Part 1 of 2: The cloud-based UC trend and its business advantages
TeleDynamics Think Tank
Cloud and UC: Is your telephone system on board?
Topics: Customer Service, Outsourcing, VoIP, Trends, Cloud
Give superpowers to your WAN through software management
An SD-WAN can be up to 2.5 times less expensive than traditional WAN architecture.
One of the most challenging situations for networking professionals over the years has been how to interconnect remote sites and branch offices so users at all locations can enjoy the same quality of network and telephony services in a secure and timely manner. One way to do this is to duplicate all services at each location. However, this can become administratively unwieldly, not to mention prohibitively expensive.
The solution is the use of wide area networks (WANs), where centralized services like voice and data reside at headquarters and can be provided to the remote users as if they were all physically located inside the headquarters’ LAN (local area network). In this article, we look at the different ways to deploy WAN, as well as the problems solved and business benefits to be gained by using software-defined WANs (SD-WANs).
Topics: QoS, Total Voice Solution, Trends, Network Design, Cloud
Improve your customers’ digital dexterity with VoIP
It seems like everyone is talking about digital transformation these days. Technology is changing the way business is done at a mind-boggling pace, and making sure their companies are able to adapt to this change is a top priority for today’s business leaders – 81% of CEOs said keeping up with new technologies was their chief concern in a recent KPMG survey.
As a telephony dealer, you can help your customers on their digital transformation journey by intelligently leveraging their VoIP telephone system. And the good news is, it’s easier than many people think.
Topics: Customer Service, IP PBX, Business Telephone System, VoIP, Total Voice Solution, Software Integration, Trends, Network Design, Cloud
Don’t fear the shifting industry trends, embrace them!
By Colleen Schmidt, Director of Partner Success, CoreDial
Risk is something that we fear because it requires us to put ourselves out there to achieve something greater. There is always a chance you could lose something important to you, especially if you take a risk on a venture or idea you know little about or have not adequately prepared for. The same is true when it comes to taking risks for your business. As much as we would like to mitigate business risks, the fact is they are an integral part of the growth process for any business. Just ask these business risk takers: Ben Silbermann, the creator of Pinterest, risked everything by leaving a job at Google to create the virtual pinboard site. Ben would survive early disappointments and now presides over a company worth $1 billion. Or Drew Houston of DropBox, who held to his guns when Apple Founder Steve Jobs told him to join Apple or be taken over in the market and now enjoys running a $1 billion company.
For VARs, MSPs and other resellers, your risks may not be the same as the ones mentioned above, but embracing the trends in the industry is the key to long-term success. For the unified communications (UC) industry, taking a risk on hosted and cloud-based services, as well as having a technology partner you can trust, will ensure your business stays economically solvent over time and is ready to meet the changing needs of your customers. Ignoring the shifting tides in the industry will lessen the options you can bring to the table for your customers, which will eventually impact your bottom line.
Topics: Customer Service, Business Telephone System, VoIP, Total Voice Solution, Trends, Cloud
Welcome to our Think Tank
In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.
If you would like elaboration on a specific topic, please let us know in the comments section.
Happy reading and thanks for stopping by!
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