By Brian Van Meter, Grandstream

Based on our award-winning UCM Series of IP PBXs, SoftwareUCM is the newest addition to our line of PBX solutions. Being a software-based solution, it provides a scalable business communication and collaboration platform with comprehensive features and integrations that enable teams to be more productive. SoftwareUCM has the same features and functionality as all our UCM6300 series. In this blog post, we'll discuss some key features unique to SoftwareUCM and answer frequently asked questions about the software.

Even in today’s Digital Age, call centers remain a vital part of customer satisfaction and retention. With this in mind, Yeastar has invested a lot to incorporate the latest technology into its call center solutions.

In this article, we examine Yeastar’s outbound, inbound, and omnichannel messaging call center offerings and show how they optimize the customer experience and improve operational efficiency.

Yeastar continues to wow the industry with highly versatile solutions for a wide variety of sectors. Yeastar’s hotel management solution is an impressive offering that caters to the unique needs of the hospitality industry.

In this article, we explore Yeastar’s hotel management solutions in detail, focusing on PMS integration, hotel phone systems, VoIP gateway options, and the newly released hotel management module.

As part of its ongoing commitment to provide its customers with the most advanced and secure systems, Yeastar has released a new firmware update for its P-Series IP PBXs. On September 10, the company hosted a webinar highlighting the key features introduced in this update. In this article, we explore the most notable enhancements and explain why they matter to you.

If you didn’t get a chance to participate in this webinar live, never fear, we provide a recap for you here, as well as link to the replay.

Are you frustrated with your outdated, limited-feature IP phone? Are you looking for a more modern, feature-rich alternative that supports one of the most advanced collaboration platforms available? If so, you're in luck! Yealink has just announced an exciting trade-in promotion that offers you a substantial discount on the latest Microsoft-Teams-certified IP phone models MP52 E2, MP54 E2, MP56 E2, and MP58-WH E2.

Here's the scoop.

In today’s rapidly evolving healthcare landscape, relying solely on traditional desk phone lines has become a thing of the past. Medical providers now face the challenge of delivering exceptional patient care while managing increasingly complex communications needs.

Yeastar’s P-Series phone systems are at the forefront of this transformation, offering innovative tools that empower healthcare institutions to meet these demands efficiently and effectively. By leveraging cutting-edge technology, Yeastar enables healthcare providers to improve operational workflows, enhance patient interactions, and ensure that every touchpoint—from scheduling to follow-up—is handled with precision and care.

With these truths in mind, this article highlights the features and benefits that Yeastar’s communications solutions have to offer the healthcare sector.

The P-Series phone system is Yeastar’s flagship unified communications product, delivering state-of-the-art UC services to both on- and off-premises employees with the versatility of three installation modes.

It also integrates advanced contact center (CC) solutions right out of the box. The Yeastar P-Series helps businesses boost customer engagement while improving operational effectiveness within their workflows.

In this article, we showcase the deep CC integration in Yeastar's P-Series products and highlight the features that we found most impressive.

Communication is key for many business sectors, and the hospitality sector is no exception. Hotels, resorts, and similar businesses can succeed or fail based on the quality and innovation of the communications systems they leverage.

Yeastar's hospitality solutions have repeatedly proven their excellence compared with its competitors. In this article, we highlight some of Yeastar's noteworthy products and features that are designed to complement the hospitality sector.

The VOICE incentive policy is Yealink's 2024 new deal registration program. It offers additional discounts on quantity orders of specific Yealink telephone and wireless headset models. The discounts are substantial and depend on the number of units per order, the type of device being ordered, and the end customer's industry sector.

Here are the details.

Yealink's longstanding collaboration with Microsoft is well known in the telecom industry and stands as a testament to how two giants in their fields can work together to create products and services that are greater than the sum of their parts. 

Yealink's Teams-certified IP phone portfolio offers deep integration with Microsoft Teams and creates a converged communications ecosystem for organizations of all sizes.

This article explores this innovative portfolio, which includes a wide range of devices suitable for virtually all types of businesses.