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TeleDynamics Think Tank

Advanced contact center features of Yeastar P-Series phone system

Posted by Daniel Noworatzky on Jul 17, 2024 10:27:00 AM

The P-Series phone system is Yeastar’s flagship unified communications product, delivering state-of-the-art UC services to both on- and off-premises employees with the versatility of three installation modes.

It also integrates advanced contact center (CC) solutions right out of the box. The Yeastar P-Series helps businesses boost customer engagement while improving operational effectiveness within their workflows.

In this article, we showcase the deep CC integration in Yeastar's P-Series products and highlight the features that we found most impressive.

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Topics: IP PBX, Business Telephone System, VoIP, Product Review, Yeastar, Unified Communications

Yeastar: The ultimate communications solutions for hospitality

Posted by Daniel Noworatzky on Jun 12, 2024 10:14:00 AM

Communication is key for many business sectors, and the hospitality sector is no exception. Hotels, resorts, and similar businesses can succeed or fail based on the quality and innovation of the communications systems they leverage.

Yeastar's hospitality solutions have repeatedly proven their excellence compared with its competitors. In this article, we highlight some of Yeastar's noteworthy products and features that are designed to complement the hospitality sector.

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Topics: IP PBX, Business Telephone System, Gateway, Yeastar, Unified Communications

Yealink 2024 VOICE incentive opportunity for UC resellers

Posted by Daniel Noworatzky on Jun 5, 2024 10:19:00 AM

The VOICE incentive policy is Yealink's 2024 new deal registration program. It offers additional discounts on quantity orders of specific Yealink telephone and wireless headset models. The discounts are substantial and depend on the number of units per order, the type of device being ordered, and the end customer's industry sector.

Here are the details.

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Topics: SIP Phones, Business Telephone System, VoIP, Yealink, Headsets, Unified Communications

Yealink and Microsoft Teams: the perfect pair for modern telephony

Posted by Daniel Noworatzky on Apr 17, 2024 10:38:00 AM

Yealink's longstanding collaboration with Microsoft is well known in the telecom industry and stands as a testament to how two giants in their fields can work together to create products and services that are greater than the sum of their parts. 

Yealink's Teams-certified IP phone portfolio offers deep integration with Microsoft Teams and creates a converged communications ecosystem for organizations of all sizes.

This article explores this innovative portfolio, which includes a wide range of devices suitable for virtually all types of businesses.

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Topics: SIP Phones, Business Telephone System, Yealink, Unified Communications, Microsoft

Review of Grandstream HT841 and HT881 analog FXO gateways

Posted by Daniel Noworatzky on Feb 21, 2024 10:42:00 AM

Grandstream recently announced a pair of new FXO gateways, the HT841 and HT881, that allow small to medium-sized businesses to deploy VoIP services easily and quickly in an environment where analog telephony is still prevalent.

In this article, we review these new devices and discuss some of the use cases that these devices were designed to serve.

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Topics: Business Telephone System, Grandstream, Network Design, Product Review, Gateway

Embrace a new era of intelligent Teams Rooms with Yealink

Posted by Daniel Noworatzky on Dec 14, 2023 10:43:00 AM

Video conferences are key for effective team collaboration in the modern business environment. Yealink has developed a line of Teams-enabled devices for Microsoft Teams Rooms to further enhance and streamline videoconferencing and remote collaboration for enterprises of all shapes and sizes.

This article highlights some of the most noteworthy Teams-certified devices and videoconferencing kits available from Yealink.

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Topics: Business Telephone System, Yealink, Videoconferencing, Microsoft, Collaboration

Darby School District modernizes its phone and PA system with Yeastar

Posted by TeleDynamics on Oct 25, 2023 10:52:00 AM

Case study

Case study provided by Yeastar

The Darby School District comprises a vibrant community of preschool to 12th-grade students. Employing over 60 employees and serving hundreds of students, the district has consistently maintained an excellent standing in supporting its students and their families over the years.

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Topics: IP PBX, Business Telephone System, Yeastar

Yeastar free embedded Teams calling (Linkus app)

Posted by Daniel Noworatzky on Sep 19, 2023 10:43:00 AM

The Yeastar P-Series PBX systems are excellent communications tools. Microsoft Teams is also a great collaboration tool. Put the two together, and the result is greater than the sum of its parts. That’s exactly what Yeastar has done by enabling you to integrate P-Series enterprise-grade calling capabilities with Teams for internal and external communications without the need to switch between platforms.

In this article, we more fully explore this capability, the benefits it delivers, and how to enable it.

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Topics: IP PBX, Business Telephone System, Software Integration, Yeastar, Microsoft

The remarkable key system functionality of Snom’s M500 DECT base station

Posted by Guest Blogger on Sep 6, 2023 11:15:00 AM

Article contributed by Snom Americas

In today's fast-paced and interconnected business landscape, effective communication is paramount. Whether you're a small business striving for seamless coordination among team members or a large enterprise looking to optimize your communication infrastructure, the Snom M500 Series of DECT devices offers a ground-breaking solution designed with your specific needs in mind. This innovative system doesn't just enhance communication – it transforms it.

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Topics: Business Telephone System, DECT, Product Review, Snom

Yealink WH62 and WH63 headsets: seamless third-party integration

Posted by Daniel Noworatzky on Jul 26, 2023 10:30:00 AM

Yealink’s headsets can be powerful additions to any enterprise’s arsenal of telecom tools. The WH62 and WH63 headset models are perfectly tailored to enhance productivity, comfort and user-friendliness in any corporate environment. The use of digital enhanced cordless telecommunications (DECT) as wireless communications technology further augments the usability and flexibility of these headsets.

You don’t need a Yealink phone to enjoy the benefits of these headsets, since they offer broad compatibility with third-party phones using specially designed electronic hook switch (EHS) adapters. In this article, we explore this feature and the methods used to achieve compatibility.

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Topics: Business Telephone System, Yealink, DECT, Headsets

Add a Comment:

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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