Understanding the fundamentals of wireless internet service provider (WISP) network design is essential for providing connectivity solutions to customers, especially in rural or underserved areas. With demand for wireless broadband growing more than ever, WISPs play a key role in extending connectivity where traditional wired infrastructure isn’t feasible and where conditions are favorable to even compete against more traditional ISPs.

In this article, we walk through some of the most important design aspects of WISP networks, including recent developments in telecom and networking technologies that impact their performance and reliability.

By Brian Van Meter, Grandstream

Based on our award-winning UCM Series of IP PBXs, SoftwareUCM is the newest addition to our line of PBX solutions. Being a software-based solution, it provides a scalable business communication and collaboration platform with comprehensive features and integrations that enable teams to be more productive. SoftwareUCM has the same features and functionality as all our UCM6300 series. In this blog post, we'll discuss some key features unique to SoftwareUCM and answer frequently asked questions about the software.

Have you ever wondered how an IP camera captures video, converts it to a digital format, and sends it on its way? Understanding how IP cameras work is important for understanding datasheet specifications and IP camera capabilities, so you can choose the best devices for your customers' needs. Knowing at least the basics of how this technology works can help you better choose the appropriate hardware based on the application requirements.

In this article, we examine the processes involved in video capture on IP cameras and the various associated technologies used for this purpose.

Even in today’s Digital Age, call centers remain a vital part of customer satisfaction and retention. With this in mind, Yeastar has invested a lot to incorporate the latest technology into its call center solutions.

In this article, we examine Yeastar’s outbound, inbound, and omnichannel messaging call center offerings and show how they optimize the customer experience and improve operational efficiency.

To maintain its leadership position in the videoconferencing hardware space, Yealink is a certified hardware partner of the world’s leading videoconferencing software providers: Zoom and Microsoft Teams, which together account for 88% of the videoconferencing software market, according to Statista and Demandsage.

We have covered Yealink’s Microsoft Teams-certified phones in previous articles. In this article, we examine Yealink’s impressive Zoom phone portfolio, highlighting the most noteworthy characteristics of these innovative devices.

Network cabling is a fundamental component of a corporate or enterprise network. Although it is often overlooked and sometimes even ignored, if it is not correctly designed and installed, it can be the source of many headaches for network administrators and users alike.

In this article, we explore some best practices for implementing cabling telecom closets and data centers to ensure smooth connectivity for years to come.

On February 12, Yealink hosted an informative webinar on its next-generation Teams Rooms solutions. In it, they showcased the latest innovations in Teams-enabled room systems available to customers today. If you missed it, not to worry - you'll find a recap of the most important takeaways in this article. Read on to learn more!

Need a robust, reliable phone in a harsh environment where there is dust, water, humidity, extreme temperatures, or some combination of these conditions? Or perhaps the nature of the work carries a risk of dropping the phone? Meet the Grandstream WP836 ruggedized Wi-Fi cordless phone.

In this article, we review some of the extraordinary characteristics that make this phone ideal for a variety of use cases.

Yealink's BH74 Bluetooth headset takes remote communications to the next level with some jaw-dropping features that make you wonder how you survived without it before! Offering extreme flexibility and seamless communication virtually anywhere, this headset is ideal for mobile, hybrid and remote workers, helping to maximize communication quality while minimizing fatigue.

This article reviews some of the noteworthy innovations of this headset and examines the available variations.

CyberData has become a leading SIP-enabled VoIP device provider for facility-wide communication, paging, and notification systems. Now, CyberData's portfolio is even better with the introduction of its notification and management platform called Terminus Cloud Control^TM.

This cloud-based controller service is designed to simplify emergency and non-emergency notifications, as well as the management, configuration, and monitoring of CyberData's SIP-based devices. In this article, we review this service, show how it works, and highlight its significant features and capabilities.