Yeastar’s PBXs have been evolving for many years now, and have consistently offered the most convenient, useful, and practical features for both end users and resellers alike. In this article, we take a closer look at some of the most innovative characteristics of Yeastar’s cloud business phone system, the Yeastar Cloud PBX. We explore the key features that make it so appealing, especially for resellers and installers, including centralized management, enhanced security, artificial intelligence capabilities, and white-label options.

Yeastar Day Virtual is Yeastar’s biggest virtual event of the year and took place on October 22 this year. This was the fourth consecutive year for this event and, based on the rich content and the level of participation, it was a great success!

In this article, we summarize its key highlights and provide a link to the session recording for those who may have missed the live stream.

One device, endless capabilities: Grandstream’s GCC6020 series brings together communications, security, VPN connectivity, and switching into a single, compact solution that seems almost unbelievable — until you see it in action.

This appliance combines an IP PBX, firewall, VPN router and network switch into one sleek platform. In this article, we examine the GCC6020 series and highlight its compelling characteristics for both small and mid-sized businesses. Read on to see how these devices make enterprise-grade performance easier and more affordable than ever.

Yeastar recently announced a P-Series firmware update, delivering all-new cutting-edge features for its flagship IP PBX series. This release marks the first step forward in AI-driven business communications, and includes an all-new call flow designer, text-to-speech capabilities, smart call summaries, voicemail transcription, and more.

This article explores the must-know information about this update for resellers and customers alike.

A device management system can vastly simplify complex telecom and communications installations. However, the ease and quality of installation and management offered by such systems are highly dependent on their design. The Grandstream Device Management System (GDMS) is a great choice for VoIP and IP telephony systems, offering robust provisioning and management capabilities with intelligent automation. It provides a streamlined solution that strikes the perfect balance between control and simplicity.

In this article, we showcase Grandstream’s GDMS and explore why it is essential for any network composed of Grandstream IP phones and IP PBXs.

The unified communications as a service (UCaaS) market is booming as its customer base expands at an unprecedented rate, thanks to growing service feature sets. If you’re a managed service provider (MSP) or internet telephony service provider (ITSP), teaming up with Yeastar is a smart move in this market climate, so you can take advantage of current trends, attract more business clients, and boost recurring revenue.

In this article, we examine Yeastar’s UCaaS offerings for a wide range of service providers and showcase the benefits of a partnership with the company in this area.

Managing dozens – or hundreds – of PBX deployments can be streamlined, efficient, and even effortless with the right tools. Yeastar Central Management (YCM) gives telecom resellers, IT service providers, and system integrators a smarter way to provision, monitor, and maintain customer installations from a single interface. It is ideal for large enterprises with a broad deployment of Yeastar products, as well as resellers and managed service providers seeking to streamline the administration of their customers’ communications installations.

In this article, we look at YCM in detail, showcasing some of its newest features that you may not have heard about yet!

In today’s interconnected world, it is more important than ever to ensure that business communications devices are compatible with unified communications and collaboration (UC&C) platforms. According to IDC research, about half of all enterprise buyers prefer to work with a single UCaaS (unified communications-as-a-service) platform combined with easily integrated solutions like videoconferencing, contact center solutions, and collaboration applications.

In this article, we examine some of the devices and platforms that integrate well with Microsoft Teams, the industry leader in the UC&C space with more than 300 million users. The fact that businesses subscribed to Microsoft 365 Business already have Teams as a free add-on has helped propel Teams to the top of the UC&C heap.

TeleDynamics carries a wide range of Teams-compatible devices and solutions from a number of manufacturers. Here, we focus on four of our featured partners that have made significant investments in ensuring easy integration and hassle-free compatibility: Yealink, Yeastar, Grandstream, and Ribbon Communications.

By Brian Van Meter, Grandstream

Based on our award-winning UCM Series of IP PBXs, SoftwareUCM is the newest addition to our line of PBX solutions. Being a software-based solution, it provides a scalable business communication and collaboration platform with comprehensive features and integrations that enable teams to be more productive. SoftwareUCM has the same features and functionality as all our UCM6300 series. In this blog post, we'll discuss some key features unique to SoftwareUCM and answer frequently asked questions about the software.

Even in today’s Digital Age, call centers remain a vital part of customer satisfaction and retention. With this in mind, Yeastar has invested a lot to incorporate the latest technology into its call center solutions.

In this article, we examine Yeastar’s outbound, inbound, and omnichannel messaging call center offerings and show how they optimize the customer experience and improve operational efficiency.