Over the past few years, breakthroughs in artificial intelligence (AI) have permeated many areas of technology, making AI an integral part of a whole series of systems and applications. Undoubtedly, one of the most evident manifestations of the AI revolution is the introduction of ChatGPT into the mainstream.
In this article, we examine this particular service, what makes it unique and how it and services like it are expected to affect business communications in the future.
Topics: Software Integration, Trends, Unified Communications, AI
Blockchain is a technology used to store records of various types of data. The technology can be used for practically anything, including monetary transactions, music distribution, insurance and peer-to-peer energy trading. The list goes on.
One innovative application of blockchain currently under consideration is using the technology for managing and implementing telephone number portability between telephony service providers. This would save many ICT (information and communications technology) managers a lot of headaches.
In this article, we illustrate how this idea would work, and we also touch upon the implications that it would have for ITSPs (internet telephony service providers) and enterprise telephony users.
Topics: Business Telephone System, Software Integration, Trends
Telecommunications is a fast-paced field that changes constantly. It is more than a full-time job just keeping up with all of the emerging innovations that affect this industry. One of the fascinating aspects of this evolution is the fact that telecom relies heavily on companion technologies, emerging practices, and new methodologies that enable novel applications with seemingly science-fictionesque capabilities and functionality.
In this article, we talk about some of the most important technologies and methodologies that are changing the telecom landscape and which are expected to continue to do so in the coming years.
Topics: Wireless, VoIP, Software Integration, Trends, Mobility, mobile, Network Design, Cloud, Wi-Fi, IoT
Smart cities use multiple technologies to resolve some of the most complex challenges facing today’s cities. When implemented well, these technologies can truly make a difference in the lives of city dwellers.
In this article, we examine the various technologies involved – including VoIP – and how they can work together to bring about these desirable results.
Topics: Wireless, VoIP, Software Integration, Trends, Mobility, Cloud, Wi-Fi, IoT, Unified Communications, WAN technology, collaboration
Product Review
Yealink’s innovative MP IP phone series is now Zoom certified, making this advanced series of IP phones all the more useful and functional for employees of all types. In this article, we explore the implications of this certification and what it means for businesses with a high percentage of mobile and hybrid employees.
Topics: Wireless, Business Telephone System, Yealink, Software Integration, Mobility, Video Conferencing, conferencing, Product Review, Bluetooth, Wi-Fi, Zoom
While blockchain is often discussed within the framework of cryptocurrencies, it can be integrated into many technologies in multiple fields and can be useful in areas ranging from smart contracts to supply chain transactions and telecommunication services.
In this article we examine what blockchain is and how it can be put to use, especially within the telecom sector.
Topics: Business Telephone System, Software Integration, Trends
AI-enabled VoIP assistants, also referred to as virtual assistants, are becoming more and more commonplace in telephony systems and contact centers. In this article, we examine the current trends and possibilities, as well as what can be expected in the very near future.
Topics: Business Telephone System, VoIP, Software Integration, Trends, Productivity, Cloud, Unified Communications
Product Review
Yeastar’s P-Series PBX System is an innovative and powerful series of VoIP servers that are purpose-built for small to medium-sized businesses. So far, the series has been available as an appliance; that is, a device that gets installed at the physical location of your business. Recently, however, Yeastar has introduced the software edition to the P-Series PBXs, delivering even more versatility and installation options.
We’re excited about this new development, and in this article we showcase the advantages of Yeastar’s P-Series as a whole while also focusing a little more on the advantages of the software edition.
Topics: IP PBX, VoIP, Software Integration, Productivity, Product Review, Cloud, Yeastar
As we have written about in the past, Yealink offers a wide range of collaboration solutions that bring the Microsoft Teams experience to every workspace and user. In this article we review Yealink’s collaboration kit options that feature Teams-enabled video bars.
Topics: Yealink, Software Integration, Mobility, Video Conferencing, Productivity, Product Review, Unified Communications, Microsoft, collaboration
Product Review
Facility management systems are becoming more sophisticated and more deeply integrated with other systems. Video surveillance, intercom and paging, as well as security and access services, are just some of the systems that can be converged into a single service to deliver more functionality and flexibility to any organization.
In order to more effectively and efficiently manage these interconnected systems, Grandstream offers a series of facility management products and services, which we examine in this article.
Topics: Grandstream, Peripherals, Software Integration, surveillance
