Enterprise Connect is the largest communications and customer experience event in North America, and this year’s event takes place in Orlando, Florida, March 25-28. Yealink invites you to join them at the conference, where they will showcase their latest AI-enhanced solutions—innovations poised to redefine the workplace. 

In this article, we discuss some of the great things you can expect to see from Yealink at this year’s event.

Artificial intelligence is changing the landscape of various technologies, and we've examined its role in various voice, collaboration, and unified communications-related scenarios. 

This article focuses on how AI is involved specifically in videoconferencing (VC) and unified communications-as-a-service (UCaaS) systems. We look at functions that are both already available today and those that are expected to be available in the near and not-so-near future.

Unified communications (UC) systems and services increasingly integrate into other network applications, enhancing their overall value and importance. This advancement of UC services impacts the level of complexity involved in their coordination, configuration, integration and operation.

Artificial intelligence (AI) in unified communications is exceptionally well suited to simplify this complexity by implementing smart processes and algorithms to manage these inherent intricacies.

In this article, we explore some of the practical applications of AI within UC, examining functionalities that some have already implemented and some capabilities that we expect in the near and not-so-near future.

On October 26, Yealink created a fantastic video webinar focusing on the MVC S60 and MVC S90 Microsoft Teams Rooms systems. These kits leverage some of the most cutting-edge technologies to enhance your videoconferencing and remote collaboration experience.

In this article, we review the webinar and discuss some of the highlights showcased in these two intelligent products.

Yealink’s MVC S60 and MVC S90 are ideal room videoconferencing systems for mid-sized and large rooms, respectively. Both incorporate cutting-edge technologies and extensively leverage the latest artificial intelligence capabilities. In this article, we focus on two particularly useful AI-related features and capabilities as we highlight the future of videoconferencing.

Finding a modern business that doesn't regularly use videoconferencing (VC) is hard. And while the requirements of social distancing substantially boosted the use of videoconferencing during the pandemic, its increased use has continued because it is practical and makes good business sense.

This article examines the current state of videoconferencing in the business world and how it has become an integral part of most businesses today. We also take a peek into what the future holds for this technology.

The arrival of ChatGPT has propelled AI into the mainstream. It is a tool that allows anyone to use AI technology and has thus dramatically increased broad exposure to and understanding of artificial intelligence.

Of course, AI is about much more than simply writing prompts and examining text responses. For unified communications (UC) systems, AI is poised to add massive value to an already innovative and versatile set of applications, ultimately launching UC into a realm of new capabilities.

This article examines how AI is expected to shape numerous aspects of UC technology and related systems in the near and not-so-near future.

Over the past few years, breakthroughs in artificial intelligence (AI) have permeated many areas of technology, making AI an integral part of a whole series of systems and applications. Undoubtedly, one of the most evident manifestations of the AI revolution is the introduction of ChatGPT into the mainstream.

In this article, we examine this particular service, what makes it unique and how it and services like it are expected to affect business communications in the future.

The world has seen an incredible surge in technological advancements in recent years. The convergence of Voice over Internet Protocol (VoIP) and artificial intelligence (AI) is at the forefront of this revolution. As the adoption of VoIP continues to expand, so does the potential for AI to revolutionize how we communicate.

In this article, we explore the potential of AI in VoIP applications and its implications for the future of communications.