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TeleDynamics Think Tank

How to design the best support structure for VoIP deployments

Posted by Daniel Noworatzky on Aug 10, 2022 10:50:00 AM

Information and Communications Technology (ICT) often comprises a substantial portion of the budget for many businesses, a large part of which goes to paying the wages of support staff. Larger enterprises may need to employ a full-time, in-house team of professionals to support all their ICT services and assets, including VoIP communications systems.

However, smaller businesses have limited budgets and few ICT-related tasks to justify a full-time or even a part-time ICT position. It’s more difficult for these firms to support their communications systems without wasting valuable and often scarce resources.

In this article, we hope to provide you with insight on how to design the best support structure for your VoIP communications services without overextending your budget.

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Topics: VoIP, Network Design, Cloud, Business Strategy

How to choose a reputable VoIP service provider

Posted by Daniel Noworatzky on Jul 13, 2022 10:45:00 AM

Voice over Internet Protocol (VoIP), a collection of technologies enabling voice communications over IP networks, has come a long way since its first commercial application over 20 years ago. It has successfully overcome its many obstacles, developing into a robust, reliable and extremely flexible communications solution. You would be hard-pressed to find any new business telephone system installed within the past couple of years based on technology other than VoIP.

In a previous article, we saw how reliable the technology has becomeIn this article, we look at the factors to consider when choosing VoIP services, especially services delivered within a UCaaS framework. This will help you choose the best provider for your particular business needs.

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Topics: VoIP, Trends, Cloud, Voice Protocols

Advances in VoIP reliability

Posted by Daniel Noworatzky on Jun 29, 2022 10:50:00 AM

In the past, VoIP was considered a low-quality, undependable voice service delivered over an unreliable internet connection. Since then, the technology has improved dramatically, as have the methods and connections used to deliver it. VoIP now enjoys the same levels of availability and robustness as traditional telephony did at its peak.

Even so, the stigma of low quality and low dependability has followed VoIP to this day. In this article, we attempt to understand why this is the case and provide a realistic picture of the phenomenal reliability that VoIP can achieve today.

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Topics: QoS, VoIP, SD-WAN, Voice Protocols

Spotlight on Grandstream: 20 years of innovation

Posted by Daniel Noworatzky on Jun 22, 2022 10:44:00 AM

This year, Grandstream celebrates its 20-year anniversary. Since its founding two decades ago, Grandstream has grown to become one of the largest Voice over Internet Protocol (VoIP), videoconferencing, networking and facility management solutions providers in the world, delivering a wide range of products and services.

In this article, we look at the history of this pioneering company, its key product offerings and what to expect in the near future and beyond.

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Topics: IP PBX, VoIP, Grandstream, Headsets, Video Conferencing, Wi-Fi, Unified Communications

Yeastar’s P-Series cloud edition PBX System

Posted by Daniel Noworatzky on Jun 15, 2022 10:43:00 AM

Product Review

Yeastar is a trailblazer when it comes to delivering IP PPX solutions. The company offers Voice over Internet Protocol (VoIP) servers with some of the most advanced and ground-breaking features on the market, and it has continued to enhance both its product line and the mechanisms through which its products are delivered.

In this article, we focus on Yeastar’s P-Series cloud-based VoIP telephony solutions, how they are delivered and the market they are designed to serve.

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Topics: IP PBX, Business Telephone System, VoIP, Product Review, Cloud, Yeastar, collaboration

Grandstream's GRP IP phones are now certified for Zoom Phone

Posted by Daniel Noworatzky on Jun 8, 2022 10:49:00 AM

A while back, we reported on the then-newest additions to Grandstream’s professional carrier-grade telephones, which are part of the company’s GRP series of IP phones. This series of devices continues to deliver premium, easy-to-use features to high-call-volume users.

In this article, we are pleased to announce the addition of the new GRP2670 model to the lineup, as well as the news that the entire series is now certified for Zoom Phone.

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Topics: SIP Phones, VoIP, Grandstream, Product Review, News

Yeastar announces end of sales for S-series IP PBXs

Posted by Daniel Noworatzky on May 18, 2022 10:50:00 AM

When it comes to fulfilling the communication needs of today’s businesses, modularity and feature-richness are key. Yeastar’s S-series IP PBXs have been a workhorse in this regard, delivering some of the most innovative, feature-rich services on the market.

Now, Yeastar is phasing out its S-series PBXs in favor of the higher-performance P-series IP PBXs. If you’re an owner or reseller of the S-series, not to worry! In this article, we give you all of the details concerning the planned phaseout, as well as the recommended migration path to ensure a smooth operation of your telephony system for years to come.

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Topics: Customer Service, IP PBX, Business Telephone System, VoIP, Cloud, Business Strategy, Yeastar, Unified Communications

Exciting telecommunications trends

Posted by Daniel Noworatzky on Mar 23, 2022 10:35:00 AM

Telecommunications is a fast-paced field that changes constantly. It is more than a full-time job just keeping up with all of the emerging innovations that affect this industry. One of the fascinating aspects of this evolution is the fact that telecom relies heavily on companion technologies, emerging practices, and new methodologies that enable novel applications with seemingly science-fictionesque capabilities and functionality.

In this article, we talk about some of the most important technologies and methodologies that are changing the telecom landscape and which are expected to continue to do so in the coming years.

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Topics: Wireless, VoIP, Software Integration, Trends, Mobility, mobile, Network Design, Cloud, Wi-Fi, IoT

The role of VoIP in smart cities

Posted by Daniel Noworatzky on Mar 16, 2022 10:39:00 AM

Smart cities use multiple technologies to resolve some of the most complex challenges facing today’s cities. When implemented well, these technologies can truly make a difference in the lives of city dwellers.

In this article, we examine the various technologies involved including VoIP and how they can work together to bring about these desirable results.

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Topics: Wireless, VoIP, Software Integration, Trends, Mobility, Cloud, Wi-Fi, IoT, Unified Communications, WAN technology, collaboration

VoIP and IoT – A marriage of innovation

Posted by Daniel Noworatzky on Feb 9, 2022 10:44:00 AM

A while back we took a look at IoT as an emerging trend and concept, and we saw how it related to VoIP technologies. That was almost four years ago, which is an eternity when it comes to the rate at which technological trends in telecommunications evolve. Many of the fundamentals are still valid, but given the explosive growth in IoT, .we thought it time for an update on some of the more recent developments in the field.

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Topics: VoIP, Trends, mobile, IoT

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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