TeleDynamics Think Tank

Artificial intelligence is changing the landscape of various technologies, and we've examined its role in various voice, collaboration, and unified communications-related scenarios. 

This article focuses on how AI is involved specifically in videoconferencing (VC) and unified communications-as-a-service (UCaaS) systems. We look at functions that are both already available today and those that are expected to be available in the near and not-so-near future.

Unified communications (UC) systems and services increasingly integrate into other network applications, enhancing their overall value and importance. This advancement of UC services impacts the level of complexity involved in their coordination, configuration, integration and operation.

Artificial intelligence (AI) in unified communications is exceptionally well suited to simplify this complexity by implementing smart processes and algorithms to manage these inherent intricacies.

In this article, we explore some of the practical applications of AI within UC, examining functionalities that some have already implemented and some capabilities that we expect in the near and not-so-near future.

Grandstream is known for its high-quality network infrastructure equipment, and devices. The company recently introduced a new series of layer 3 network switches to its star-studded lineup. In this article, we review this series of devices, highlighting each unit's innovative features and describing some of the most common use cases for each.

Yealink’s WH62 and WH63 are two of the most novel and functional headsets for a wide variety of business use cases. These devices are ideal for remote workers, high-call-volume employees, and contact-center scenarios.

Depending on the situation, these headphones constitute optimal choices for highly mobile users, noisy environments, and situations in which the user needs to remain aware of their surroundings. With the use of DECT technology, security, robustness, and long-range are all characteristics of these groundbreaking headsets.

One of the most beneficial aspects of these devices is the fact that they are highly compatible with a multitude of third-party desk phones, besides being fully compatible with Yealink desk phones as well. In this article, we’ll further examine this unprecedented level of compatibility.

Yeastar Day took place this year on October 25th and follows in the footsteps of last year's incredibly successful inaugural event. This annual event showcased the successes and advancements of Yeastar technology over the previous 12 months and shared the company's future plans.

In this article, we summarize the key highlights of the event, as well as provide a link to the session recordings for those who may have missed it live.

Yealink’s MVC S60 and MVC S90 are ideal room videoconferencing systems for mid-sized and large rooms, respectively. Both incorporate cutting-edge technologies and extensively leverage the latest artificial intelligence capabilities. In this article, we focus on two particularly useful AI-related features and capabilities as we highlight the future of videoconferencing.

Article contributed by Snom Americas

Snom has established itself as a reliable brand in the communication solutions world, and its foray into headsets is no different. The A330M and A330D headsets combine the latest technology with ergonomic design, making them suitable for various applications. 

Whether you're at the office, working remotely, or providing customer service, these headsets offer the perfect blend of comfort, quality, and versatility.

Gone are the days of the monolithic business with standardized communications needs. Today’s companies are highly specialized and cannot use a one-size-fits-all solution. 

Organizations can efficiently and effectively build unique solutions adaptable to their requirements by introducing the communications-platform-as-a-service (CPaaS) concept, which addresses the need for extreme customization and integration with existing business applications.

In this article, we take a deep dive into the world of CPaaS to see what it is, how it works, and how it can benefit your customers' businesses. We also examine a detailed use case to clarify this often difficult-to-understand service.

Yealink's BH71 headset is an ideal choice for workers on the go. Its compact size and advanced noise-cancellation capabilities make it perfect for use on the road and in remote work scenarios.

In this article, we highlight the advantages of this innovative piece of technology, focusing on its state-of-the-art noise-canceling features.

Yealink's T-Series IP phones are considered some of the best on the market, and the T54W IP phone is one of the most popular models in the series. This mid-level phone is ideal for professionals and managers with a moderate call load. It delivers a perfect mix of functions and features at an attractive price point.

This article highlights some of the most important features this model offers and various use cases. We also tell you about an attractive incentive program that will make this and other Yealink phones even easier to procure.