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TeleDynamics Think Tank

Clarification of Yealink security and privacy standards

Posted by TeleDynamics on May 20, 2023 10:30:00 AM

Yealink, a leading global provider of unified communications and collaboration solutions, has recently faced some scrutiny due to alleged security concerns about its products and services. 

These claims suggest that Yealink products are vulnerable to attacks and may be used by third parties to achieve unauthorized surveillance. As a responsible and thorough investigator of the products we deliver, it is our duty to assess the veracity of these accusations and provide a balanced perspective on the matter.

In this article, we examine the evidence at hand and explore the rigorous security measures implemented by Yealink to ensure the safety and privacy of its users. We hope this helps you understand the issue and make informed decisions about Yealink's products with renewed confidence.

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Topics: Yealink, Network Security, News

Yeastar is once again at the top in customer satisfaction

Posted by Daniel Noworatzky on Jul 20, 2022 10:43:00 AM

Once again, Yeastar has lived up to its reputation. Yeastar was ranked number one in customer satisfaction for 2022 among 44 of the most prominent on-premises and cloud-based UC providers, according to a survey of 5,000 Information and Communications Technology (ICT) managers. Yeastar achieved this milestone in 2020, and this year's recognition confirms the company’s long-standing commitment to delivering the best possible service to its customers.

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Topics: IP PBX, Business Telephone System, Trends, Conferencing, News, Yeastar

Grandstream's GRP IP phones are now certified for Zoom Phone

Posted by Daniel Noworatzky on Jun 8, 2022 10:49:00 AM

A while back, we reported on the then-newest additions to Grandstream’s professional carrier-grade telephones, which are part of the company’s GRP series of IP phones. This series of devices continues to deliver premium, easy-to-use features to high-call-volume users.

In this article, we are pleased to announce the addition of the new GRP2670 model to the lineup, as well as the news that the entire series is now certified for Zoom Phone.

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Topics: SIP Phones, VoIP, Grandstream, Product Review, News

TeleDynamics awarded Platinum partner status with Yealink for 7th time

Posted by TeleDynamics on Apr 6, 2022 10:52:00 AM

Yealink has once again awarded TeleDynamics its highest distributorship ranking for 2022. This marks the sixth year in a row that TeleDynamics has achieved this recognition, and the seventh time overall. We have been able to achieve and sustain this distinction because of the large volume of Yealink products we sell, our ability to keep plenty of stock on hand, and the premium service that we provide to customers.

In this article we provide a brief review of some of the innovative Yealink solutions we carry, as well as the value-added services we provide to our customers.

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Topics: SIP Phones, Business Telephone System, Yealink, DECT, Headsets, Videoconferencing, Conferencing, Android, News, Unified Communications, Microsoft, Collaboration, Zoom

TeleDynamics celebrates its 40th year

Posted by TeleDynamics on May 26, 2021 10:27:00 AM

This week marks the 40-year anniversary of TeleDynamics. TeleDynamics was founded in 1981 during a transformative time in the history of telephony.

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Topics: News

TeleDynamics launches demo video tutorials

Posted by Daniel Noworatzky on Mar 3, 2021 11:19:11 AM

Short videos answer dealers' most common tech support questions

We're excited to announce the launch of our video tutorials. These are brief, step-by-step product demos that take you through the processes that dealers most often call us about. We know through speaking with customers as well as industry research that most people prefer to self-help when possible. To facilitate this, we post all the videos on YouTube so people can easily find what they are looking for through a search on Google or YouTube.

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Topics: Troubleshooting, News

Yealink ranks No. 1 in SIP phone market share for third year in a row

Posted by Daniel Noworatzky on Aug 26, 2020 10:42:00 AM

Yealink announced that it has topped the list of SIP phone manufacturers with a 29.5% market share in 2019, giving it the number-one spot for the third year in a row, according to the latest Global Enterprise Communications Platforms and Endpoints Market report by Frost & Sullivan. In this article, we look at the products and innovations that have earned Yealink this coveted ranking.

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Topics: Business Telephone System, SIP, Yealink, News

How TeleDynamics facilitates cloud communications

Posted by TeleDynamics on May 27, 2020 10:00:00 AM

Last week, TeleDynamics CTO Daniel Noworatzky joined Doug Green, publisher of Telecom Reseller, for a special podcast for the Cloud Communications Alliance and TR Publications. Among other topics, they discussed today's Cloud Communications Alliance (CCA) virtual event (this is a not-to-miss free online event happening today, May 27! Details on how to attend are included in this article). They also touched upon some of the innovative ways TeleDynamics supports our customers with their cloud communications needs. Keep reading for the highlights and for a link to listen to the full podcast.
 

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Topics: Customer Service, Business Telephone System, Cloud, Events, Business Strategy, News, Unified Communications

TeleDynamics teams up with netsapiens

Posted by Guest Blogger on Nov 20, 2019 10:50:00 AM

TeleDynamics & netsapiens partnership supports service provider customers at every stage of growth

By Jason Beckett, VP Sales, netsapiens

TeleDynamics and netsapiens recently hosted a joint training seminar to help our distribution partners navigate the complexities of the different – and often competing – channels within the telecommunications sector, and show them how netsapiens can enable service providers at every stage of growth.

Whether you are a telephone systems installer that resells (or would like to resell) hosted VoIP services to your customers, or a hosted service provider in your own right, netsapiens has the powerful cloud communications platform and flexible pricing model that puts YOU in control and supplies everything you need to start in, expand in, and dominate in the telecommunications industry. Read on to learn how our industry-disruptive platform can enable you to boost your ROI and grow your business!

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Topics: Customer Service, Cloud, Business Strategy, News, Unified Communications

Channel Partners round up

Posted by Daniel Noworatzky on Apr 17, 2019 10:47:00 AM

Did you miss Channel Partners in Las Vegas last week? Fear not - we've jotted down some of the key themes for you. Take note!

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Topics: Trends, Network Security, Cloud, Events, News, IoT, Unified Communications

Add a Comment:

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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