalog/category/Outdoor_Products/Hunting_Gear) - [Knives](https://www.teledynamics.com/catalog/category/Outdoor_Products/Knives) - [Scouting Cameras](https://www.teledynamics.com/catalog/category/Outdoor_Products/Scouting_Cameras) - [Sports and Recreation](https://www.teledynamics.com/catalog/category/Outdoor_Products/Sports_and_Recreation) - Home and Personal Care - [Health and Beauty](https://www.teledynamics.com/catalog/category/Home_and_Personal_Care/Health_and_Beauty) - [Housewares](https://www.teledynamics.com/catalog/category/Home_and_Personal_Care/Housewares) - [Become a Dealer](https://www.teledynamics.com/become-dealer) - [Privacy Policy](https://www.teledynamics.com/privacy-policy) - [Terms of Use](https://www.teledynamics.com/terms-and-conditions) - [About Us](https://www.teledynamics.com/about-us) - [Think Tank Blog](https://info.teledynamics.com/blog) - [Support](https://www.teledynamics.com/contentpages/helpdesk)