Ai-enabled VoIP assistants, also referred to as virtual assistants, are becoming more and more commonplace in telephony systems and contact centers. In this article, we examine the current trends and possibilities, as well as what can be expected in the very near future.
Yeastar’s P-Series PBX System is an innovative and powerful series of VoIP servers that are purpose-built for small to medium-sized businesses. So far, the series has been available as an appliance; that is, a device that gets installed at the physical location of your business. Recently, however, Yeastar has introduced the software edition to the P-Series PBXs, delivering even more versatility and installation options.
We’re excited about this new development, and in this article we showcase the advantages of Yeastar’s P-Series as a whole while also focusing a little more on the advantages of the software edition.
As we have written about in the past, Yealink offers a wide range of collaboration solutions that bring the Microsoft Teams experience to every workspace and user. In this article we review Yealink’s collaboration kit options that feature Teams-enabled video bars.
Facility management systems are becoming more sophisticated and more deeply integrated with other systems. Video surveillance, intercom and paging, as well as security and access services, are just some of the systems that can be converged into a single service to deliver more functionality and flexibility to any organization.
In order to more effectively and efficiently manage these interconnected systems, Grandstream offers a series of facility management products and services, which we examine in this article.
We are excited to announce the launch of TeleDynamics’ Ribbon Connect for MS Teams service. Our collaboration with Ribbon Communications is an example of how partnerships can deliver products and services to that are greater than the sum of their parts. Keep reading to see what exciting possibilities this collaboration facilitates for your business, and save your spot for our webinar on 6 May.
Organizations can do business only as well as they can communicate. In a world where work methods and locations are in flux, the flexibility, adaptability, and ease-of-use of companies’ communications equipment are vital.
With the introduction of the Teams-certified MP series of desktop phones, Yealink successfully continues its quest to provide the best communications equipment and services for companies of all sizes.
The integration of VoIP systems with business productivity applications can help you reach the next level of efficiency, synergy and collaboration.
One of the most profound changes that businesses have experienced over the past year is the increased need for effectively managing remote teams.
With Yeastar’s new P-Series PBX System, SMEs can experience value and possibilities that go beyond a traditional telephony system. In this article we take a deeper look at this offering from Yeastar, which was featured in the company’s 2021 kickoff virtual event on 28 January 2021.
Given the increasing mobility of the global work force, enabling users to interact with your VoIP endpoints via a web or mobile app interface will arguably be one of the most significant integrations that will be leveraged for business telephony systems in 2021. In this article, we examine how and why to integrate your VoIP system with WebRTC.
The benefits that voice over IP (VoIP) provides for the communications needs of all types of organizations are almost endless, including mobility, flexibility, economy, and interoperability. One advantage that is key to the future of the technology is its ability to be easily integrated with many different software platforms using what are known as application programming interfaces (APIs).
In this article, we examine why VoIP integrations are so important and what they mean for communications, both today and in the future.