Ai-enabled VoIP assistants, also referred to as virtual assistants, are becoming more and more commonplace  in telephony systems and contact centers. In this article, we examine the current trends and possibilities, as well as what can be expected in the very near future.

Topics: Business Telephone System, VoIP, Software Integration, Trends, Productivity, Cloud, Unified Communications

Product Review

Yealink continues its excellence as a provider of high-quality and exceptionally relevant products that respond to today’s challenging business communications needs. Among its offerings is Yealink’s line of Zoom Rooms videoconferencing kits that turn any sized room into a Zoom Room.

Topics: Yealink, Video Conferencing, conferencing, Productivity, Product Review, Cloud, collaboration, Zoom

Product Review

Yeastar’s P-Series PBX System is an innovative and powerful series of VoIP servers that are purpose-built for small to medium-sized businesses. So far, the series has been available as an appliance; that is, a device that gets installed at the physical location of your business. Recently, however, Yeastar has introduced the software edition to the P-Series PBXs, delivering even more versatility and installation options.

We’re excited about this new development, and in this article we showcase the advantages of Yeastar’s P-Series as a whole while also focusing a little more on the advantages of the software edition.

Topics: IP PBX, VoIP, Software Integration, Productivity, Product Review, Cloud, Yeastar

5G has been a hot topic in the telecommunications industry over the past few years. Since early 2020, we’ve been hearing more and more about 5G services being rolled out. Every day, a greater number of telcos around the world are marketing and deploying them.

This, then, begs the question: what is the real status of 5G deployment today? Can I truly enjoy all that 5G promises simply because I have a 5G icon in the status bar of my smartphone? We examine these questions and more in this article to get a feel for what’s available now and what you can expect in the future.

Topics: VoIP, Trends, Productivity, mobile, Cloud, Wi-Fi, IoT, Unified Communications

When they are fully deployed, fifth-generation mobile communications networks are expected to deliver unprecedented speeds and network performance. However, 5G is not all about delivering high bitrates to smartphones. In actuality, other areas of application will benefit most from the proliferation of this innovative technology.

In this article, we take a deeper look at some of these applications and how they are poised to change the way we work, play, and communicate.

Topics: Wireless, VoIP, Trends, Productivity, Cloud, Wi-Fi, IoT, Unified Communications

Like all ISPs, Wireless ISPs (WISPs) benefit from the integration of other technologies with the services they provide. In previous articles, we saw how LTE and MPLS can be used in conjunction with WISP infrastructure to deliver more useful and flexible services to subscribers.

In this article, we continue our series devoted to the key themes at WISPAMERICA this year, taking a closer look at how cloud technologies can benefit WISPs and make their offerings more attractive and competitive.

Topics: Wireless, Trends, Cloud, Unified Communications

Article contributed by Yeastar

UCaaS stands for unified communications as a service. Unified communications offered as part of the “as a service” model is quickly becoming the go-to solution for businesses with complex communications needs. So, is UCaaS truly deserving of the accolades it is receiving? What can UCaaS solutions offer your business? Keep reading as we take a deep dive into details about the service UCaaS can provide to you.

Topics: VoIP, Trends, Productivity, Cloud, Yeastar, collaboration

Given the increasing mobility of the global work force, enabling users to interact with your VoIP endpoints via a web or mobile app interface will arguably be one of the most significant integrations that will be leveraged for business telephony systems in 2021. In this article, we examine how and why to integrate your VoIP system with WebRTC.

Topics: VoIP, Grandstream, Software Integration, Trends, Mobility, Productivity, Cloud, Yeastar

Product Review

In today’s world, businesses have to pivot on a moment’s notice in order to survive. They need communications systems that are scalable and flexible enough to handle a mix of onsite and remote workers, as well as be used with a variety of enterprise and employee-owned devices, not to mention enhanced security to enable users to connect to the network in a variety of ways. Grandstream’s UCM6300 ecosystem is up to the task.

In this article we examine Grandstream’s UCM solutions that help companies adapt and thrive in a changing landscape.

Topics: Business Telephone System, Total Voice Solution, Grandstream, Trends, Mobility, Product Review, Cloud, Unified Communications

The spike in remote working amidst the COVID-19 pandemic has caused videoconferencing systems and service usage to skyrocket at a dizzying pace. At the heart of these systems is what is known as a multipoint control unit (MCU). Knowing where your MCU resides, how many simultaneous participants it supports within a conference, and what kind of extra features it delivers is key to designing a videoconferencing network that will ensure people enjoy the best quality service possible.

Topics: Total Voice Solution, Grandstream, Yealink, Trends, Mobility, Video Conferencing, Cloud, Unified Communications