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TeleDynamics Think Tank

Daniel Noworatzky

Chief Technology Officer, TeleDynamics

Recent Posts

Yeastar is once again at the top in customer satisfaction

Posted by Daniel Noworatzky on Jul 20, 2022 10:43:00 AM

Once again, Yeastar has lived up to its reputation. Yeastar was ranked number one in customer satisfaction for 2022 among 44 of the most prominent on-premises and cloud-based UC providers, according to a survey of 5,000 Information and Communications Technology (ICT) managers. Yeastar achieved this milestone in 2020, and this year's recognition confirms the company’s long-standing commitment to delivering the best possible service to its customers.

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Topics: IP PBX, Business Telephone System, Trends, conferencing, News, Yeastar

How to choose a reputable VoIP service provider

Posted by Daniel Noworatzky on Jul 13, 2022 10:45:00 AM

Voice over Internet Protocol (VoIP), a collection of technologies enabling voice communications over IP networks, has come a long way since its first commercial application over 20 years ago. It has successfully overcome its many obstacles, developing into a robust, reliable and extremely flexible communications solution. You would be hard-pressed to find any new business telephone system installed within the past couple of years based on technology other than VoIP.

In a previous article, we saw how reliable the technology has becomeIn this article, we look at the factors to consider when choosing VoIP services, especially services delivered within a UCaaS framework. This will help you choose the best provider for your particular business needs.

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Topics: VoIP, Trends, Cloud, Voice Protocols

Yealink MP series phones for Microsoft Teams

Posted by Daniel Noworatzky on Jul 6, 2022 10:48:00 AM

Product Review

Yealink’s MP series IP phones deliver a broad spectrum of capabilities for a wide array of uses. From a feature-rich, entry-level phone to a high call-volume, executive-level device, these IP phones deliver virtually all the telephony features that most businesses need today. In this article, we take a closer look at what Yealink’s MP series phones have to offer.

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Topics: SIP Phones, Business Telephone System, Yealink, Video Conferencing, conferencing, Network Design, Product Review, Microsoft, Zoom

Advances in VoIP reliability

Posted by Daniel Noworatzky on Jun 29, 2022 10:50:00 AM

In the past, VoIP was considered a low-quality, undependable voice service delivered over an unreliable internet connection. Since then, the technology has improved dramatically, as have the methods and connections used to deliver it. VoIP now enjoys the same levels of availability and robustness as traditional telephony did at its peak.

Even so, the stigma of low quality and low dependability has followed VoIP to this day. In this article, we attempt to understand why this is the case and provide a realistic picture of the phenomenal reliability that VoIP can achieve today.

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Topics: QoS, VoIP, SD-WAN, Voice Protocols

Spotlight on Grandstream: 20 years of innovation

Posted by Daniel Noworatzky on Jun 22, 2022 10:44:00 AM

This year, Grandstream celebrates its 20-year anniversary. Since its founding two decades ago, Grandstream has grown to become one of the largest Voice over Internet Protocol (VoIP), videoconferencing, networking and facility management solutions providers in the world, delivering a wide range of products and services.

In this article, we look at the history of this pioneering company, its key product offerings and what to expect in the near future and beyond.

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Topics: IP PBX, VoIP, Grandstream, Headsets, Video Conferencing, Wi-Fi, Unified Communications

Yeastar’s P-Series cloud edition PBX System

Posted by Daniel Noworatzky on Jun 15, 2022 10:43:00 AM

Product Review

Yeastar is a trailblazer when it comes to delivering IP PPX solutions. The company offers Voice over Internet Protocol (VoIP) servers with some of the most advanced and ground-breaking features on the market, and it has continued to enhance both its product line and the mechanisms through which its products are delivered.

In this article, we focus on Yeastar’s P-Series cloud-based VoIP telephony solutions, how they are delivered and the market they are designed to serve.

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Topics: IP PBX, Business Telephone System, VoIP, Product Review, Cloud, Yeastar, collaboration

Grandstream's GRP IP phones are now certified for Zoom Phone

Posted by Daniel Noworatzky on Jun 8, 2022 10:49:00 AM

A while back, we reported on the then-newest additions to Grandstream’s professional carrier-grade telephones, which are part of the company’s GRP series of IP phones. This series of devices continues to deliver premium, easy-to-use features to high-call-volume users.

In this article, we are pleased to announce the addition of the new GRP2670 model to the lineup, as well as the news that the entire series is now certified for Zoom Phone.

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Topics: SIP Phones, VoIP, Grandstream, Product Review, News

Yealink updates its DECT phone lineup

Posted by Daniel Noworatzky on Jun 1, 2022 10:50:00 AM

Yealink is updating its DECT phone offerings by issuing end of sales (EoS) announcements for particular models and suggesting new models. In this article, we inform you of all the details of this process, and what to keep in mind as you examine how to make the most of your investment in Yealink’s DECT infrastructure.

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Topics: Business Telephone System, Yealink, Cordless, DECT

Yeastar announces end of sales for S-series IP PBXs

Posted by Daniel Noworatzky on May 18, 2022 10:50:00 AM

When it comes to fulfilling the communication needs of today’s businesses, modularity and feature-richness are key. Yeastar’s S-series IP PBXs have been a workhorse in this regard, delivering some of the most innovative, feature-rich services on the market.

Now, Yeastar is phasing out its S-series PBXs in favor of the higher-performance P-series IP PBXs. If you’re an owner or reseller of the S-series, not to worry! In this article, we give you all of the details concerning the planned phaseout, as well as the recommended migration path to ensure a smooth operation of your telephony system for years to come.

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Topics: Customer Service, IP PBX, Business Telephone System, VoIP, Cloud, Business Strategy, Yeastar, Unified Communications

Network edge vs. edge computing

Posted by Daniel Noworatzky on May 11, 2022 10:33:00 AM

The concept of the “edge” is important when it comes to networking and telecommunications. There are two concepts in particular that use this terminology: the network edge and edge computing. These are distinct and separate constructs, but they are not entirely unrelated.

In this article, we’ll look at both and see how they differ and how they are interrelated.

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Topics: Trends, mobile, Network Design, Cloud, SD-WAN, WAN technology

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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