TeleDynamics Think Tank

The arrival of ChatGPT has propelled AI into the mainstream. It is a tool that allows anyone to use AI technology and has thus dramatically increased broad exposure to and understanding of artificial intelligence.

Of course, AI is about much more than simply writing prompts and examining text responses. For unified communications (UC) systems, AI is poised to add massive value to an already innovative and versatile set of applications, ultimately launching UC into a realm of new capabilities.

This article examines how AI is expected to shape numerous aspects of UC technology and related systems in the near and not-so-near future.

Over the past few years, breakthroughs in artificial intelligence (AI) have permeated many areas of technology, making AI an integral part of a whole series of systems and applications. Undoubtedly, one of the most evident manifestations of the AI revolution is the introduction of ChatGPT into the mainstream.

In this article, we examine this particular service, what makes it unique and how it and services like it are expected to affect business communications in the future.

The world has seen an incredible surge in technological advancements in recent years. The convergence of Voice over Internet Protocol (VoIP) and artificial intelligence (AI) is at the forefront of this revolution. As the adoption of VoIP continues to expand, so does the potential for AI to revolutionize how we communicate.

In this article, we explore the potential of AI in VoIP applications and its implications for the future of communications.

Wearable technology refers to any devices you can wear on your body. Although not new, some novel trends are bringing these technologies to the forefront. Their increasing popularity is making these devices ubiquitous, enabling many integrations with other technologies, including VoIP.

This article looks at wearable technology trends and how these devices will increasingly become integrated with advanced voice services.

Anyone interested in the latest news about telecommunications has been hearing about Starlink, a satellite internet constellation currently being deployed into low earth orbit (LEO) by SpaceX. This network aims to deliver high-speed internet connectivity to any location on the planet — a particularly beneficial development for those in rural or remote areas.

In this article, we examine this space-age internet service provider and evaluate its viability for services such as VoIP, video and other time-sensitive communications applications.

Communications devices have been evolving quickly over the past few years. We no longer have discrete devices that perform a single communication function; instead, we use comprehensive gadgets designed to deliver a broad range of telecom functions. I like to call this trend network service and device convergence, and it is a paradigm shift that is positively and profoundly affecting the telecom industry.

This article examines this trend, including its beginnings, current development and potential future.

A recent business trend called the gig economy highlights a new way of employing a more flexible, autonomous and efficient workforce. One key to providing these features is the use of unified communications (UC) and videoconferencing (VC) platforms.

In this article, we look at the gig economy and how modern UC and VC systems can help businesses tackle some of its biggest challenges.

Product Review

With the advent of Wi-Fi 6, the performance of wireless networks has improved dramatically. The user experience of those connecting to these networks has also enhanced so significantly that wireless communications have become comparable with wired communications.

Grandstream continues to lead this trend by introducing its new high-performance, long-range, indoor/outdoor GWN7664LR access point. We provide a detailed review in this article.

The business world has focused a great deal of time and effort recently on hybrid workplace culture. Ensuring the best possible communications services, including videoconferencing (VC) and unified communications (UC), is vital for reaping the rewards that the hybrid workplace promises. This article examines the hybrid office approach and some of the most significant VC and UC tools to maximize its benefits.

Blockchain is a technology used to store records of various types of data. The technology can be used for practically anything, including monetary transactions, music distribution, insurance and peer-to-peer energy trading. The list goes on.

One innovative application of blockchain currently under consideration is using the technology for managing and implementing telephone number portability between telephony service providers. This would save many ICT (information and communications technology) managers a lot of headaches.

In this article, we illustrate how this idea would work, and we also touch upon the implications that it would have for ITSPs (internet telephony service providers) and enterprise telephony users.