Grandstream’s latest GCC Series of unified communications (UC) and networking convergence solutions offers a range of devices that deliver services, network connectivity, and security features all within one compact and cost-effective unit.

In this article, we review these devices and the capabilities they offer small to medium-sized businesses.

Topics: IP PBX, Grandstream, Network Security, Network Design, Wi-Fi, Switches, Unified Communications, WAN Technology

The P-Series phone system is Yeastar’s flagship unified communications product, delivering state-of-the-art UC services to both on- and off-premises employees with the versatility of three installation modes.

It also integrates advanced contact center (CC) solutions right out of the box. The Yeastar P-Series helps businesses boost customer engagement while improving operational effectiveness within their workflows.

In this article, we showcase the deep CC integration in Yeastar's P-Series products and highlight the features that we found most impressive.

Topics: IP PBX, Business Telephone System, VoIP, Product Review, Yeastar, Unified Communications

Communication is key for many business sectors, and the hospitality sector is no exception. Hotels, resorts, and similar businesses can succeed or fail based on the quality and innovation of the communications systems they leverage.

Yeastar's hospitality solutions have repeatedly proven their excellence compared with its competitors. In this article, we highlight some of Yeastar's noteworthy products and features that are designed to complement the hospitality sector.

Topics: IP PBX, Business Telephone System, Gateway, Yeastar, Unified Communications

The Yeastar Central Management (YCM) system is a comprehensive tool designed for the unified management of Yeastar-based networks, offering streamlined configuration, monitoring, and management of devices and services.

It simplifies the complexities of managing an extensive telecommunications infrastructure by providing a centralized platform for overseeing all connected Yeastar devices and services, enhancing efficiency and reliability.

In this article, we explore some of the benefits and advantages of this platform for channel partners.

Topics: IP PBX, VoIP, Gateway, Yeastar, Unified Communications

Security is an indispensable element of business communications systems, and Yeastar's telephony security features meet the elevated standards established by industry leaders. 

In this article, we delve into various common attack vectors that now target telephony systems and showcase the significant security capabilities of Yeastar's P-Series IP PBX and P-Series Cloud Edition to deal with such issues.

Topics: IP PBX, VoIP, Network Security, Yeastar, UCaaS

Yeastar Day took place this year on October 25th and follows in the footsteps of last year's incredibly successful inaugural event. This annual event showcased the successes and advancements of Yeastar technology over the previous 12 months and shared the company's future plans.

In this article, we summarize the key highlights of the event, as well as provide a link to the session recordings for those who may have missed it live.

Topics: IP PBX, Events, Yeastar, Unified Communications, CPaaS

Case study

Case study provided by Yeastar

The Darby School District comprises a vibrant community of preschool to 12th-grade students. Employing over 60 employees and serving hundreds of students, the district has consistently maintained an excellent standing in supporting its students and their families over the years.

Topics: IP PBX, Business Telephone System, Yeastar

The Yeastar P-Series PBX systems are excellent communications tools. Microsoft Teams is also a great collaboration tool. Put the two together, and the result is greater than the sum of its parts. That’s exactly what Yeastar has done by enabling you to integrate P-Series enterprise-grade calling capabilities with Teams for internal and external communications without the need to switch between platforms.

In this article, we more fully explore this capability, the benefits it delivers, and how to enable it.

Topics: IP PBX, Business Telephone System, Software Integration, Yeastar, Microsoft

Enterprise-grade call center capabilities are important for small and medium-sized businesses, which must project corporate-level professionalism to their callers just as much as large firms. For this reason, Yeastar has incorporated a rich set of call center functionalities within its best-selling P-Series IP PBXs. Keep reading to learn more about these capabilities and how they can help any business reach new customer service heights.

Topics: IP PBX, Productivity, Cloud, Yeastar, Unified Communications

Product line review

Telephones deployed within the hospitality sector must have particular characteristics. They must be easy to use and rich with features particular to hotels, motels, inns, and similar establishments. Grandstream has recently released the GHP series of IP phones that offer a range of options and features specifically suited to this sector.

In this article, we examine this series of phones and showcase their most significant features and use cases.

Topics: SIP Phones, IP PBX, SIP, Grandstream, Product Review, Wi-Fi