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TeleDynamics Think Tank

Yealink UC Workstation and DECT wireless headset

Posted by Daniel Noworatzky on Feb 24, 2021 10:41:00 AM

Product Review

Over the years, Yealink has repeatedly redefined business communications and collaboration, introducing new and innovative solutions. Yealink has done this once again with the introduction of the UC Workstation, a truly revolutionary step in improving workspace and employee productivity.

Here we examine some of the most intriguing features of this new product that will help to get your business to the next level of productivity.

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Topics: Wireless, VoIP, Total Voice Solution, Yealink, Cordless, DECT, Headsets, Productivity, Product Review, Unified Communications

Helpful VoIP integrations for managing remote teams

Posted by Daniel Noworatzky on Feb 10, 2021 10:48:00 AM

The integration of VoIP systems with business productivity applications can help you reach the next level of efficiency, synergy and collaboration.

One of the most profound changes that businesses have experienced over the past year is the increased need for effectively managing remote teams.

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Topics: VoIP, Yealink, Software Integration, Trends, Mobility, Productivity, Skype, Yeastar, Unified Communications

How Yeastar’s P-Series PBX System elevates communications for SMEs

Posted by Daniel Noworatzky on Jan 27, 2021 10:46:00 AM

Product Review

With Yeastar’s new P-Series PBX System, SMEs can experience value and possibilities that go beyond a traditional telephony system. In this article we take a deeper look at this offering from Yeastar, which was featured in the company’s 2021 kickoff virtual event on 28 January 2021.

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Topics: IP PBX, Total Voice Solution, Software Integration, Mobility, Video Conferencing, Productivity, Product Review, Yeastar, Unified Communications

How (and why) to integrate your VoIP system with web and mobile apps

Posted by Daniel Noworatzky on Jan 13, 2021 10:36:00 AM

Given the increasing mobility of the global work force, enabling users to interact with your VoIP endpoints via a web or mobile app interface will arguably be one of the most significant integrations that will be leveraged for business telephony systems in 2021. In this article, we examine how and why to integrate your VoIP system with WebRTC.

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Topics: VoIP, Grandstream, Software Integration, Trends, Mobility, Productivity, Cloud, Yeastar

VoIP integrations using APIs

Posted by Daniel Noworatzky on Nov 18, 2020 10:46:00 AM

The benefits that voice over IP (VoIP) provides for the communications needs of all types of organizations are almost endless, including mobility, flexibility, economy, and interoperability. One advantage that is key to the future of the technology is its ability to be easily integrated with many different software platforms using what are known as application programming interfaces (APIs).

In this article, we examine why VoIP integrations are so important and what they mean for communications, both today and in the future.

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Topics: VoIP, Yealink, Software Integration, Trends, Productivity, Unified Communications

Handling ICT system complexity through configuration management

Posted by Daniel Noworatzky on Sep 16, 2020 10:43:00 AM

Over time, enterprises grow, technological requirements increase, and ICT (information and communications technology) infrastructure becomes more complex. This complexity adds administrative overhead, can result in an inconsistency of system performance, and increases the probability of downtime due to human error.

One way to manage this complexity is to use the concept of configuration management (CM). In this article, we describe configuration management and show you how it can help streamline your VoIP, data, and ICT infrastructure lifecycle as a whole.

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Topics: Trends, Productivity, Network Design, Business Strategy, Unified Communications

Yeastar IP PBX integration with Microsoft Teams

Posted by Daniel Noworatzky on Aug 5, 2020 10:59:00 AM

While working remotely has been on the rise for more than a decade, the trend accelerated geometrically amidst the COVID-19 pandemic. As a result, telecom vendors and service providers are scrambling to satisfy the increased demand for remote collaboration services.

Luckily, technology is also moving fast to keep up. In this article, we review a new connector available in Microsoft AppSource that allows all Yeastar IP PBXs to fully integrate with Microsoft Teams, the software giant’s unified collaboration platform. This allows communications between dispersed team members to be even more seamless and efficient.

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Topics: Customer Service, IP PBX, Business Telephone System, Total Voice Solution, Software Integration, Productivity, Yeastar, Unified Communications

Get the most out of your virtual meetings with Yealink Meetings

Posted by Daniel Noworatzky on Jul 29, 2020 10:50:00 AM

The coronavirus pandemic has caused demand for videoconferencing services to surge. ZoomInfo reports the adoption rates for web conferencing leaped a whopping 87% between January and April of this year.

In this article, we review Yealink Meetings, a distributed cloud-based service platform tailored for multi-way videoconferencing collaboration. This is a versatile system that combines multiple cloud-based and terminal-based options and delivers them using the latest technological advancements in the industry.

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Topics: Yealink, Trends, Video Conferencing, conferencing, Productivity, Product Review, Unified Communications

Adding artificial intelligence to your business phone system

Posted by Daniel Noworatzky on Jul 8, 2020 10:48:00 AM

Artificial intelligence is affecting every area of our life, and is increasingly playing a role in all types of technological developments. Business telephone systems are no exception. In this article, we take a look at how AI can enhance your call center technology.

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Topics: Customer Service, Business Telephone System, Total Voice Solution, Software Integration, Trends, Productivity, Unified Communications

Grandstream’s ultramodern GXV3300 smart IP video phones

Posted by Daniel Noworatzky on Jun 24, 2020 10:54:00 AM

Product Review

As worldwide travel faces new challenges, businesses have had to depend less on physical presence to get their job done. Grandstream’s video telephony solutions are a great solution for the modern workplace.

Grandstream has introduced its ultramodern GXV33xx series of advanced IP video phones. The term “IP Video Phones” doesn’t do them justice, however, because they deliver much more than video telephony – they are robust productivity centers. They combine large touch screens and the intelligence of the Android operating system to maximize the user experience. In this article, we review the GXV3380, GXV3370 and GXV3350 models.

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Topics: SIP Phones, Grandstream, Video Conferencing, conferencing, Android, Productivity, Product Review, Unified Communications

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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