The unified communications as a service (UCaaS) market is booming as its customer base expands at an unprecedented rate, thanks to growing service feature sets. If you’re a managed service provider (MSP) or internet telephony service provider (ITSP), teaming up with Yeastar is a smart move in this market climate, so you can take advantage of current trends, attract more business clients, and boost recurring revenue.
In this article, we examine Yeastar’s UCaaS offerings for a wide range of service providers and showcase the benefits of a partnership with the company in this area.
The booming UCaaS opportunity
During the pandemic, remote communications systems of all types entered their golden age of service. Once social distancing measures were relaxed, however, several categories of these products saw a decline in usage. UCaaS is one of the exceptions to that trend.
UCaaS continues to grow strongly, with a continuous upward surge over the past few years. According to Fortune Business Insights, the global market was valued at over $48 billion in 2023 and is expected to grow to $215 billion by 2032. This proves that UC services—in particular, those served via as-a-service cloud platforms—are not just a convenient way to do business during social distancing measures, but are inherently of great benefit under normal business operations as well.
Yeastar’s UCaaS solutions help empower both MSPs and ITSPs to unlock recurring revenue and to outperform competitors through the following capabilities:
- A tried-and-tested, market-ready, expandable, and profitable platform
- A high level of customization of services and pricing to provide tailored offerings for a wide range of market segments, yielding high customer retention while optimizing profitability
- Adaptability, scalability, and seamless integration with existing systems, resulting in a better user experience
- Support for over 150 SIP trunks and auto-provisioning templates for over 450 mainstream IP phone models
Yeastar’s ITSP solution
Yeastar’s ITSP solution offers many innovative and exceptional UCaaS features and services. Here are some of most noteworthy:
- The Linkus UC client is a powerful software client that allows UCaaS users to use a wide variety of features on their desktop, mobile device, or web browser, enabling communication and collaboration whenever and wherever they are.
- There are out-of-the-box integrations with a multitude of third-party products and applications, including many popular CRMs, Microsoft 365, Teams, databases, and vertical platforms like hotel PMS platforms.
- The UCaaS system includes state-of-the-art omnichannel contact center as a service (CCaaS) capabilities, providing inbound and outbound call center features and live chat, SMS, WhatsApp, and Facebook integration.
- Trunk sharing capabilities centralize all SIP trunk resources in one place, allowing you to use them more efficiently and to maximize resources by leveraging them across multiple clients.
A word about security
With cybersecurity and data protection becoming bigger concerns than ever, it’s critical for ITSPs to partner with a UCaaS vendor that takes security seriously. Yeastar provides carrier-grade reliability and security, including end-to-end encryption, fraud prevention, and full compliance with GDPR and other regulations. Yeastar’s secure UCaaS platform builds customer trust and helps you avoid legal trouble down the line.
Partner operation benefits
The advantages of working with Yeastar go beyond the technical superiority of its products and services. It’s also a matter of ease of operation and convenience. For example, Yeastar enables easy white-labeling, allowing resellers to display their own logos and branding to customers, so they can offer a personalized experience without diminishing the sense of ownership.
Yeastar’s UCaaS solutions include centralized management and automation, minimizing the size of your technical support team while maximizing its effectiveness in serving customers and troubleshooting issues.
Ultimately, one of the most important aspects of partnering with Yeastar is the company’s “partner-first” mindset. This means that Yeastar’s partners are not treated as just numbers; they are supported, prioritized, and empowered to grow alongside a vendor that is truly invested in partner success.
Futureproof your ITSP business with Yeastar UCaaS
Staying competitive in a rapidly evolving market requires choosing a platform built for the future, which is where Yeastar’s UCaaS shines. By joining Yeastar’s 150+ SIP trunk partners, ITSPs can gain visibility into the company’s growing client base of over 650,000 global customers.
This month (July 2025), Yeastar is rolling out a series of new features that will further strengthen its partners’ offerings, with new, innovative tools designed to streamline operations even more. These include:
- The new Call Flow Designer, an intuitive, efficient visual tool for smart routing and seamless integrations, optimizing call flows and enhancing customer experience
- Various AI-driven tools, including real-time speech-to-text/text-to-speech (STT/TTS) conversion and automated voicemail transcripts for smarter call handling
Watch this space for details on these exciting developments!
Conclusion
UCaaS is growing steadily and holds significant potential for continued expansion. Agility, innovation, and reliability are among the most important aspects of creating success. Yeastar stands out as a future-ready partner for ITSPs and MSPs looking to capitalize on this trend.
Whether you’re aiming to expand your service offerings, optimize operations, or grow recurring revenue, Yeastar gives you the tools and the support to make it happen. Now is the time to futureproof your business by becoming a Yeastar ITSP Partner.
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