If you’ve ever left a meeting wondering what the key takeaways were, spent hours writing follow-up notes, or juggled too many communications tools that don’t quite talk to each other, help is here. Unified communications (UC) platforms are getting a major intelligence boost, and it’s transforming the way teams collaborate.

Hybrid and remote work have redefined the modern workplace. Teams now connect from headquarters, branch offices, home networks, coffee shops, and even while traveling — often switching between Wi-Fi, broadband, 5G, or satellite links in the process. With so many moving parts, keeping voice and video calls consistently clear can feel like an uphill battle. Dropped audio, frozen video, and lagging meetings are not only annoying, but they can be costly in terms of eroded productivity and hampered user experience.

This is where SD-WAN makes a difference. By intelligently orchestrating multiple types of connections, SD-WAN can turn this patchwork of networks into a reliable platform for communication. In this article, we’ll show you how SD-WAN helps overcome the pitfalls of underlay diversity, which mistakes to avoid when deploying it, and the best practices that ensure your UCaaS quality remains high. By the end of the article, you’ll be better equipped to assess your network strategy and support seamless collaboration no matter where your teams are working from.

As the deployment of business unified communications (UC) and VoIP systems continues to grow, the need for a more comprehensive management approach is evident. Administration, troubleshooting, and provisioning such systems are becoming increasingly complex, and a holistic management approach is vital.

Yealink provides two complete solutions for streamlining device management, each with its own focus and utility. In this article, we examine both solutions and describe the benefits they offer businesses of all types and sizes that leverage Yealink VoIP and UC systems.

The unified communications as a service (UCaaS) market is booming as its customer base expands at an unprecedented rate, thanks to growing service feature sets. If you’re a managed service provider (MSP) or internet telephony service provider (ITSP), teaming up with Yeastar is a smart move in this market climate, so you can take advantage of current trends, attract more business clients, and boost recurring revenue.

In this article, we examine Yeastar’s UCaaS offerings for a wide range of service providers and showcase the benefits of a partnership with the company in this area.

In today’s interconnected world, it is more important than ever to ensure that business communications devices are compatible with unified communications and collaboration (UC&C) platforms. According to IDC research, about half of all enterprise buyers prefer to work with a single UCaaS (unified communications-as-a-service) platform combined with easily integrated solutions like videoconferencing, contact center solutions, and collaboration applications.

In this article, we examine some of the devices and platforms that integrate well with Microsoft Teams, the industry leader in the UC&C space with more than 300 million users. The fact that businesses subscribed to Microsoft 365 Business already have Teams as a free add-on has helped propel Teams to the top of the UC&C heap.

TeleDynamics carries a wide range of Teams-compatible devices and solutions from a number of manufacturers. Here, we focus on four of our featured partners that have made significant investments in ensuring easy integration and hassle-free compatibility: Yealink, Yeastar, Grandstream, and Ribbon Communications.

Security is an indispensable element of business communications systems, and Yeastar's telephony security features meet the elevated standards established by industry leaders. 

In this article, we delve into various common attack vectors that now target telephony systems and showcase the significant security capabilities of Yeastar's P-Series IP PBX and P-Series Cloud Edition to deal with such issues.

Unified communications-as-a-service (UCaaS) platforms deliver unprecedented telecom capabilities to modern businesses using cloud-based infrastructure. However, while UCaaS offers a multitude of benefits—such as improved efficiency, scalability, versatility, and reduced costs—it has also become a target for scams and fraud.

Awareness is the first and most crucial step in protecting your business. In this article, we highlight some of the most common attack vectors that these cons attempt to leverage, and we detail how you can secure and protect your network and your workforce from them.

Artificial intelligence is changing the landscape of various technologies, and we've examined its role in various voice, collaboration, and unified communications-related scenarios. 

This article focuses on how AI is involved specifically in videoconferencing (VC) and unified communications-as-a-service (UCaaS) systems. We look at functions that are both already available today and those that are expected to be available in the near and not-so-near future.