Article contributed by Yeastar

UCaaS stands for unified communications as a service. Unified communications offered as part of the “as a service” model is quickly becoming the go-to solution for businesses with complex communications needs. So, is UCaaS truly deserving of the accolades it is receiving? What can UCaaS solutions offer your business? Keep reading as we take a deep dive into details about the service UCaaS can provide to you.

Topics: VoIP, Trends, Productivity, Cloud, Yeastar, collaboration

The COVID-19 pandemic has irreversibly affected remote working and teleworking trends. Yealink has responded to the needs of this paradigm shift with a wide range of work-from-home solutions for dispersed professionals.

In addition to its collaboration equipment, Yealink has launched a new program for companies that have a Microsoft Teams license with 100 or more seats, whereby they can get 50% off the MSRP on eligible products (expires June 30, 2021). Even if you don’t have customers that are eligible to participate in the discount offer, read on to learn about Yealink’s wide range of work-from-home solutions.

Topics: VoIP, Total Voice Solution, Yealink, Trends, Mobility, Headsets, Video Conferencing, conferencing, Productivity, Unified Communications

Product Review

Over the years, Yealink has repeatedly redefined business communications and collaboration, introducing new and innovative solutions. Yealink has done this once again with the introduction of the UC Workstation, a truly revolutionary step in improving workspace and employee productivity.

Here we examine some of the most intriguing features of this new product that will help to get your business to the next level of productivity.

Topics: Wireless, VoIP, Total Voice Solution, Yealink, Cordless, DECT, Headsets, Productivity, Product Review, Unified Communications

The integration of VoIP systems with business productivity applications can help you reach the next level of efficiency, synergy and collaboration.

One of the most profound changes that businesses have experienced over the past year is the increased need for effectively managing remote teams.

Topics: VoIP, Yealink, Software Integration, Trends, Mobility, Productivity, Skype, Yeastar, Unified Communications

Given the increasing mobility of the global work force, enabling users to interact with your VoIP endpoints via a web or mobile app interface will arguably be one of the most significant integrations that will be leveraged for business telephony systems in 2021. In this article, we examine how and why to integrate your VoIP system with WebRTC.

Topics: VoIP, Grandstream, Software Integration, Trends, Mobility, Productivity, Cloud, Yeastar

The benefits that voice over IP (VoIP) provides for the communications needs of all types of organizations are almost endless, including mobility, flexibility, economy, and interoperability. One advantage that is key to the future of the technology is its ability to be easily integrated with many different software platforms using what are known as application programming interfaces (APIs).

In this article, we examine why VoIP integrations are so important and what they mean for communications, both today and in the future.

Topics: VoIP, Yealink, Software Integration, Trends, Productivity, Unified Communications

There’s a lot more to music on hold (MoH) than you may think. Using it to your fullest advantage can go a long way towards improving your customer’s experience with your company. In this article we take a look at how MoH works and offer some tips on how you can maximize its benefit for your business.

Topics: Customer Service, VoIP, Total Voice Solution, Software Integration, Business Strategy, Unified Communications

Now that working from home and dispersed workforces have become the new norm, connecting employees’ or company-issued smartphones to the enterprise IP PBX offers several advantages, including the ability to reach employees via their direct inward dial (DID) landline numbers, even though they are physically off-premise.

The technology that enables this is called VoIP over cellular data networks. In this article we detail how to enable it, the advantages of doing so and some potential issues to watch out for.

Topics: OTT VOIP, IP PBX, Business Telephone System, VoIP, Mobility, mobile, Wi-Fi, Unified Communications

When researching options for upgrading your telephony network or installing one from scratch, you may have come across FreeSWITCH. This is a freely available open-source application server for real-time voice communications of various types, including voice over IP (VoIP). In this article we examine FreeSWITCH to help you determine if it is right for you, and how it compares with Asterisk.

Topics: IP PBX, Business Telephone System, VoIP, Unified Communications, codecs

If you have been involved with telephony within the last decade, you will have heard of Asterisk as an open-source alternative to proprietary traditional and IP PBXs. If you’re considering Asterisk as a solution for your business, this article may be useful, as it will clarify what Asterisk is, how it can be implemented, and what kind of support you will need to ensure its viability as a solution.

Topics: IP PBX, VoIP, Unified Communications, codecs