Ai-enabled VoIP assistants, also referred to as virtual assistants, are becoming more and more commonplace  in telephony systems and contact centers. In this article, we examine the current trends and possibilities, as well as what can be expected in the very near future.

Topics: Business Telephone System, VoIP, Software Integration, Trends, Productivity, Cloud, Unified Communications

Product Review

Yealink continues its excellence as a provider of high-quality and exceptionally relevant products that respond to today’s challenging business communications needs. Among its offerings is Yealink’s line of Zoom Rooms videoconferencing kits that turn any sized room into a Zoom Room.

Topics: Yealink, Video Conferencing, conferencing, Productivity, Product Review, Cloud, collaboration, Zoom

Product Review

In this article we review Konftel's C20800 Hybrid video collaboration kit, which is comprised of various components in an easy-to-use, simple-to-set-up room videoconference system.

Topics: SIP, conferencing, Productivity, Product Review, Unified Communications, Konftel

TeleDynamics is now a stocking distributor of Boom Collaboration’s line of collaboration devices. In this article, we showcase the company’s profile, as well as review some of the most innovative products they carry, so that you can become more familiar with what they have to offer and how they can benefit your business.

Topics: Video Conferencing, conferencing, Productivity, collaboration

Product Review

Yeastar’s P-Series PBX System is an innovative and powerful series of VoIP servers that are purpose-built for small to medium-sized businesses. So far, the series has been available as an appliance; that is, a device that gets installed at the physical location of your business. Recently, however, Yeastar has introduced the software edition to the P-Series PBXs, delivering even more versatility and installation options.

We’re excited about this new development, and in this article we showcase the advantages of Yeastar’s P-Series as a whole while also focusing a little more on the advantages of the software edition.

Topics: IP PBX, VoIP, Software Integration, Productivity, Product Review, Cloud, Yeastar

Product Review

Some of the most important roles within a company require employees to spend a lot of time communicating via telephone. Clear and comfortable communication is vital, and this can only be achieved with the right set of tools, equipment, and services.

Grandstream’s GRP series of carrier-grade IP phones are ideal for employees with high call-volume roles. In this article, we review the two newest additions to the series.

Topics: SIP Phones, Business Telephone System, Grandstream, Productivity, Product Review

5G has been a hot topic in the telecommunications industry over the past few years. Since early 2020, we’ve been hearing more and more about 5G services being rolled out. Every day, a greater number of telcos around the world are marketing and deploying them.

This, then, begs the question: what is the real status of 5G deployment today? Can I truly enjoy all that 5G promises simply because I have a 5G icon in the status bar of my smartphone? We examine these questions and more in this article to get a feel for what’s available now and what you can expect in the future.

Topics: VoIP, Trends, Productivity, mobile, Cloud, Wi-Fi, IoT, Unified Communications

When they are fully deployed, fifth-generation mobile communications networks are expected to deliver unprecedented speeds and network performance. However, 5G is not all about delivering high bitrates to smartphones. In actuality, other areas of application will benefit most from the proliferation of this innovative technology.

In this article, we take a deeper look at some of these applications and how they are poised to change the way we work, play, and communicate.

Topics: Wireless, VoIP, Trends, Productivity, Cloud, Wi-Fi, IoT, Unified Communications

Product Review

More than ever before, connectivity tools of all types are fundamentally changing the way we work. Mobile workforces, collaboration tools, and online business platforms are just some of the innovations that are enabling greater employee efficiency, productivity, and flexibility, while at the same time supporting job satisfaction.

One of the approaches that is making a big difference is the bring your own device (BYOD) philosophy. In this article, we’ll see how Yealink has extended this BYOD approach into the videoconference room.

Topics: Yealink, Peripherals, Mobility, Video Conferencing, Productivity, Product Review, Skype, Unified Communications, Microsoft, collaboration, Zoom

The Worldwide Interoperability for Microwave Access, known simply as WiMAX, is a technology that is often overlooked as an option for wireless connectivity. In this article we’ll shed some light on this often-misunderstood technology and how it can be used to benefit your business in various applications.

Topics: Wireless, Productivity, Wi-Fi, IoT