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TeleDynamics Think Tank

How VoIP and AI are revolutionizing communications

Posted by Daniel Noworatzky on Mar 22, 2023 10:55:00 AM

The world has seen an incredible surge in technological advancements in recent years. The convergence of Voice over Internet Protocol (VoIP) and artificial intelligence (AI) is at the forefront of this revolution. As the adoption of VoIP continues to expand, so does the potential for AI to revolutionize how we communicate.

In this article, we explore the potential of AI in VoIP applications and its implications for the future of communications.

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Topics: VoIP, Trends, Productivity, AI, Communication

What the future holds for VoIP and wearable technology

Posted by Daniel Noworatzky on Mar 8, 2023 10:32:00 AM

Wearable technology refers to any devices you can wear on your body. Although not new, some novel trends are bringing these technologies to the forefront. Their increasing popularity is making these devices ubiquitous, enabling many integrations with other technologies, including VoIP.

This article looks at wearable technology trends and how these devices will increasingly become integrated with advanced voice services.

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Topics: VoIP, Trends, IoT, Unified Communications

VoIP services over satellite constellations

Posted by Daniel Noworatzky on Feb 22, 2023 10:58:00 AM

Anyone interested in the latest news about telecommunications has been hearing about Starlink, a satellite internet constellation currently being deployed into low earth orbit (LEO) by SpaceX. This network aims to deliver high-speed internet connectivity to any location on the planet — a particularly beneficial development for those in rural or remote areas.

In this article, we examine this space-age internet service provider and evaluate its viability for services such as VoIP, video and other time-sensitive communications applications.

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Topics: OTT VOIP, Wireless, VoIP, Trends, Mobile

Yealink empowers retail and chain store businesses

Posted by Daniel Noworatzky on Jan 4, 2023 10:51:00 AM

Retail shops, chain stores and franchises of all types are among the businesses experiencing the greatest change today, including in the area of communication. The flexibility and diversity of Yealink’s communication products and services make them ideal for helping chain store franchises deal with uncertain times.

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Topics: Business Telephone System, VoIP, Total Voice Solution, Yealink, Videoconferencing, Collaboration

Voice network security and troubleshooting

Posted by Daniel Noworatzky on Dec 7, 2022 10:55:00 AM

Dealing with voice network security and troubleshooting is an ongoing battle. As new features, capabilities and telecom products emerge, so do potential vulnerabilities and malicious users who may attempt to exploit them. Network and voice administrators must remain vigilant in ensuring security, privacy and confidentiality, which includes staying current with the latest in network troubleshooting and problem resolution.

This article is a review of the important security matters we’ve discussed over the past year, especially when it comes to network security and troubleshooting issues related to telecommunications services.

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Topics: VoIP, SIP, Network Security, Troubleshooting

Grandstream’s GDS3712 IP video intercom system

Posted by Daniel Noworatzky on Nov 16, 2022 10:52:00 AM

Product Review

A key telecommunications trend today involves integrating multiple communications systems that were traditionally implemented separately. IP telephony, video and collaboration, and now security, access and facility management, are all converging into unified communications systems.

Grandstream has recognized and helped further this trend through innovative devices such as the GDS3712 IP video intercom system. In this article, we dig deeper into the capabilities of this device and how its use can simplify and enhance security and facility management.

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Topics: SIP Phones, VoIP, SIP, Grandstream, Network Security, Unified Communications, Collaboration

Securing VoIP: systems and network security

Posted by Daniel Noworatzky on Sep 14, 2022 10:46:00 AM

Securing voice services is among the most essential measures any business can take to mitigate attacks involving toll fraud, denial of service or corporate espionage. Voice over Internet Protocol (VoIP) encompasses a robust and fully developed set of technologies that incorporate strong security features sufficient to deal with virtually all such attacks. Nevertheless, even with the most secured VoIP services, malicious hackers often find alternative attack vectors to achieve their goals.

In this article, we examine those attack vectors and the best practices to defend against them.

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Topics: IP PBX, VoIP, SIP, Network Security, Firewall

VoIP security: Keeping conversations confidential

Posted by Daniel Noworatzky on Sep 7, 2022 10:46:00 AM

When you speak on the phone, it’s natural to believe that it’s a private conversation between you and the person on the other end of the line. However, do you know what mechanisms are employed to deliver this confidentiality? And how confident can you truly be in these security measures?

In this article, we take a detailed look at Voice over Internet Protocol (VoIP) security technologies and how they keep conversations confidential.

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Topics: SIP Phones, IP PBX, VoIP, SIP, Network Security, Voice Protocols

Grandstream UCM RemoteConnect (UCMRC)

Posted by Daniel Noworatzky on Aug 31, 2022 10:41:00 AM

Product Review

Experienced telecom administrators know it’s challenging to provide ironclad security while maintaining speed on a communications network. This is especially true for enterprises with large mobile workforces, where users have internal telephone extensions on their mobile devices or home computers.

To make achieving these essential goals easier, Grandstream has introduced UCM RemoteConnect. This service caters to provisioning extensions for remote users of on-premises UCM6300 IP PBXs securely and lightning-fast.

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Topics: IP PBX, VoIP, Grandstream, Network Security, Mobile, Product Review, Firewall

VoIP failover options and alternatives

Posted by Daniel Noworatzky on Aug 24, 2022 10:43:00 AM

 

In previous articles, we've discussed the high reliability of VoIP technology. That said, achieving high reliability is only possible when built into the design of the VoIP network and the underlying network infrastructure supporting the service. One of the fundamental requirements to ensure such reliability is the implementation of VoIP failover. Here's what you need to know. 

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Topics: VoIP, SIP, Business Continuity, Mobile, Network Design, Cloud, SD-WAN, Unified Communications, WAN Technology

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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