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TeleDynamics Think Tank

Tips for overcoming enterprise UC network edge security challenges

Posted by Daniel Noworatzky on Feb 14, 2024 10:35:00 AM

The network edge is the portion of an enterprise network that interfaces with the public internet via an internet service provider (ISP). Various security measures are typically applied at this network location to protect internal network infrastructure and assets from potential external malicious attacks. 

These measures may introduce challenges to the mobile workforce, especially when the unified communications (UC) and VoIP services those individuals leverage exist within the physical enterprise network.

This article examines some of the most common network edge issues that may present challenges to a mobile workforce and some strategies to alleviate them.

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Topics: Network Security, Network Design, Cloud, Unified Communications

UCaaS scams exposed: how to avoid being a powerless victim

Posted by Daniel Noworatzky on Jan 24, 2024 10:13:00 AM

Unified communications-as-a-service (UCaaS) platforms deliver unprecedented telecom capabilities to modern businesses using cloud-based infrastructure. However, while UCaaS offers a multitude of benefits—such as improved efficiency, scalability, versatility, and reduced costs—it has also become a target for scams and fraud.

Awareness is the first and most crucial step in protecting your business. In this article, we highlight some of the most common attack vectors that these cons attempt to leverage, and we detail how you can secure and protect your network and your workforce from them.

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Topics: Software Integration, Network Security, UCaaS

Grandstream GWN7816P layer 3 managed network switches

Posted by Daniel Noworatzky on Jan 17, 2024 10:35:00 AM

Product Review

Networks are the lifeblood of modern businesses, and a network is only as effective as the equipment that implements it. Grandstream's GWN7861P network switches are excellent for creating an effective and easy-to-deploy network. This article reviews Grandstream’s 48-port layer 3 managed network switches.

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Topics: Grandstream, Network Security, Product Review, Switches, Unified Communications

Practical applications of AI in unified communications

Posted by Daniel Noworatzky on Jan 3, 2024 9:54:00 AM

Unified communications (UC) systems and services increasingly integrate into other network applications, enhancing their overall value and importance. This advancement of UC services impacts the level of complexity involved in their coordination, configuration, integration and operation.

Artificial intelligence (AI) in unified communications is exceptionally well suited to simplify this complexity by implementing smart processes and algorithms to manage these inherent intricacies.

In this article, we explore some of the practical applications of AI within UC, examining functionalities that some have already implemented and some capabilities that we expect in the near and not-so-near future.

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Topics: VoIP, Trends, Network Security, Troubleshooting, Unified Communications, Collaboration, AI

How to create site-to-site VPNs with Grandstream GWN routers

Posted by Guest Blogger on Nov 8, 2023 10:47:00 AM

By Brian Van Meter at Grandstream

Two of the key use cases for a VPN are to connect multiple sites together, such as an enterprise's satellite offices to its central headquarters, and to provide remote workers to a central network so they may access an organization's network resources.

VPNs are widely used throughout business, education, local government, and other deployment verticals that require dispersed locations to be connected together. Within this blog post, we'll be discussing the types of VPNs that you can create with Grandstream's GWN series of routers, and how you can use them to connect workers into one centralized network.

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Topics: Grandstream, Network Security, Routers

Yealink's unwavering focus on security

Posted by Daniel Noworatzky on Aug 30, 2023 12:54:23 PM

As a world-class unified communications equipment and service provider, Yealink takes security seriously. It has made substantial efforts to guarantee that the products and applications it provides its customers comply with some of the most rigorous security standards in the industry.

Yealink has developed enduring relationships with the world's leading component providers in its ongoing effort to maintain high-security levels. This ensures that all its products and applications deliver the utmost in security, reliability, robustness, and usability.

This article looks at Yealink's steps to maintain these relationships, underscoring the company's unwavering commitment to security and compliance.

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Topics: Yealink, Network Security, Videoconferencing, Communication

Clarification of Yealink security and privacy standards

Posted by TeleDynamics on May 20, 2023 10:30:00 AM

Yealink, a leading global provider of unified communications and collaboration solutions, has recently faced some scrutiny due to alleged security concerns about its products and services. 

These claims suggest that Yealink products are vulnerable to attacks and may be used by third parties to achieve unauthorized surveillance. As a responsible and thorough investigator of the products we deliver, it is our duty to assess the veracity of these accusations and provide a balanced perspective on the matter.

In this article, we examine the evidence at hand and explore the rigorous security measures implemented by Yealink to ensure the safety and privacy of its users. We hope this helps you understand the issue and make informed decisions about Yealink's products with renewed confidence.

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Topics: Yealink, Network Security, News

Zero trust security model: a paradigm shift in network security

Posted by Daniel Noworatzky on Apr 26, 2023 10:49:00 AM

Networks continuously change, and new approaches to security are constantly emerging. One particularly noteworthy approach to network security that has been increasing in adoption over the past couple of years is the zero trust security model.

In this article, we examine what zero trust is, how companies could deploy it over the next few years, and its impact on unified communications applications such as voice, video and collaboration.

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Topics: Network Security, Network Design, Cloud, Unified Communications

Voice network security and troubleshooting

Posted by Daniel Noworatzky on Dec 7, 2022 10:55:00 AM

Dealing with voice network security and troubleshooting is an ongoing battle. As new features, capabilities and telecom products emerge, so do potential vulnerabilities and malicious users who may attempt to exploit them. Network and voice administrators must remain vigilant in ensuring security, privacy and confidentiality, which includes staying current with the latest in network troubleshooting and problem resolution.

This article is a review of the important security matters we’ve discussed over the past year, especially when it comes to network security and troubleshooting issues related to telecommunications services.

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Topics: VoIP, SIP, Network Security, Troubleshooting

Grandstream’s GDS3712 IP video intercom system

Posted by Daniel Noworatzky on Nov 16, 2022 10:52:00 AM

Product Review

A key telecommunications trend today involves integrating multiple communications systems that were traditionally implemented separately. IP telephony, video and collaboration, and now security, access and facility management, are all converging into unified communications systems.

Grandstream has recognized and helped further this trend through innovative devices such as the GDS3712 IP video intercom system. In this article, we dig deeper into the capabilities of this device and how its use can simplify and enhance security and facility management.

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Topics: SIP Phones, VoIP, SIP, Grandstream, Network Security, Unified Communications, Collaboration

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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