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TeleDynamics Think Tank

Advanced contact center features of Yeastar P-Series phone system

Posted by Daniel Noworatzky on Jul 17, 2024 10:27:00 AM

The P-Series phone system is Yeastar’s flagship unified communications product, delivering state-of-the-art UC services to both on- and off-premises employees with the versatility of three installation modes.

It also integrates advanced contact center (CC) solutions right out of the box. The Yeastar P-Series helps businesses boost customer engagement while improving operational effectiveness within their workflows.

In this article, we showcase the deep CC integration in Yeastar's P-Series products and highlight the features that we found most impressive.

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Topics: IP PBX, Business Telephone System, VoIP, Product Review, Yeastar, Unified Communications

Yealink MVCS40 AI-powered Microsoft Teams Room system review

Posted by Daniel Noworatzky on Jun 19, 2024 10:17:00 AM

Yealink’s new AI-powered MVC SmartVision 40 Microsoft Teams room system, called the MVCS40, is an exceptional addition to the company’s already star-studded Windows-based MVC lineup.

Yealink specifically designed this product to address the disconnection many remote employees report experiencing during video conferences. The MVCS40 is purpose-built to help remote participants feel more connected, vastly enhancing their collaboration experience.

In this article, we review this novel and innovative device, underscoring some of its most noteworthy features and characteristics.

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Topics: Yealink, Videoconferencing, Conferencing, Product Review, Microsoft, Collaboration

Experience lightning-fast Wi-Fi 6 with Grandstream GWN7665

Posted by Daniel Noworatzky on May 29, 2024 10:22:00 AM

The world of wireless communications just got much faster with the recent release of Grandstream's newest GWN7665 tri-band Wi-Fi access point. This revolutionary device delivers unprecedented speeds, network capacities, and connectivity ranges compared to its predecessors and competitors. This article reviews this device and highlights some of its most promising features.

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Topics: VoWi-Fi, Grandstream, Product Review, Wi-Fi

Yealink BH71 Pro: leading a new era of sound quality

Posted by Daniel Noworatzky on Mar 27, 2024 10:51:00 AM

The Yealink BH71 Pro headset has been setting new standards for what users can expect from premium, professional audio gear. This headset promises crystal-clear audio quality and introduces cutting-edge features aimed at enhancing productivity and comfort.

This article highlights the specifics of what makes the Yealink BH71 Pro stand out in a crowded market. You’ll see that Yealink has paid close attention to the details that matter most, potentially redefining user expectations for business headsets.

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Topics: Yealink, Headsets, Product Review, Bluetooth

Review of Grandstream HT841 and HT881 analog FXO gateways

Posted by Daniel Noworatzky on Feb 21, 2024 10:42:00 AM

Grandstream recently announced a pair of new FXO gateways, the HT841 and HT881, that allow small to medium-sized businesses to deploy VoIP services easily and quickly in an environment where analog telephony is still prevalent.

In this article, we review these new devices and discuss some of the use cases that these devices were designed to serve.

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Topics: Business Telephone System, Grandstream, Network Design, Product Review, Gateway

Yealink unveils cutting-edge T44U & T44W SIP desk phones

Posted by Daniel Noworatzky on Feb 7, 2024 10:26:00 AM

Yealink, known for its distinctive style, recently expanded its impressive IP phone portfolio by introducing two new desk phone models, the T44U and T44W IP desk phones.

These additions bridge the gaps within Yealink’s existing range by offering fresh features and improved capabilities to enhance the T4 prime business IP phone series. In this article, we describe some of the key features of these appealing new phones.

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Topics: SIP Phones, Yealink, Product Review, Unified Communications

Grandstream GWN7816P layer 3 managed network switches

Posted by Daniel Noworatzky on Jan 17, 2024 10:35:00 AM

Product Review

Networks are the lifeblood of modern businesses, and a network is only as effective as the equipment that implements it. Grandstream's GWN7861P network switches are excellent for creating an effective and easy-to-deploy network. This article reviews Grandstream’s 48-port layer 3 managed network switches.

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Topics: Grandstream, Network Security, Product Review, Switches, Unified Communications

Snom A330 headsets: your companion for office & remote work

Posted by Guest Blogger on Oct 18, 2023 10:42:00 AM

Article contributed by Snom Americas

Snom has established itself as a reliable brand in the communication solutions world, and its foray into headsets is no different. The A330M and A330D headsets combine the latest technology with ergonomic design, making them suitable for various applications. 

Whether you're at the office, working remotely, or providing customer service, these headsets offer the perfect blend of comfort, quality, and versatility.

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Topics: Mobility (including remote work), Headsets, Product Review, Unified Communications, Snom

Grandstream GWN7661: Superior Wi-Fi for homes, hotels, and everything in between

Posted by Daniel Noworatzky on Oct 11, 2023 10:42:00 AM

Grandstream just introduced its newest Wi-Fi 6 access point: the GWN7661. This compact, lightweight device with convenient wall-mounting options is an excellent addition to Grandstream's arsenal of wireless APs, and it will make a fine addition to any home or business, as well. In this article, we take an in-depth look into the benefits and value of this unique device.

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Topics: Wireless, Grandstream, Product Review, Wi-Fi

Yealink T54W IP phone: where versatility meets affordability

Posted by Daniel Noworatzky on Sep 13, 2023 10:36:00 AM

Yealink's T-Series IP phones are considered some of the best on the market, and the T54W IP phone is one of the most popular models in the series. This mid-level phone is ideal for professionals and managers with a moderate call load. It delivers a perfect mix of functions and features at an attractive price point.

This article highlights some of the most important features this model offers and various use cases. We also tell you about an attractive incentive program that will make this and other Yealink phones even easier to procure.

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Topics: SIP Phones, SIP, Yealink, DECT, Product Review, Unified Communications

Add a Comment:

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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