TeleDynamics Think Tank

By Leo D’Alessandro, Product Marketing Manager, Sangoma Technologies

If you are looking for a cloud-based phone service for your business, you may find it confusing to decide between the many options available. The low cost of the internet infrastructure is allowing more companies to offer their own cloud-based phone solutions. Since many of them are already bundling local & long-distance calling, caller ID and voicemail into their monthly service, how do you know which option makes the most sense for your business?

Below are some of the top criteria to keep in mind when choosing your cloud-based service.

As unwanted and unexpected as they are, crises do happen, and being unprepared only makes them worse. In a 2017 PwC survey, 65 percent of respondents reported experiencing at least one crisis in the past four years. Despite their prevalence, a 2013 study by Freshfields Bruckhaus Deringer found that more than 40% of respondents had no type of plan in place for dealing with a crisis.

Regardless of your customer’s current state of readiness, you can help them improve their security measures and crisis response even more with applications that run on their data network. And, if they have an on-premise IP PBX, they already have an arsenal of tools available in their existing system.

Product Review

Sangoma offers an ideal solution for the mobile employee in its new DC201 DECT Base + Handset system. This is a package that includes a DB20 DECT base station with a single D10 handset. The DC201 is an ideal starting point for establishing an internal wireless telephony system which you can later expand by adding additional handsets, as well as additional base stations to expand the coverage area.

Integrating Bluetooth technologies into IP desk phones transforms the phone into a Swiss Army knife-like device that allows a lot of useful functions, well beyond connecting a wireless headset. Here we look at innovative IP phones from Panasonic, Grandstream, Yealink, Snom, Sangoma, Allworx and Gigaset that have integrated Bluetooth and other productivity-enhancing features. 

Product Review

Sangoma has raised the bar for entry-level IP phones with the s205. Now, the robust feature sets ordinarily reserved for executive-level phones are available on this entry-level endpoint, giving access to productivity-enhancing functionality to all the employees in your organization, while controlling costs at the same time.

Find the conferencing solution that's made for you. Presenting the GVC3200 series.

By Dorothy Murach, Marketing Manager at Grandstream Networks

We all know that no two businesses are exactly alike, so why settle for conventional business communications solutions? Instead of accepting the idea that devices “just work that way,” we should be asking for products that “work OUR way.” With this in mind, Grandstream set out to create a line of video conferencing systems that are flexible, powerful and affordable — allowing businesses of all kinds to create a video conferencing solution that works the way they operate, not the other way around.  

The GVC3200 series of video conferencing (VC) systems offers options that cover the diverse needs of businesses big, small and in-between. The series consists of three models: the GVC3200, GVC3202 and GVC3210. In this article we’ll explore each device in the GVC family and help you understand the flexibility and customization provided by each one — guiding you to choose a device that works the way your business does.

Product review

In many workspaces, internal mobility is vital.  This is especially true of businesses that have extensive facilities such as warehouses, factories, hotels, schools, or even university campuses where employees are required to physically move from place to place to get their jobs done. In these kinds of enterprises,  professionals must be reachable no matter where they are on campus.

Grandstream’s DP750 DECT VoIP base station enables this type of mobile connectivity by combining two reliable technologies: DECT and VoIP. This base station delivers wireless coverage of up to 300 meters outdoors and 50 meters indoors for up to five DP720 DECT handsets, allowing five concurrent calls while supporting up to ten SIP accounts.

For organizations that need to cover an even greater surface area, Grandstream has launched the DP760 long-range wideband DECT repeater for extending the coverage area of the DP750 base station.

Product review

Product Review

A decade ago, it would have been rare to meet someone who could carry out their profession from anywhere. For most, “going to work” involved physically going to a place of business. Today, because of the swift development of collaboration tools and the ubiquitousness of connectivity to the internet, working from anywhere is not only an option, but is often preferred by both employer and employee. Studies have shown that a mobile workforce tends to be more productive and experience higher job satisfaction.

Voice over IP (VoIP) technology is one of the major facilitators of employee mobility. Here we highlight some of the functionalities and tools that allow for a seamlessly mobile workforce.