Enterprise-grade call center capabilities are important for small and medium-sized businesses, which must project corporate-level professionalism to their callers just as much as large firms. For this reason, Yeastar has incorporated a rich set of call center functionalities within its best-selling P-Series IP PBXs. Keep reading to learn more about these capabilities and how they can help any business reach new customer service heights.

The Snom M500 Pro series of DECT-based wireless telephony devices is an ideal solution for small to medium-sized businesses with employees who require high mobility. Easy to deploy and simple to implement, the M500 Pro can be up and running in literally a matter of minutes.

In this article, we examine this telephony solution and the use cases that it is best suited to fulfill.

By Brian Van Meter at Grandstream

As technology continues to advance, networks within offices, hotels, education spaces and other verticals have grown more complex. Phones, computers, IoT devices, smart technology and more can all be simultaneously running across a deployment’s Local Area Network (LAN). This can lead to issues with security, network organization, and scalability.

As a result of these roadblocks, Virtual Local Area Networks (VLANs) have become an increasingly popular feature that can help partition physical networks into virtually manageable ones. Within this blog post, we’ll give you an introduction to building VLANs with Grandstream’s GWN layer 2+ switches.

Maintaining effective communication becomes increasingly crucial to business success as the modern enterprise rapidly evolves. Yealink offers flexible, functional, and feature-rich enterprise meeting solutions, such as the UVC20 web camera and A30 all-in-one collaboration bar, that maintain and enhance internal and external communications, ensuring resilience in today's dynamic business landscape.

In this article, we explore Yealink's offerings and examine how they support the communications needs of all types of enterprises.

In an earlier piece, we provided an overview of the critical functions of Yeastar Workplace, an all-encompassing office space management tool built specifically to optimize the use of meeting rooms and desk spaces for various businesses and organizations. The platform can also significantly aid in coordinating scheduling and managing human resources.

In this article, we delve deeper into the specific features of Yeastar Workplace. We shed more light on its capabilities and demonstrate how mid-sized and large businesses can harness them for improved operational efficiency.

Advancements in videoconferencing and collaboration applications have further accelerated recent paradigm shifts involving mobile and hybrid work. It's increasingly essential for the modern workplace to be an adaptable and almost fluid environment that can fulfill every team member's communication, collaboration and interaction needs.

Enabling this environment requires a system capable of organizing, coordinating and managing various hardware, software and human resources. In this article, we discuss how Yeastar Workplace fits the bill.

The workplace is evolving at an unprecedented pace, and so are modern employees, creating a constant demand for increasingly flexible working conditions and communications tools to accommodate them. The Yealink BH71 Bluetooth monaural headsets cater to the needs of today’s workforce by providing versatility, portability, compatibility, and adaptability.

In this article, we focus on the rich features of this versatile headset lineup, asd well as on relevant market insights and use cases for this product.

The arrival of ChatGPT has propelled AI into the mainstream. It is a tool that allows anyone to use AI technology and has thus dramatically increased broad exposure to and understanding of artificial intelligence.

Of course, AI is about much more than simply writing prompts and examining text responses. For unified communications (UC) systems, AI is poised to add massive value to an already innovative and versatile set of applications, ultimately launching UC into a realm of new capabilities.

This article examines how AI is expected to shape numerous aspects of UC technology and related systems in the near and not-so-near future.

Yealink, a leading global provider of unified communications and collaboration solutions, has recently faced some scrutiny due to alleged security concerns about its products and services. 

These claims suggest that Yealink products are vulnerable to attacks and may be used by third parties to achieve unauthorized surveillance. As a responsible and thorough investigator of the products we deliver, it is our duty to assess the veracity of these accusations and provide a balanced perspective on the matter.

In this article, we examine the evidence at hand and explore the rigorous security measures implemented by Yealink to ensure the safety and privacy of its users. We hope this helps you understand the issue and make informed decisions about Yealink's products with renewed confidence.

Product line review

Telephones deployed within the hospitality sector must have particular characteristics. They must be easy to use and rich with features particular to hotels, motels, inns, and similar establishments. Grandstream has recently released the GHP series of IP phones that offer a range of options and features specifically suited to this sector.

In this article, we examine this series of phones and showcase their most significant features and use cases.