Yealink’s MVC S60 and MVC S90 are ideal room videoconferencing systems for mid-sized and large rooms, respectively. Both incorporate cutting-edge technologies and extensively leverage the latest artificial intelligence capabilities. In this article, we focus on two particularly useful AI-related features and capabilities as we highlight the future of videoconferencing.

Gone are the days of the monolithic business with standardized communications needs. Today’s companies are highly specialized and cannot use a one-size-fits-all solution. 

Organizations can efficiently and effectively build unique solutions adaptable to their requirements by introducing the communications-platform-as-a-service (CPaaS) concept, which addresses the need for extreme customization and integration with existing business applications.

In this article, we take a deep dive into the world of CPaaS to see what it is, how it works, and how it can benefit your customers' businesses. We also examine a detailed use case to clarify this often difficult-to-understand service.

Yealink presented a channel webinar last month focusing on market trends and some of the company’s most noteworthy videoconferencing technologies and products. In this article, we provide a summary of topics discussed for those who may have missed it.

Finding a modern business that doesn't regularly use videoconferencing (VC) is hard. And while the requirements of social distancing substantially boosted the use of videoconferencing during the pandemic, its increased use has continued because it is practical and makes good business sense.

This article examines the current state of videoconferencing in the business world and how it has become an integral part of most businesses today. We also take a peek into what the future holds for this technology.

The arrival of ChatGPT has propelled AI into the mainstream. It is a tool that allows anyone to use AI technology and has thus dramatically increased broad exposure to and understanding of artificial intelligence.

Of course, AI is about much more than simply writing prompts and examining text responses. For unified communications (UC) systems, AI is poised to add massive value to an already innovative and versatile set of applications, ultimately launching UC into a realm of new capabilities.

This article examines how AI is expected to shape numerous aspects of UC technology and related systems in the near and not-so-near future.

Over the past few years, breakthroughs in artificial intelligence (AI) have permeated many areas of technology, making AI an integral part of a whole series of systems and applications. Undoubtedly, one of the most evident manifestations of the AI revolution is the introduction of ChatGPT into the mainstream.

In this article, we examine this particular service, what makes it unique and how it and services like it are expected to affect business communications in the future.

The world has seen an incredible surge in technological advancements in recent years. The convergence of Voice over Internet Protocol (VoIP) and artificial intelligence (AI) is at the forefront of this revolution. As the adoption of VoIP continues to expand, so does the potential for AI to revolutionize how we communicate.

In this article, we explore the potential of AI in VoIP applications and its implications for the future of communications.

Wearable technology refers to any devices you can wear on your body. Although not new, some novel trends are bringing these technologies to the forefront. Their increasing popularity is making these devices ubiquitous, enabling many integrations with other technologies, including VoIP.

This article looks at wearable technology trends and how these devices will increasingly become integrated with advanced voice services.

Anyone interested in the latest news about telecommunications has been hearing about Starlink, a satellite internet constellation currently being deployed into low earth orbit (LEO) by SpaceX. This network aims to deliver high-speed internet connectivity to any location on the planet — a particularly beneficial development for those in rural or remote areas.

In this article, we examine this space-age internet service provider and evaluate its viability for services such as VoIP, video and other time-sensitive communications applications.

Communications devices have been evolving quickly over the past few years. We no longer have discrete devices that perform a single communication function; instead, we use comprehensive gadgets designed to deliver a broad range of telecom functions. I like to call this trend network service and device convergence, and it is a paradigm shift that is positively and profoundly affecting the telecom industry.

This article examines this trend, including its beginnings, current development and potential future.