5G data connectivity marks a revolutionary shift in telecommunications with profound implications for deploying and using unified communications (UC) systems. This is especially true for employees working in the field services sector.

In this article, we examine the challenges faced by these field services professionals and the advantages and capabilities that 5G data connectivity delivers. We also examine how 5G, combined with UC, offers an unprecedented level of communications and remote interaction for workers in these areas.

Yealink's longstanding collaboration with Microsoft is well known in the telecom industry and stands as a testament to how two giants in their fields can work together to create products and services that are greater than the sum of their parts. 

Yealink's Teams-certified IP phone portfolio offers deep integration with Microsoft Teams and creates a converged communications ecosystem for organizations of all sizes.

This article explores this innovative portfolio, which includes a wide range of devices suitable for virtually all types of businesses.

The Yeastar Central Management (YCM) system is a comprehensive tool designed for the unified management of Yeastar-based networks, offering streamlined configuration, monitoring, and management of devices and services.

It simplifies the complexities of managing an extensive telecommunications infrastructure by providing a centralized platform for overseeing all connected Yeastar devices and services, enhancing efficiency and reliability.

In this article, we explore some of the benefits and advantages of this platform for channel partners.

For many people, the comfort and familiarity of the traditional desktop telephone are non-negotiable. There is something reassuring about holding a handset to your ear, speaking into the mouthpiece, and sometimes even fumbling playfully with the coiled cord.

Even so, current trends seem to indicate that the days of these traditional desk phones — even highly advanced voice over IP (VoIP) phones—are numbered. 

In this article, we examine the rise of softphones and the decline of hardphones. We also explore the reasons for this trend and try to predict what you can expect in the coming years.

The network edge is the portion of an enterprise network that interfaces with the public internet via an internet service provider (ISP). Various security measures are typically applied at this network location to protect internal network infrastructure and assets from potential external malicious attacks. 

These measures may introduce challenges to the mobile workforce, especially when the unified communications (UC) and VoIP services those individuals leverage exist within the physical enterprise network.

This article examines some of the most common network edge issues that may present challenges to a mobile workforce and some strategies to alleviate them.

Yealink, known for its distinctive style, recently expanded its impressive IP phone portfolio by introducing two new desk phone models, the T44U and T44W IP desk phones.

These additions bridge the gaps within Yealink’s existing range by offering fresh features and improved capabilities to enhance the T4 prime business IP phone series. In this article, we describe some of the key features of these appealing new phones.

Unified communications (UC) solutions have become indispensable for modern organizations, including K-12 schools. Yeastar's UC solutions provide services and essential flexibility to address primary and secondary educational institutions' unique challenges and specific needs.

This article delves into the need for unified communications in schools and the diverse advantages that Yeastar's systems bring to the education sector.

Product Review

Networks are the lifeblood of modern businesses, and a network is only as effective as the equipment that implements it. Grandstream's GWN7861P network switches are excellent for creating an effective and easy-to-deploy network. This article reviews Grandstream’s 48-port layer 3 managed network switches.

Artificial intelligence is changing the landscape of various technologies, and we've examined its role in various voice, collaboration, and unified communications-related scenarios. 

This article focuses on how AI is involved specifically in videoconferencing (VC) and unified communications-as-a-service (UCaaS) systems. We look at functions that are both already available today and those that are expected to be available in the near and not-so-near future.

Unified communications (UC) systems and services increasingly integrate into other network applications, enhancing their overall value and importance. This advancement of UC services impacts the level of complexity involved in their coordination, configuration, integration and operation.

Artificial intelligence (AI) in unified communications is exceptionally well suited to simplify this complexity by implementing smart processes and algorithms to manage these inherent intricacies.

In this article, we explore some of the practical applications of AI within UC, examining functionalities that some have already implemented and some capabilities that we expect in the near and not-so-near future.