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TeleDynamics Think Tank

UCaaS scams exposed: how to avoid being a powerless victim

Posted by Daniel Noworatzky on Jan 24, 2024 10:13:00 AM

Unified communications-as-a-service (UCaaS) platforms deliver unprecedented telecom capabilities to modern businesses using cloud-based infrastructure. However, while UCaaS offers a multitude of benefits—such as improved efficiency, scalability, versatility, and reduced costs—it has also become a target for scams and fraud.

Awareness is the first and most crucial step in protecting your business. In this article, we highlight some of the most common attack vectors that these cons attempt to leverage, and we detail how you can secure and protect your network and your workforce from them.

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Topics: Software Integration, Network Security, UCaaS

The transformative influence of AI in videoconferencing and UCaaS systems

Posted by Daniel Noworatzky on Jan 10, 2024 10:18:00 AM

Artificial intelligence is changing the landscape of various technologies, and we've examined its role in various voice, collaboration, and unified communications-related scenarios. 

This article focuses on how AI is involved specifically in videoconferencing (VC) and unified communications-as-a-service (UCaaS) systems. We look at functions that are both already available today and those that are expected to be available in the near and not-so-near future.

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Topics: Videoconferencing, Unified Communications, AI, Communication, UCaaS

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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