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TeleDynamics Think Tank

The missing piece in the phone system installer's puzzle

Posted by Guest Blogger on Mar 13, 2019 10:51:00 AM

Three reasons your customer should not be recording their own IVR greetings

Introducing an exclusive offer for TeleDynamics dealers - see details below!

By Allison Smith, The IVR

You’re an installer. You’re on the front lines of ensuring that companies – large or small – have their telecommunications systems installed, scaled to the appropriate size, and working seamlessly. You’re part engineer, part salesperson, and a huge part problem-solver in the installing and maintaining of telephony systems.

You’re actually putting together an intricate puzzle. But most installers don’t realize that a significant piece of that puzzle is missing.

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Topics: Customer Service, Outsourcing, Business Telephone System, VoIP, Total Voice Solution

Cloud and UC: Is your telephone system on board?

Posted by Daniel Noworatzky on May 31, 2017 3:43:00 PM

Part 1 of 2: The cloud-based UC trend and its business advantages

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Topics: Customer Service, Outsourcing, VoIP, Trends, Cloud

Putting the fun back into SIP phone provisioning

Posted by Daniel Noworatzky on May 4, 2016 3:42:00 PM

OK, so maybe provisioning SIP phones was never a barrel of laughs. But it can at least be quick, easy and painless. And that definitely leaves more time for fun.

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Topics: Customer Service, Outsourcing, SIP Phones, Business Telephone System, VoIP, SIP

Hosted versus on-premise IP PBX: which is the better choice?

Posted by Daniel Noworatzky on Apr 20, 2016 3:40:00 PM

The pros and cons of cloud-based versus onsite VoIP servers

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Topics: Outsourcing, IP PBX, QoS, Business Telephone System, VoIP

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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