When it comes to cordless telephony in the workplace, DECT is often the first technology that comes to mind. But did you know you can also carry voice over Wi-Fi networks? 

Yealink's AX83H and AX86R Wi-Fi phones make a compelling case for this approach. Both deliver enterprise-grade voice capabilities and seamless mobility over Wi-Fi.

In this article, we explore how Wi-Fi compares with DECT and Bluetooth for cordless telephony, then take a closer look at the AX83H and AX86R, comparing their features, capabilities, and ideal use cases to help you determine which is the better fit for your customers.

Green unified communications is about more than reducing the environmental impact of large data centers. Enterprise UC and VoIP systems also consume energy around the clock, creating opportunities for organizations to reduce both their carbon footprints and operating costs.

From always-on IP phones and PoE switches to UC servers, IP PBXs, and conferencing systems, enterprise communications infrastructure can represent a significant source of energy consumption. Fortunately, improving energy efficiency doesn't necessarily require major infrastructure investments. Smarter power management, optimized configurations, and more efficient equipment can deliver meaningful savings, particularly in large deployments.

In this article, we explore practical ways to make UC and VoIP systems greener and more cost-efficient, from individual endpoints to on-premises infrastructure and cloud-based communications services.

Not every business needs a tri-band access point to take advantage of Wi-Fi 7. For organizations looking to improve wireless capacity and performance without investing in 6 GHz infrastructure, Grandstream's GWN7673 offers a compelling alternative. This enterprise-grade, dual-band access point delivers many of Wi-Fi 7's benefits while focusing on the 2.4 and 5 GHz bands that most businesses already rely on.

In this article, we examine the GWN7673's most noteworthy features, how it fits into Grandstream's expanding Wi-Fi 7 portfolio, and the deployment scenarios for which it is best suited.

Wireless headsets have become standard equipment for many business users. But businesses don't need to over-invest to get professional-grade wireless performance and versatility.

Combining DECT and Bluetooth connectivity is one of the Yealink WH64's strongest selling points, bringing a level of wireless flexibility typically associated with higher-end business headsets to a more affordable price point.

The WH64 hits the sweet spot between features and affordability, delivering the wireless freedom, versatility, and call quality that business users need without premium-headset pricing. In this article, we review its features, configurations, and capabilities, and examine what makes it such a popular choice for business communications.

In this article, we review the WH64’s features, configurations, and capabilities, and examine what makes it a top seller.

For many businesses and their customers, the most familiar application of AI in communications systems has been the standalone chatbot. Yeastar has significantly exceeded that standard by incorporating AI directly into its P-Series ecosystem, working with actual calls, voicemails, call routing, and business workflows.

In this article, we showcase some of Yeastar’s most innovative AI integrations in two particular areas: AI that assists employees and agents, and AI that interacts directly with customers. As you will see, these aren’t just AI features for AI’s sake. Their purpose is to reduce repetitive work and make communication more effective.

Unified communications (UC) has come a long way from the days of traditional PBXs, voice trunks, and analog phones. Since communications technology has changed so dramatically over the years, shouldn’t the way we sell these solutions evolve as well?

Many resellers still approach UC as if they are selling boxes, devices, and standalone services, but today, UC is much more than that. It is a communications solution that becomes part of an organization’s workflow, business processes, customer experience, and overall operating model.

In this article, we explore seven mistakes that resellers make when selling UC solutions, along with practical ways to avoid them. Although this is a list of “mistakes,” it really outlines best practices for selling UC solutions. The overarching principle is that the most successful resellers are not just moving boxes or quoting licenses. They are trusted advisors who help customers understand what they actually need.

Grandstream’s GSC3560 and GSC3565 smart outdoor intercoms go beyond traditional door-entry applications. Designed to integrate with VoIP, paging, alarms, sensors, locks, and other facility infrastructure, they can serve as outdoor communication endpoints within a broader security and facility management system.

In this article, we take a closer look at the two models, examine what sets them apart from more conventional door phones, and explore the applications they can support.

For employees with hearing loss, phone calls can be one of the hardest parts of the workday. And with approximately 1 in 6 working-age adults experiencing some degree of hearing loss, the need may be more widespread than many employers realize.

Bridge was created to make workplace communication fully accessible for people with hearing loss. The compact hardware device connects to VoIP phones and computer softphones to deliver real-time captions for every call, helping employees participate on equal footing without changing how the rest of the team works.

But accessibility is only part of the story. In practice, Bridge is seeing the benefits extend further than expected. Captions can improve comprehension and retention even for people without hearing loss, and they can make it easier for employees to follow fast-moving conversations in a non-native language.

In other words, the Bridge captioning device can be a valuable accessibility tool while also bringing broader productivity and inclusion benefits to the workplace.

In this article, we take a closer look at this clever device and why it’s worth considering for virtually any unified communications or business telephony deployment, regardless of whether hearing accessibility is the primary need.

What if a single desktop device could serve as your monitor, collaboration endpoint, camera, microphone, speakers, USB hub, and charging station? The Yealink DeskVision A24 brings all of these functions together in one streamlined solution designed for the modern workplace.

In this article, we take a closer look at its design, operation, collaboration features, and the use cases it is best suited for. 

Voice and video communications carry some of an organization’s most sensitive conversations, but the systems that support them are often treated as ordinary network traffic, creating security gaps that attackers may be able to exploit.

Behind the scenes, signaling messages set up and control the session, while separate media streams carry the actual voice or video. If either of these components is left unprotected, attackers may be able to intercept call details, manipulate sessions, or capture media packets that were never meant to be exposed. 

That is why securing real-time communications requires attention to both parts of the call path. SIP over Transport Layer Security (TLS) helps protect the signaling messages used to establish and manage the session, while Secure RTP (SRTP) helps protect the media stream that carries the actual conversation. Together, these two technologies provide an important foundation for securing VoIP, UC, and other real-time collaboration services. 

In this article, we take a closer look at how SIP over Transport Layer Security (TLS) and Secure RTP (SRTP) work together to protect real-time communications. We’ll examine the difference between signaling and media traffic, what each technology helps secure, and why both are important for protecting VoIP, UC, and collaboration environments.