Enterprise-grade call center capabilities are important for small and medium-sized businesses, which must project corporate-level professionalism to their callers just as much as large firms. For this reason, Yeastar has incorporated a rich set of call center functionalities within its best-selling P-Series IP PBXs. Keep reading to learn more about these capabilities and how they can help any business reach new customer service heights.
In an earlier piece, we provided an overview of the critical functions of Yeastar Workplace, an all-encompassing office space management tool built specifically to optimize the use of meeting rooms and desk spaces for various businesses and organizations. The platform can also significantly aid in coordinating scheduling and managing human resources.
In this article, we delve deeper into the specific features of Yeastar Workplace. We shed more light on its capabilities and demonstrate how mid-sized and large businesses can harness them for improved operational efficiency.
Many businesses and enterprises have found the hybrid working model to be beneficial for their employees and even good for overall business productivity. However, successful hybrid work requires the proper setup and tools.
Yeastar has invested in creating, developing, and honing unified communications (UC) products and services to address the challenges of the hybrid working model.
In this article, we discuss hybrid work and show how Yeastar UC solutions enable your business to enjoy the benefits of this model while minimizing its associated challenges.
The world has seen an incredible surge in technological advancements in recent years. The convergence of Voice over Internet Protocol (VoIP) and artificial intelligence (AI) is at the forefront of this revolution. As the adoption of VoIP continues to expand, so does the potential for AI to revolutionize how we communicate.
In this article, we explore the potential of AI in VoIP applications and its implications for the future of communications.
The business world has focused a great deal of time and effort recently on hybrid workplace culture. Ensuring the best possible communications services, including videoconferencing (VC) and unified communications (UC), is vital for reaping the rewards that the hybrid workplace promises. This article examines the hybrid office approach and some of the most significant VC and UC tools to maximize its benefits.
Every area of business has unique communications needs. Yealink knows this well and has honed its products and services to meet the needs of various industry sectors. Some industries that Yealink has chosen to focus on include education, finance, government, retail and manufacturing.
In this article, we discuss the manufacturing industry and how Yealink’s solutions help businesses contend with communications challenges inherent to this industry sector.
Embracing the new hybrid work culture can be a tricky challenge to find the right balance and ensure a successful transition. Here we reveal the latest tips and advice, together with insights about how successful companies are unleashing the power of flexible working to generate cost savings, revenue gains and increased productivity.
It is no secret that the past 18 months or so have seen a huge increase in the use of collaboration systems. The purchase of collaboration platform subscriptions and videoconferencing equipment has skyrocketed as businesses respond to the newest workplace realities.
In this article, we review some of the trends that we see today, and we’ll also take a look at what is forthcoming to see the potential collaboration systems of the future.
The way we work is changing faster than ever before, and communications tools are called upon to conform to this ever-changing approach to working. For this reason, Yealink is future-proofing its line of communications technology by forecasting future needs based on today’s trends. In doing so, it will be able to continue to deliver innovative and meaningful products and services for many years to come.
The adoption of a hybrid office model has been accelerated in the post-lockdown era. In a previous article, we examined some communications services and infrastructure that have been developed in recent years to enable and facilitate this hybrid office model.
In this article, we examine the hybrid office more deeply by looking at various approaches that businesses can take. We also touch upon some principles necessary for taking full advantage of the hybrid office and ensuring a smooth transition.