Simplify multi-site PBX deployments with Yeastar Central Management

Yeastar Central Managment streamlines PBX management at scale - TeleDynamics blog

Managing dozens – or hundreds – of PBX deployments can be streamlined, efficient, and even effortless with the right tools. Yeastar Central Management (YCM) gives telecom resellers, IT service providers, and system integrators a smarter way to provision, monitor, and maintain customer installations from a single interface. It is ideal for large enterprises with a broad deployment of Yeastar products, as well as resellers and managed service providers seeking to streamline the administration of their customers’ communications installations.

In this article, we look at YCM in detail, showcasing some of its newest features that you may not have heard about yet!

Quick overview of Yeastar Central Management

YCM is a cloud-based centralized management system for Yeastar applications and devices. Its core purpose is to simplify Yeastar product management by integrating key functions such as provisioning, monitoring, remote access, and multi-tenant management. YCM supports hosted UCaaS delivery, software, and device management.

Last year, we had the opportunity to explore with you some of YCM's benefits and value points. Since then, YCM has expanded its capabilities to include support for additional products and services, including Yeastar’s P-Series UCaaS offering.

Hosted UCaaS delivery

YCM powers hosted PBX deployments, including the Yeastar P-Series UCaaS system, enabling service providers to scale their offerings efficiently and with little to no hassle. With YCM, you can create and deliver cloud PBXs in seconds with carrier-grade reliability and security.

The same system used for provisioning UCaaS deployments is also leveraged to monitor resource usage and to instantaneously adjust capacity, all with just a few clicks and keystrokes. As a reseller, you can now spend less time on maintenance and upkeep and enjoy higher returns.

YCM's hosted UCaaS support includes some new supported features. These include:

Trunk sharing: This new feature allows a cloud-based PBX to share an FXO trunk for outgoing and incoming calls.
PBX monitoring update: YCM has several enhancements to its PBX monitoring capabilities, including real-time alerts, usage stats, and performance indicators.
High-availability architecture: Yeastar has designed its UCaaS deployment with an active-active design and advanced load balancing algorithms across multiple AWS-hosted installations worldwide. Active-active architecture uses parallel processing to run multiple resources at the same time, boosting both performance and system resilience.
White-label options: Resellers’ offerings can be highly customized with tailored branding, portal appearance, and service delivery.

All of these and more are configurable and adjustable from the YCM management portal for all your customers.

Software and device management

In addition to cloud-based systems, YCM can also provide management and configuration capabilities for customer-premises PBX systems and VoIP gateways across countless remote sites. This immensely improves operational efficiency by allowing you to manage physical devices distributed throughout a broad geographical area. It also enhances service reliability, so you can respond to issues and events on devices that can only be detected via the YCM interface.

As a service provider, you can speed up the provisioning and deployment of your remote devices, provide highly effective technical support and services, and monitor device usage, health, and status. All these features allow you to maintain an edge over your competitors.

Some of the most noteworthy features of YCM that are beneficial, especially for monitoring on-premises physical equipment, include:

Remote device task support: Provision, upgrade, backup, and restore devices individually or in batches with scheduled tasks from the comfort of your own offices, regardless of where the devices reside.
PBX management: PBX resource monitoring, system performance monitoring, and PBX template configurations are all part of the remote management capabilities enabled by YCM.
Security: Remote connectivity supports rigorous security mechanisms implemented at every level, from two-way authentication to encrypted connections.
Over 30 alarm types: Proactive monitoring means that you’ll be instantly alerted to critical issues even before your customers notice them.

Additional management tools

YCM offers a rich suite of tools beyond core UCaaS functionality and software and device management services. These additional tools empower service providers with intelligent insights and highly granular control for streamlined operations and better customer service.

Here’s a few of them:

A widget-based dynamic dashboard displays a real-time overview of all managed PBXs, including PBX status, device status, alarm trends, task states, and more. It is highly customizable to help prioritize views of critical information and active issues.
A dedicated alarm function, where alert thresholds and notification settings can be customized to help avoid alarm fatigue, making sure that only truly critical events trigger a notification.
Provisioning templates help automate basic PBX configurations. This accelerates customer onboarding and ensures the shortest possible time between service requests and service activation. It also helps maintain consistency across large-scale rollouts.
A centralized repository for configuration files and firmware images helps with structured version control. Firmware and configuration files can be backed up and restored as needed, further streamlining redeployment and disaster recovery.
Shared admin access supports collaborative administration with role-based access control. Team members can comanage customer devices and services, facilitating secure, well-coordinated teamwork for managing service environments.

These and a whole series of additional high-tech and advanced features make the YCM a vital part of systems and services deployment for service providers of all types.

Factors influencing YCM's scalability

Several factors influence how many PBX deployments Yeastar Central Management (YCM) can effectively support. One of the most important is the underlying hosting infrastructure. YCM can be used with Yeastar’s own cloud environment, which offers a turnkey solution with built-in high availability and global distribution. Alternatively, partners may choose to host PBX instances on their own infrastructure, which allows for greater customization and control, though it requires careful resource planning.

Another key factor is the subscription plan in use. Yeastar offers different tiers – such as the Enterprise and Ultimate plans – each with its own limits and capabilities. For example, the Ultimate Plan supports PBX instances with up to 500 extensions, making it better suited for larger, high-density deployments.

The system resources allocated to the deployment environment also play a major role. Whether hosted in the cloud or on-premises, the servers or virtual machines running the PBX instances must be provisioned with sufficient CPU, memory, and storage to handle the intended workload across all instances.

Finally, network quality is essential. Sufficient bandwidth and a stable internet connection are necessary to maintain performance and ensure real-time synchronization across managed systems. Without a reliable network, even the best hardware and software configurations will struggle to deliver the consistent experience that YCM is designed to provide.

Together, these factors determine how scalable and efficient your YCM deployment will be. With the right setup, YCM can comfortably support hundreds – or even thousands – of PBX instances.

Conclusion

Yeastar Central Management is an exceptional example of Yeastar’s ongoing commitment to excellence and innovation. It is a highly intuitive platform that simplifies the complexity of managing modern communications systems. YCM equips service providers with powerful tools that reduce operational effort, enabling them to focus more on growing their businesses and staying ahead in the fast-paced world of telecommunications.