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TeleDynamics Think Tank

Yealink to showcase AI solutions at Enterprise Connect 2024

Posted by Daniel Noworatzky on Feb 28, 2024 10:45:00 AM

Enterprise Connect is the largest communications and customer experience event in North America, and this year’s event takes place in Orlando, Florida, March 25-28. Yealink invites you to join them at the conference, where they will showcase their latest AI-enhanced solutions—innovations poised to redefine the workplace. 

In this article, we discuss some of the great things you can expect to see from Yealink at this year’s event.

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Topics: Yealink, Videoconferencing, Events, AI, Communication

Review of Grandstream HT841 and HT881 analog FXO gateways

Posted by Daniel Noworatzky on Feb 21, 2024 10:42:00 AM

Grandstream recently announced a pair of new FXO gateways, the HT841 and HT881, that allow small to medium-sized businesses to deploy VoIP services easily and quickly in an environment where analog telephony is still prevalent.

In this article, we review these new devices and discuss some of the use cases that these devices were designed to serve.

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Topics: Business Telephone System, Grandstream, Network Design, Product Review, Gateway

Tips for overcoming enterprise UC network edge security challenges

Posted by Daniel Noworatzky on Feb 14, 2024 10:35:00 AM

The network edge is the portion of an enterprise network that interfaces with the public internet via an internet service provider (ISP). Various security measures are typically applied at this network location to protect internal network infrastructure and assets from potential external malicious attacks. 

These measures may introduce challenges to the mobile workforce, especially when the unified communications (UC) and VoIP services those individuals leverage exist within the physical enterprise network.

This article examines some of the most common network edge issues that may present challenges to a mobile workforce and some strategies to alleviate them.

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Topics: Network Security, Network Design, Cloud, Unified Communications

Yealink unveils cutting-edge T44U & T44W SIP desk phones

Posted by Daniel Noworatzky on Feb 7, 2024 10:26:00 AM

Yealink, known for its distinctive style, recently expanded its impressive IP phone portfolio by introducing two new desk phone models, the T44U and T44W IP desk phones.

These additions bridge the gaps within Yealink’s existing range by offering fresh features and improved capabilities to enhance the T4 prime business IP phone series. In this article, we describe some of the key features of these appealing new phones.

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Topics: SIP Phones, Yealink, Product Review, Unified Communications

How Yeastar is pioneering unified communications in schools

Posted by Daniel Noworatzky on Jan 31, 2024 10:34:00 AM

Unified communications (UC) solutions have become indispensable for modern organizations, including K-12 schools. Yeastar's UC solutions provide services and essential flexibility to address primary and secondary educational institutions' unique challenges and specific needs.

This article delves into the need for unified communications in schools and the diverse advantages that Yeastar's systems bring to the education sector.

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Topics: Yeastar, Unified Communications, E911, Communication

UCaaS scams exposed: how to avoid being a powerless victim

Posted by Daniel Noworatzky on Jan 24, 2024 10:13:00 AM

Unified communications-as-a-service (UCaaS) platforms deliver unprecedented telecom capabilities to modern businesses using cloud-based infrastructure. However, while UCaaS offers a multitude of benefits—such as improved efficiency, scalability, versatility, and reduced costs—it has also become a target for scams and fraud.

Awareness is the first and most crucial step in protecting your business. In this article, we highlight some of the most common attack vectors that these cons attempt to leverage, and we detail how you can secure and protect your network and your workforce from them.

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Topics: Software Integration, Network Security, UCaaS

Grandstream GWN7816P layer 3 managed network switches

Posted by Daniel Noworatzky on Jan 17, 2024 10:35:00 AM

Product Review

Networks are the lifeblood of modern businesses, and a network is only as effective as the equipment that implements it. Grandstream's GWN7861P network switches are excellent for creating an effective and easy-to-deploy network. This article reviews Grandstream’s 48-port layer 3 managed network switches.

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Topics: Grandstream, Network Security, Product Review, Switches, Unified Communications

The transformative influence of AI in videoconferencing and UCaaS systems

Posted by Daniel Noworatzky on Jan 10, 2024 10:18:00 AM

Artificial intelligence is changing the landscape of various technologies, and we've examined its role in various voice, collaboration, and unified communications-related scenarios. 

This article focuses on how AI is involved specifically in videoconferencing (VC) and unified communications-as-a-service (UCaaS) systems. We look at functions that are both already available today and those that are expected to be available in the near and not-so-near future.

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Topics: Videoconferencing, Unified Communications, AI, Communication, UCaaS

Practical applications of AI in unified communications

Posted by Daniel Noworatzky on Jan 3, 2024 9:54:00 AM

Unified communications (UC) systems and services increasingly integrate into other network applications, enhancing their overall value and importance. This advancement of UC services impacts the level of complexity involved in their coordination, configuration, integration and operation.

Artificial intelligence (AI) in unified communications is exceptionally well suited to simplify this complexity by implementing smart processes and algorithms to manage these inherent intricacies.

In this article, we explore some of the practical applications of AI within UC, examining functionalities that some have already implemented and some capabilities that we expect in the near and not-so-near future.

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Topics: VoIP, Trends, Network Security, Troubleshooting, Unified Communications, Collaboration, AI

Yealink T34W IP phone: a game changer for small business

Posted by Daniel Noworatzky on Dec 20, 2023 10:21:00 AM

In the style typical of what we expect from Yealink, the company has introduced a new desk phone to its already star-studded IP phone portfolio. This phone fills in the gaps between the existing models by presenting a unique combination of features and capabilities.

The T34W complement the T3 entry-level series. In this article, we highlight some of its most attractive features.

Reminder: There's still time to take advantage of Yealink's Fight Inflation 2023 sale with up to 12% off select desktop phones and up to 5% off DECT phones. Offer available to registered resellers only. Speak with  your TeleDynamics rep for more details, but hurry: the offer ends on 31 December 2023.

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Topics: SIP Phones, SIP, Yealink, Bluetooth

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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