If you’ve ever left a meeting wondering what the key takeaways were, spent hours writing follow-up notes, or juggled too many communications tools that don’t quite talk to each other, help is here. Unified communications (UC) platforms are getting a major intelligence boost, and it’s transforming the way teams collaborate.
TeleDynamics Think Tank
Smarter collaboration: how AI is transforming UC
Topics: Trends, Productivity, Unified Communications, AI, UCaaS
SMBs gain all-in-one UC advantage with Grandstream GCC6020 series
One device, endless capabilities: Grandstream’s GCC6020 series brings together communications, security, VPN connectivity, and switching into a single, compact solution that seems almost unbelievable — until you see it in action.
This appliance combines an IP PBX, firewall, VPN router and network switch into one sleek platform. In this article, we examine the GCC6020 series and highlight its compelling characteristics for both small and mid-sized businesses. Read on to see how these devices make enterprise-grade performance easier and more affordable than ever.
Topics: IP PBX, QoS, Total Voice Solution, Grandstream, Network Security, Product Review, Switches, Unified Communications, Firewall
How to prepare your network for the demands of AI
Most networks weren’t built for AI. The question is: will yours keep pace with the surge in bandwidth, compute, and security demands, or fall behind? AI workloads push infrastructure further than traditional data center design ever anticipated, and the organizations that adapt fastest will gain a competitive edge.
In this article, we explore the key network considerations every business must address to prepare for an AI-driven future.
Topics: Trends, Network Design, Cloud, Unified Communications, AI, Power Management, Network Infrastructure
Beyond the cloud: how edge and fog computing power modern communications
When you place a VoIP call or join a video meeting, the experience feels seamless—your voice and video just work. Behind the scenes, however, an invisible framework of computing models is orchestrating that experience, ensuring low latency, high reliability, and scalable performance.
Three of the most important concepts driving this evolution are cloud, edge, and fog computing. Each represents a distinct way of deploying compute power, and understanding their differences is key to building resilient VoIP and UC systems.
In this article, we demystify these models, explain how they shape the future of communications technologies, and show you where each one fits best in real-world deployments.
Topics: VoIP, Trends, Network Design, Unified Communications, WAN Technology, Network Infrastructure
YMCS vs. YDMP: tools for simplifying Yealink device management
As the deployment of business unified communications (UC) and VoIP systems continues to grow, the need for a more comprehensive management approach is evident. Administration, troubleshooting, and provisioning such systems are becoming increasingly complex, and a holistic management approach is vital.
Yealink provides two complete solutions for streamlining device management, each with its own focus and utility. In this article, we examine both solutions and describe the benefits they offer businesses of all types and sizes that leverage Yealink VoIP and UC systems.
Topics: Yealink, DECT, Productivity, Cloud, Unified Communications, UCaaS
GDMS is still the smartest way to manage your Grandstream devices
A device management system can vastly simplify complex telecom and communications installations. However, the ease and quality of installation and management offered by such systems are highly dependent on their design. The Grandstream Device Management System (GDMS) is a great choice for VoIP and IP telephony systems, offering robust provisioning and management capabilities with intelligent automation. It provides a streamlined solution that strikes the perfect balance between control and simplicity.
In this article, we showcase Grandstream’s GDMS and explore why it is essential for any network composed of Grandstream IP phones and IP PBXs.
Topics: IP PBX, Business Telephone System, Total Voice Solution, Grandstream, Productivity, Unified Communications
When you make a VoIP call or join a UC meeting, you click the “call” or “join” button, and everything just works! You seamlessly communicate with your remote employees, partners, and customers. It seems like magic, but behind the scenes, a vital technology is making all this possible: the Border Gateway Protocol (BGP).
BGP is the de facto routing protocol that governs and enables data to traverse the worldwide web. For VoIP and UC professionals, understanding BGP matters because it directly affects how voice, video, and messaging traffic reaches its destination. This is true for all communications taking place over the internet, such as that between users, SIP trunk providers, or cloud-based UC and VoIP platforms.
In this article, we look behind the scenes to see what BGP is, how it directs traffic across multiple networks and ISPs worldwide, and how its operation directly affects reliability and service availability for real-time applications.
Topics: VoIP, Unified Communications, Protocols & codecs
Scale your SIP trunking business with Yeastar UCaaS solutions
The unified communications as a service (UCaaS) market is booming as its customer base expands at an unprecedented rate, thanks to growing service feature sets. If you’re a managed service provider (MSP) or internet telephony service provider (ITSP), teaming up with Yeastar is a smart move in this market climate, so you can take advantage of current trends, attract more business clients, and boost recurring revenue.
In this article, we examine Yeastar’s UCaaS offerings for a wide range of service providers and showcase the benefits of a partnership with the company in this area.
Topics: IP PBX, Business Telephone System, Yeastar, Unified Communications, UCaaS
Unlock scalable VoIP and UC deployments with VXLAN technology
Modern enterprise networks are becoming increasingly complex, posing significant challenges in terms of scalability and segmentation. This is seen especially within traditional layer 2 architectures. To address these limitations, technologies like Virtual eXtensible LAN (VXLAN) have emerged, offering a scalable and flexible solution to extend layer 2 networks over layer 3 infrastructure.
As VoIP and UC technologies continue to leverage virtualized and cloud infrastructures, understanding technologies like VXLAN becomes essential for those deploying such applications. In this article, we examine what VXLAN is and how it can help enable modern VoIP and UC deployments.
Topics: Network Design, Unified Communications, VLAN, Network Infrastructure
Yealink showcased AI-driven innovations at InfoComm 2025
Yealink, a global leader in Unified Communications and Collaboration (UC&C), participated in InfoComm 2025, held from June 11 to June 13 in Orlando, Florida. Under the theme “Innovate Workspaces with AI,” Yealink unveiled a range of next-generation intelligent solutions at its booth, demonstrating how artificial intelligence is transforming collaboration in professional environments.
In this article, we review the key innovations that Yealink presented at InfoComm this year, which are coming soon to TeleDynamics!
Topics: Yealink, Videoconferencing, Android, Events, Unified Communications, Microsoft, AI
Welcome to our Think Tank
In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.
If you would like elaboration on a specific topic, please let us know in the comments section.
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