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TeleDynamics Think Tank

Essential steps for applying QoS on UC networks

Posted by Daniel Noworatzky on Aug 28, 2024 10:08:40 AM

Network services such as voice over Internet Protocol (VoIP), unified communications (UC), video conferencing, and collaboration systems are fundamentally dependent on the quality and robustness of the underlying network infrastructure. When deploying an enterprise network, it is crucial to implement sound network design principles to guarantee optimal performance, reliability, and scalability.

Various aspects of enterprise network design work together to achieve high levels of network performance. This article focuses specifically on quality of service (QoS) and some best practices associated with it.

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Topics: QoS, VoIP, Network Security, Network Design, Unified Communications

Discover Yealink's impressive MeetingBar (A10, A20, A30 models)

Posted by Daniel Noworatzky on Aug 21, 2024 10:31:00 AM

Seamless and rich interaction over long distances is more crucial today than ever. Businesses now demand highly advanced yet straightforward, easy-to-set-up communications solutions requiring minimal technical expertise.

Addressing this need, Yealink has launched three user-friendly devices designed to equip small to medium-sized meeting rooms with instant and immersive communication capabilities.

This article reviews the A10, A20, and A30 MeetingBars, each tailored to meet the diverse needs of a wide range of meeting room sizes and arrangements.

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Topics: Yealink, Videoconferencing, Conferencing, Unified Communications, Collaboration

Nine DHCP options that are particularly useful for VoIP and UC

Posted by Daniel Noworatzky on Jul 31, 2024 10:19:00 AM

DHCP is best known as the protocol that automatically assigns IP addresses to hosts that connect to a network. It is one of those protocols that we don’t often think about because it functions in the background — users are completely oblivious to its operation, just enjoying its convenience and flexibility.

However, DHCP is about more than automatic address allocation, especially for VoIP and UC devices such as IP phones and video terminals. In this article, we explore the operation of DHCP and the specialized options it provides for VoIP and UC applications, some of which you might not know about!

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Topics: IP PBX, VoIP, SIP, Network Design, IoT, Unified Communications, Internet Protocol

Grandstream GCC all-in-one networking convergence solutions

Posted by Daniel Noworatzky on Jul 24, 2024 10:15:00 AM

Grandstream’s latest GCC Series of unified communications (UC) and networking convergence solutions offers a range of devices that deliver services, network connectivity, and security features all within one compact and cost-effective unit.

In this article, we review these devices and the capabilities they offer small to medium-sized businesses.

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Topics: IP PBX, Grandstream, Network Security, Network Design, Wi-Fi, Switches, Unified Communications, WAN Technology

Advanced contact center features of Yeastar P-Series phone system

Posted by Daniel Noworatzky on Jul 17, 2024 10:27:00 AM

The P-Series phone system is Yeastar’s flagship unified communications product, delivering state-of-the-art UC services to both on- and off-premises employees with the versatility of three installation modes.

It also integrates advanced contact center (CC) solutions right out of the box. The Yeastar P-Series helps businesses boost customer engagement while improving operational effectiveness within their workflows.

In this article, we showcase the deep CC integration in Yeastar's P-Series products and highlight the features that we found most impressive.

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Topics: IP PBX, Business Telephone System, VoIP, Product Review, Yeastar, Unified Communications

7 ways Snom delivers an exceptional customer experience

Posted by Guest Blogger on Jul 10, 2024 10:20:00 AM

Article contributed by Snom Americas

In the competitive world of telecommunications, finding a partner that not only delivers top-notch products but also exceptional customer service can be a game-changer for businesses.Snom Americas, a leading provider of desk phones, DECT phones, and conference phones, stands out prominently in this regard. Here's why Snom Americas shines when it comes to customer experience.

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Topics: Customer Service, Unified Communications, Snom

Unlock the incredible power of IPv6 for VoIP & UC systems

Posted by Daniel Noworatzky on Jul 3, 2024 10:13:00 AM

Internet Protocol version 6 (IPv6) is the successor to the well-established IPv4 network layer protocol. It is slowly but surely gaining ground worldwide on both internal corporate enterprise networks and on the internet at large.

But what does this mean for real-time audio and video communications applications such as VoIP and unified communications (UC)? How are VoIP and UC leveraging IPv6, and are there any issues that network admins must be aware of in this process? In this article, we answer these questions by examining the benefits and challenges of deploying such applications over an IPv6 network.

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Topics: Wireless, Network Design, IoT, Unified Communications, Internet Protocol

The evolution of PoE technology

Posted by Daniel Noworatzky on Jun 26, 2024 10:14:00 AM

You already know that power over Ethernet (PoE) is a vital technology that can save substantial time and money. Did you also know that the newer PoE++ (Hi-PoE) is widely available and able to deliver up to 100 watts of power?

In this article we explore the latest developments in PoE technology and how they're beneficial.

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Topics: IoT, Switches, Unified Communications, PoE

Yeastar: The ultimate communications solutions for hospitality

Posted by Daniel Noworatzky on Jun 12, 2024 10:14:00 AM

Communication is key for many business sectors, and the hospitality sector is no exception. Hotels, resorts, and similar businesses can succeed or fail based on the quality and innovation of the communications systems they leverage.

Yeastar's hospitality solutions have repeatedly proven their excellence compared with its competitors. In this article, we highlight some of Yeastar's noteworthy products and features that are designed to complement the hospitality sector.

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Topics: IP PBX, Business Telephone System, Gateway, Yeastar, Unified Communications

Yealink 2024 VOICE incentive opportunity for UC resellers

Posted by Daniel Noworatzky on Jun 5, 2024 10:19:00 AM

The VOICE incentive policy is Yealink's 2024 new deal registration program. It offers additional discounts on quantity orders of specific Yealink telephone and wireless headset models. The discounts are substantial and depend on the number of units per order, the type of device being ordered, and the end customer's industry sector.

Here are the details.

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Topics: SIP Phones, Business Telephone System, VoIP, Yealink, Headsets, Unified Communications

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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