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TeleDynamics Think Tank

GDMS is still the smartest way to manage your Grandstream devices

Posted by Daniel Noworatzky on Jul 30, 2025 10:30:00 AM

A device management system can vastly simplify complex telecom and communications installations. However, the ease and quality of installation and management offered by such systems are highly dependent on their design. The Grandstream Device Management System (GDMS) is a great choice for VoIP and IP telephony systems, offering robust provisioning and management capabilities with intelligent automation. It provides a streamlined solution that strikes the perfect balance between control and simplicity.

In this article, we showcase Grandstream’s GDMS and explore why it is essential for any network composed of Grandstream IP phones and IP PBXs.

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Topics: IP PBX, Business Telephone System, Total Voice Solution, Grandstream, Productivity, Unified Communications

Scale your SIP trunking business with Yeastar UCaaS solutions

Posted by Daniel Noworatzky on Jul 16, 2025 10:16:00 AM

The unified communications as a service (UCaaS) market is booming as its customer base expands at an unprecedented rate, thanks to growing service feature sets. If you’re a managed service provider (MSP) or internet telephony service provider (ITSP), teaming up with Yeastar is a smart move in this market climate, so you can take advantage of current trends, attract more business clients, and boost recurring revenue.

In this article, we examine Yeastar’s UCaaS offerings for a wide range of service providers and showcase the benefits of a partnership with the company in this area.

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Topics: IP PBX, Business Telephone System, Yeastar, Unified Communications, UCaaS

Simplify multi-site PBX deployments with Yeastar Central Management

Posted by Daniel Noworatzky on May 28, 2025 10:28:01 AM

Managing dozens – or hundreds – of PBX deployments can be streamlined, efficient, and even effortless with the right tools. Yeastar Central Management (YCM) gives telecom resellers, IT service providers, and system integrators a smarter way to provision, monitor, and maintain customer installations from a single interface. It is ideal for large enterprises with a broad deployment of Yeastar products, as well as resellers and managed service providers seeking to streamline the administration of their customers’ communications installations.

In this article, we look at YCM in detail, showcasing some of its newest features that you may not have heard about yet!

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Topics: IP PBX, Business Telephone System, Yeastar

How to connect your business phone system seamlessly with Teams

Posted by Daniel Noworatzky on Apr 30, 2025 10:30:00 AM

In today’s interconnected world, it is more important than ever to ensure that business communications devices are compatible with unified communications and collaboration (UC&C) platforms. According to IDC research, about half of all enterprise buyers prefer to work with a single UCaaS (unified communications-as-a-service) platform combined with easily integrated solutions like videoconferencing, contact center solutions, and collaboration applications.

In this article, we examine some of the devices and platforms that integrate well with Microsoft Teams, the industry leader in the UC&C space with more than 300 million users. The fact that businesses subscribed to Microsoft 365 Business already have Teams as a free add-on has helped propel Teams to the top of the UC&C heap.

TeleDynamics carries a wide range of Teams-compatible devices and solutions from a number of manufacturers. Here, we focus on four of our featured partners that have made significant investments in ensuring easy integration and hassle-free compatibility: Yealink, Yeastar, Grandstream, and Ribbon Communications.

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Topics: SIP Phones, IP PBX, Business Telephone System, Grandstream, Software Integration, Headsets, Unified Communications, Microsoft, UCaaS

Grandstream's new SoftwareUCM PBX platform

Posted by Guest Blogger on Apr 17, 2025 8:45:00 AM

By Brian Van Meter, Grandstream

Based on our award-winning UCM Series of IP PBXs, SoftwareUCM is the newest addition to our line of PBX solutions. Being a software-based solution, it provides a scalable business communication and collaboration platform with comprehensive features and integrations that enable teams to be more productive. SoftwareUCM has the same features and functionality as all our UCM6300 series. In this blog post, we'll discuss some key features unique to SoftwareUCM and answer frequently asked questions about the software.

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Topics: IP PBX, Business Telephone System, Grandstream, Software Integration

Yeastar contact center solutions boost CX and efficiency

Posted by Daniel Noworatzky on Apr 2, 2025 10:04:00 AM

Even in today’s Digital Age, call centers remain a vital part of customer satisfaction and retention. With this in mind, Yeastar has invested a lot to incorporate the latest technology into its call center solutions.

In this article, we examine Yeastar’s outbound, inbound, and omnichannel messaging call center offerings and show how they optimize the customer experience and improve operational efficiency.

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Topics: IP PBX, Business Telephone System, Total Voice Solution, Yeastar, Unified Communications, AI

Yeastar's impressive hotel management solutions

Posted by Daniel Noworatzky on Feb 5, 2025 10:05:00 AM

Yeastar continues to wow the industry with highly versatile solutions for a wide variety of sectors. Yeastar’s hotel management solution is an impressive offering that caters to the unique needs of the hospitality industry.

In this article, we explore Yeastar’s hotel management solutions in detail, focusing on PMS integration, hotel phone systems, VoIP gateway options, and the newly released hotel management module.

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Topics: IP PBX, Business Telephone System, Total Voice Solution, Gateway, Yeastar, Unified Communications

Yeastar webinar recap: P-Series PBX upgrades & key enhancements

Posted by Daniel Noworatzky on Oct 16, 2024 10:09:00 AM

As part of its ongoing commitment to provide its customers with the most advanced and secure systems, Yeastar has released a new firmware update for its P-Series IP PBXs. On September 10, the company hosted a webinar highlighting the key features introduced in this update. In this article, we explore the most notable enhancements and explain why they matter to you.

If you didn’t get a chance to participate in this webinar live, never fear, we provide a recap for you here, as well as link to the replay.

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Topics: IP PBX, Business Telephone System, Yeastar, Unified Communications, Communication

Yealink IP phone trade-in offer: big discounts & features

Posted by Daniel Noworatzky on Sep 18, 2024 10:10:00 AM

Are you frustrated with your outdated, limited-feature IP phone? Are you looking for a more modern, feature-rich alternative that supports one of the most advanced collaboration platforms available? If so, you're in luck! Yealink has just announced an exciting trade-in promotion that offers you a substantial discount on the latest Microsoft-Teams-certified IP phone models MP52 E2, MP54 E2, MP56 E2, and MP58-WH E2.

Here's the scoop.

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Topics: SIP Phones, Business Telephone System, Yealink, Unified Communications, Microsoft, Collaboration

Yeastar communications solutions for the healthcare industry

Posted by Daniel Noworatzky on Sep 11, 2024 10:21:00 AM

In today’s rapidly evolving healthcare landscape, relying solely on traditional desk phone lines has become a thing of the past. Medical providers now face the challenge of delivering exceptional patient care while managing increasingly complex communications needs.

Yeastar’s P-Series phone systems are at the forefront of this transformation, offering innovative tools that empower healthcare institutions to meet these demands efficiently and effectively. By leveraging cutting-edge technology, Yeastar enables healthcare providers to improve operational workflows, enhance patient interactions, and ensure that every touchpoint—from scheduling to follow-up—is handled with precision and care.

With these truths in mind, this article highlights the features and benefits that Yeastar’s communications solutions have to offer the healthcare sector.

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Topics: IP PBX, Business Telephone System, Yeastar, Unified Communications

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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