In today’s interconnected world, it is more important than ever to ensure that business communications devices are compatible with unified communications and collaboration (UC&C) platforms. According to IDC research, about half of all enterprise buyers prefer to work with a single UCaaS (unified communications-as-a-service) platform combined with easily integrated solutions like videoconferencing, contact center solutions, and collaboration applications.

In this article, we examine some of the devices and platforms that integrate well with Microsoft Teams, the industry leader in the UC&C space with more than 300 million users. The fact that businesses subscribed to Microsoft 365 Business already have Teams as a free add-on has helped propel Teams to the top of the UC&C heap.

TeleDynamics carries a wide range of Teams-compatible devices and solutions from a number of manufacturers. Here, we focus on four of our featured partners that have made significant investments in ensuring easy integration and hassle-free compatibility: Yealink, Yeastar, Grandstream, and Ribbon Communications.

Have you ever wondered how an IP camera captures video, converts it to a digital format, and sends it on its way? Understanding how IP cameras work is important for understanding datasheet specifications and IP camera capabilities, so you can choose the best devices for your customers' needs. Knowing at least the basics of how this technology works can help you better choose the appropriate hardware based on the application requirements.

In this article, we examine the processes involved in video capture on IP cameras and the various associated technologies used for this purpose.

Even in today’s Digital Age, call centers remain a vital part of customer satisfaction and retention. With this in mind, Yeastar has invested a lot to incorporate the latest technology into its call center solutions.

In this article, we examine Yeastar’s outbound, inbound, and omnichannel messaging call center offerings and show how they optimize the customer experience and improve operational efficiency.

CyberData has become a leading SIP-enabled VoIP device provider for facility-wide communication, paging, and notification systems. Now, CyberData's portfolio is even better with the introduction of its notification and management platform called Terminus Cloud Control^TM.

This cloud-based controller service is designed to simplify emergency and non-emergency notifications, as well as the management, configuration, and monitoring of CyberData's SIP-based devices. In this article, we review this service, show how it works, and highlight its significant features and capabilities.

Yeastar continues to wow the industry with highly versatile solutions for a wide variety of sectors. Yeastar’s hotel management solution is an impressive offering that caters to the unique needs of the hospitality industry.

In this article, we explore Yeastar’s hotel management solutions in detail, focusing on PMS integration, hotel phone systems, VoIP gateway options, and the newly released hotel management module.

If you work within a building of even a modest size, chances are that it has a structured cabling system. Structured cabling is not something most people hear about often, but it is vital for the operation of any building network.

In this article, we go over the fundamentals of structured cabling systems. We discuss techniques used to equip a building with networking connectivity throughout, and we also explain the implications of using copper, fiber optics, or both.

Over the past 20 years, Grandstream has made a name for itself by providing specially designed IP telephony solutions for small and medium-sized businesses. The company has since expanded its portfolio, adding a comprehensive suite of networking products and solutions.

In this article, we showcase Grandstream's telecom and networking portfolio and how it offers a comprehensive network solution for virtually any SMB.

Routing is a vital part of network operations, and employing it correctly is of utmost importance for any enterprise network.

In the context of networking, routing is the process by which data packets are directed to their final destination as they travel from node to node.  There are many aspects of routing design that can affect general network traffic patterns and particular network services. UC and VoIP services can be adversely affected if routing design does not take into account their special characteristics.

This article examines various aspects of routing implementation to see how it can potentially affect real-time services. We also look at what specific design aspects you should consider to ensure the proper operation of such services.

When looking at telecom equipment or reviewing datasheets, you likely have noticed some cryptic symbols or acronyms followed by words like “certification” or “compliant.” But what do they actually mean?

Most people skim over these designations, preferring to focus only on the seemingly more important technical information. However, the truth is that these specifications are just as important as performance specs, protocol support, and device capabilities.

In this article, we look deeper at these certifications, what each one means, the organizations that define them, and why they are important aspects to consider when choosing telecom equipment.

Yealink’s versatile all-in-one collaboration endpoints are designed to meet the diverse needs of modern workspaces. From shared areas to dedicated conference rooms, Yealink’s solutions adapt to many environments, delivering high-quality communication experiences.

In this article, we explore the range of Yealink's Android-based offerings and examine how to match each solution effectively to different collaboration scenarios, ensuring the best fit for any setting.