Product Review

Some of the most important roles within a company require employees to spend a lot of time communicating via telephone. Clear and comfortable communication is vital, and this can only be achieved with the right set of tools, equipment, and services.

Grandstream’s GRP series of carrier-grade IP phones are ideal for employees with high call-volume roles. In this article, we review the two newest additions to the series.

Topics: SIP Phones, Business Telephone System, Grandstream, Productivity, Product Review

With its new T3 series IP phones, Yealink continues its tradition of providing advanced yet cost-effective enterprise telephony solutions to businesses of all sizes. Packed with a plethora of features, these entry-level phones can satisfy both the voice network administrator and the budget coordinator of most organizations. Read on to find out more about what they have to offer.

Topics: SIP Phones, Business Telephone System, Yealink, Product Review

Product Review

As worldwide travel faces new challenges, businesses have had to depend less on physical presence to get their job done. Grandstream’s video telephony solutions are a great solution for the modern workplace.

Grandstream has introduced its ultramodern GXV33xx series of advanced IP video phones. The term “IP Video Phones” doesn’t do them justice, however, because they deliver much more than video telephony – they are robust productivity centers. They combine large touch screens and the intelligence of the Android operating system to maximize the user experience. In this article, we review the GXV3380, GXV3370 and GXV3350 models.

Topics: SIP Phones, Grandstream, Videoconferencing, Conferencing, Android, Productivity, Product Review, Unified Communications

While it doesn’t happen often, every once in a while you’ll come across an IP phone that simply won’t cooperate. You may have gone through every troubleshooting procedure that you can think of, but the phone continues to refuse to function correctly. You begin to consider the possibility of a defective phone, but before you invoke the manufacturer’s warranty, you want to be sure. Here we review the steps you can take to confirm, to a reasonably high degree, that the problem is indeed a defective device.

Topics: SIP Phones, Troubleshooting

If you are a voice network engineer, then it has probably happened to you. Your SIP server is all set up and you have plugged in your IP phone. Its lights come on, its screen is activated, you see the loading icon rotating, and then… nothing. For some reason, the phone will not register.

IP phone registration issues are, unfortunately, not uncommon. In this article, we examine the most common causes of registration failures, and best practices for troubleshooting and resolving them.

Topics: SIP Phones, IP PBX, Business Telephone System, SIP, Troubleshooting, Voice Protocols, Firewall

With more employees working from home to comply with social distancing measures currently in place, TeleDynamics has been getting a lot of requests for help with getting employees operational from home. In this article, we will review a number of ways you can enable an employee to use their company IP phone from home, as well as other methods for making and receiving calls without the need for special hardware.

Topics: SIP Phones, Mobility (including remote work), Mobile, Cloud, Voicemail, Switches, Microsoft

Grandstream’s GRP2600 series of carrier-grade IP desk phones offers a range of reliable, high-performance IP endpoints to cover virtually any business telephone need, from entry-level phones all the way up to devices for high-call-volume users. In this article we review the five models in the series.

Topics: SIP Phones, Business Telephone System, SIP, Grandstream, Product Review

Sneak a peek at what Yealink is presenting at Latin America’s biggest technology event

Futurecom is Latin America’s most important technology event, bringing together more than 29,000 professionals with the purpose of increasing the engagement between telcos, corporations and stakeholders in the communications technologies space.

Yealink is there this week at booth H97 to preview its soon-to-launch T4U Series IP phones, as well as to showcase its newest IP phones and videoconferencing solutions with superior collaboration capabilities.

If you can’t get to Sao Paolo this week, not to worry – here we gather our reviews of the solutions they are showcasing, all in one place! Check out these comprehensive UC solutions for businesses of all sizes that Yealink is showing at Futurecom, below. To see the full product review or more details for a particular device, simply click on its link.

 

Topics: SIP Phones, SIP, Yealink, Videoconferencing, Conferencing, Productivity, Events, Unified Communications

Product Review

In today’s business environment, coordinating teams of people working on a multitude of projects and tasks can become complicated. This is why collaboration tools are so important to streamlining cooperation and increasing efficiency. Yealink has developed a series of products that maintain a deep integration with Microsoft Teams, the software giant’s communication and collaboration platform. Yealink has the widest range of Teams-certified voice and video devices on the market. In this article, we review Yealink's T-series IP phones, certified by Microsoft for use with both Teams and Skype for Business.

Topics: SIP Phones, Yealink, Software Integration, Business Continuity, Productivity, Product Review, Unified Communications

If you’re looking to grow your business, consider serving micro-enterprises with 1-20 employees. According to the Census Bureau’s Annual Survey of Entrepreneurs, firms with between 1-20 employees made up 89% of all U.S. firms in 2016. While this has traditionally been an underserved market when it comes to VoIP telecommunications, more and more equipment manufacturers are offering products tailored to their needs. In this article, we review some cutting-edge devices that are ideal for micro-enterprises.

Topics: Customer Service, SIP Phones, IP PBX, Business Telephone System, VoIP, Grandstream, Yealink, Trends, Mobility (including remote work), Headsets, Leasing, Videoconferencing, Conferencing, Android, Product Review, Business Strategy, Bluetooth, Yeastar, Avaya