Product Review

Last week, Yealink launched the W53P DECT IP phone package and the WF50 Wi-Fi dongle for IP phones. These products further enrich Yealink’s suite of wireless enterprise solutions. We take a look at both of these products in this article.

Implementing telephony solutions in an enterprise environment can be daunting. The level of difficulty and complexity usually escalates with the number of end users. Implementing a telephony solution in a multisite environment takes the complexity to a different level altogether.

In this article we offer up some tips for streamlining the implementation of a multisite VoIP deployment so the company can derive the maximum benefit from the solution.

The world is changing. Businesses are moving from a workforce that is chained to a desk for eight hours a day, five days a week to a more flexible employment model. This flexibility means that much of a company’s workforce may be spread throughout a city or even throughout the planet at any given time. Although this has been shown to improve employee productivity, certain tasks are more efficient when accomplished face to face.

This phenomenon has caused videoconferencing to go from nice to have to essential in businesses of all sizes.

To meet the needs of a dispersed workforce, Yealink has developed one of the most flexible, cost-effective and feature-rich set of solutions on the market. This article reviews Yealink’s videoconferencing systems, including its innovative cloud-based VCMS platform.

TeleDynamics is proud to partner with companies that have a rich history of success and innovation. For this reason, we are pleased to showcase Polycom, a company that has been manufacturing state-of-the-art unified collaboration endpoints and equipment for almost three decades.

This week we take a closer look at Polycom and the impressive solutions that have made it a market leader in conferencing and collaboration.

If you work with educational institutions, you should know about Yealink and its communications solutions specifically tailored to the needs of the education sector. When you take advantage of Yealink’s Education Reseller Program, you will be able to deliver a robust and reliable solution at a highly competitive price point.

In this article, we review Yealink’s education solutions and what makes this manufacturer a great choice for learning institutions.

The U.S. mobile worker population will grow steadily to 105.4 million in 2020, according to a forecast from International Data Corporation (IDC). By the end of the forecast period, IDC expects mobile workers to account for 72% of the total U.S. workforce.

If your communications infrastructure is not set up to handle the needs of mobile workers, your business could be missing out on gains in productivity and employee loyalty. Since adequately equipped mobile workers can do their job anywhere, they can perform on the go without having to wait until they get back to their desk to implement certain tasks. A study conducted by Staples found that 76% of telecommuters are more willing to put in extra time on work and report being more loyal to their company since telecommuting.

Here are six ways that you can leverage your VoIP telephony system to enable workforce mobility.

Product Review

In 2016, VTech joined forces with the pioneering spirit of German engineering in Snom, and the impressive results of this merger are embodied in the new ErisTerminal® ET600 Series family of products. The line includes the ET685 and the ET635 SIP color desksets and the ET6 expansion module (with new products to be announced soon). These products make communication easy with color LCD displays, world-renown Snom® audio and software, and Bluetooth connectivity for better mobility in the workspace. 

By Brian Van Meter, Community Marketing Specialist, Grandstream Networks* 

Voice over IP delivers major improvements to traditional communication networks, and as a result legacy analog phone systems are on their way out. Ten years ago, 80% of homes had landlines, but today that number is down to 43%— and businesses are following this trend, as well. However much VoIP is becoming the go-to technology for communications, it is important to acknowledge that certain markets cannot fully convert to a total VoIP solution. Not recognizing this could lead to loss in potential sales against competitors. In these situations, a hybrid VoIP network can help deliver the flexibility and power of an IP solution while catering to the restraints of your customer. Below are some of the most common situations and their solutions.

If you’re on the voice side of the telecommunications industry, it is inevitable that you will be dealing with data networking. As Voice over IP (VoIP) technologies are overtaking more traditional telephony systems such as ISDN and analog, the voice engineer is required to know data networking fundamentals in order to implement, maintain and troubleshoot modern voice systems.

Back in 1999, when VoIP was still in its infancy, Industry Expert Bruce Robertson told students in the Sheridan College Telecommunications Management post graduate program, “If you go into the telecom industry on the data side, you will probably stay on the data side for all of your career. If you go in on the voice side of things, you will inevitably become involved with the data side, as well.”

This statement has certainly borne true. So, if you’re an expert in ISDN, SS7 or other conventional telephony technologies, it’s essential to also be familiar with data networking fundamentals to remain competitive and relevant in the telecom industry. In this article we look at a nifty tool called a packet sniffer that can be used for troubleshooting many types of VoIP problems and should be in the toolbox of any telephone installer.

We speak a lot about unified communications and how network convergence allows it. Getting your customers migrated to VoIP is the first step to introducing them to unified communications (UC). Once that is established, they will be much more likely to embrace UC if you can show them the business problems it can help solve.

In this article, we look at some of the key drivers of demand for UC, which you can keep in mind when selling systems upgrades to your customers.