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TeleDynamics Think Tank

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Recent Posts

7 ways Snom delivers an exceptional customer experience

Posted by Guest Blogger on Jul 10, 2024 10:20:00 AM

Article contributed by Snom Americas

In the competitive world of telecommunications, finding a partner that not only delivers top-notch products but also exceptional customer service can be a game-changer for businesses.Snom Americas, a leading provider of desk phones, DECT phones, and conference phones, stands out prominently in this regard. Here's why Snom Americas shines when it comes to customer experience.

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Topics: Customer Service, Unified Communications, Snom

How to use the Grandstream GWN.Cloud and GWN Manager

Posted by Guest Blogger on May 1, 2024 10:42:00 AM

By Brian Van Meter at Grandstream

Grandstream's portfolio of networking devices has grown rapidly over the past few years. This trend will only continue with our introduction of more switches, routers, and Wi-Fi access points.

While our Wi-Fi access points have built-in controllers that can be used to manage a deployment of APs, a more robust platform solution for configuration, management, and troubleshooting of network infrastructure is often a better choice.

Grandstream's GWN.Cloud and Grandstream Manager are just this. GWN.Cloud and GWN Manager are free, enterprise-grade management platforms for Grandstream access points, routers, and switches. Thanks to streamlined monitoring and maintenance, managing a network or several networks across multiple locations has never been easier.

Within this blog post, we'll be providing an introduction to GWN.Cloud and GWN Manager and how to use them. By reading it, you'll learn about:

  1. The features and capabilities of the GWN management platforms
  2. How to add and configure devices with GWN.Cloud and GWN Manager
  3. The steps to configure your network settings and options
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Topics: Grandstream, Network Security, Network Design, Wi-Fi

How to create site-to-site VPNs with Grandstream GWN routers

Posted by Guest Blogger on Nov 8, 2023 10:47:00 AM

By Brian Van Meter at Grandstream

Two of the key use cases for a VPN are to connect multiple sites together, such as an enterprise's satellite offices to its central headquarters, and to provide remote workers to a central network so they may access an organization's network resources.

VPNs are widely used throughout business, education, local government, and other deployment verticals that require dispersed locations to be connected together. Within this blog post, we'll be discussing the types of VPNs that you can create with Grandstream's GWN series of routers, and how you can use them to connect workers into one centralized network.

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Topics: Grandstream, Network Security, Routers

Snom A330 headsets: your companion for office & remote work

Posted by Guest Blogger on Oct 18, 2023 10:42:00 AM

Article contributed by Snom Americas

Snom has established itself as a reliable brand in the communication solutions world, and its foray into headsets is no different. The A330M and A330D headsets combine the latest technology with ergonomic design, making them suitable for various applications. 

Whether you're at the office, working remotely, or providing customer service, these headsets offer the perfect blend of comfort, quality, and versatility.

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Topics: Mobility (including remote work), Headsets, Product Review, Unified Communications, Snom

The remarkable key system functionality of Snom’s M500 DECT base station

Posted by Guest Blogger on Sep 6, 2023 11:15:00 AM

Article contributed by Snom Americas

In today's fast-paced and interconnected business landscape, effective communication is paramount. Whether you're a small business striving for seamless coordination among team members or a large enterprise looking to optimize your communication infrastructure, the Snom M500 Series of DECT devices offers a ground-breaking solution designed with your specific needs in mind. This innovative system doesn't just enhance communication – it transforms it.

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Topics: Business Telephone System, DECT, Product Review, Snom

Grandstream's reliable, secure Wi-Fi solution for Tripalink

Posted by Guest Blogger on Aug 16, 2023 10:30:00 AM

Case study

By Grandstream Networks

Tripalink is a co-living company based in Los Angeles, California, USA. Founded in 2016, they manage and develop properties throughout the United States to provide co-living options for students and young professionals seeking a modern, affordable, and sustainable rental property.

TripaLink's mission is to become the first choice for renters looking for contemporary living. They have apartments not only in LA but in Pittsburg, Seattle, Philadelphia, Irvine, Tucson, and Tacoma. Having a reliable source of Wi-Fi to offer residents is a crucial part of their offering to students and guests.

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Topics: Grandstream, Wi-Fi, Case Study

How to create VLANs with Grandstream GWN7800 series switches

Posted by Guest Blogger on Jul 5, 2023 10:30:00 AM

By Brian Van Meter at Grandstream

As technology continues to advance, networks within offices, hotels, education spaces and other verticals have grown more complex. Phones, computers, IoT devices, smart technology and more can all be simultaneously running across a deployment’s Local Area Network (LAN). This can lead to issues with security, network organization, and scalability.

As a result of these roadblocks, Virtual Local Area Networks (VLANs) have become an increasingly popular feature that can help partition physical networks into virtually manageable ones. Within this blog post, we’ll give you an introduction to building VLANs with Grandstream’s GWN layer 2+ switches.

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Topics: Business Telephone System, Grandstream, Switches, VLAN

How to create a captive portal for the Grandstream GWN series

Posted by Guest Blogger on May 25, 2022 10:46:00 AM

By Brian Van Meter at Grandstream

A captive portal has a variety of benefits when deployed into a Wi-Fi network. Being able to keep control of who can access the network, provide lead generation for commercial Wi-Fi environments, or ensure the user accepts terms and conditions are all advantages of a captive portal. Setting up a Grandstream GWN captive portal is an easy process, and the variety of features available means that you can create a captive portal that is ideal for your deployment. Within this blog post, we’ll provide a step-by-step guide to creating a captive portal for the Grandstream GWN series of Wi-Fi access points.

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Topics: Grandstream, Wi-Fi

Grandstream hospitality solutions

Posted by Guest Blogger on Apr 20, 2022 10:44:00 AM

By Kim Gunn, marketing communications specialist at Grandstream

Hotels rely heavily upon their communications between reservations, front desk, housekeeping, maintenance, management, and hotel guests. Connecting these users and meeting their unique communication needs is easier than ever with Grandstream. Whether you want to continue using existing technology or upgrade to a solution that you can rely on, Grandstream can help wherever it’s needed. See which devices work best for each department below and read how hotels can implement Grandstream solutions to improve their operations.

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Topics: SIP Phones, Business Telephone System, Grandstream, Wi-Fi, Unified Communications

How to unleash the power of the hybrid workplace

Posted by Guest Blogger on Apr 13, 2022 10:55:00 AM

By: Konftel

Embracing the new hybrid work culture can be a tricky challenge to find the right balance and ensure a successful transition. Here we reveal the latest tips and advice, together with insights about how successful companies are unleashing the power of flexible working to generate cost savings, revenue gains and increased productivity.

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Topics: Mobility (including remote work), Videoconferencing, Conferencing, Productivity, Konftel, Collaboration

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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