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TeleDynamics Think Tank

How SIP enables workforce mobility

Posted by TeleDynamics on Feb 14, 2018 4:02:00 PM

A decade ago, it would have been rare to meet someone who could carry out their profession from anywhere. For most, “going to work” involved physically going to a place of business. Today, because of the swift development of collaboration tools and the ubiquitousness of connectivity to the internet, working from anywhere is not only an option, but is often preferred by both employer and employee. Studies have shown that a mobile workforce tends to be more productive and experience higher job satisfaction.

Voice over IP (VoIP) technology is one of the major facilitators of employee mobility. Here we highlight some of the functionalities and tools that allow for a seamlessly mobile workforce.

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Topics: Business Telephone System, SIP, Mobility, Productivity

What's so special about SIP?

Posted by Daniel Noworatzky on Feb 7, 2018 3:55:00 PM

Session Initiation Protocol (SIP) has become the de-facto standard protocol for voice-over-IP (VoIP) phone systems. What does it do and why has it won out over other protocols? We address these questions and more in this article.

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Topics: VoIP, SIP

Common VoIP issues and how to fix them

Posted by Daniel Noworatzky on Jan 31, 2018 3:52:00 PM

How to troubleshoot problems arising from blocked ports, ACLs, firewalls, NAT, and more

For networking professionals, one of the most difficult things to deal with is troubleshooting VoIP issues, because the troubleshooting process for VoIP is not always intuitive. Answers to the questions, “What could be wrong?” and “What should I check first?” are not always readily apparent.

To aid your troubleshooting and allow you to take some meaningful actions before reaching out to your telco or vendor help desk, we’ve listed the most common VoIP problems you may face, as well as their causes and solutions. 

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Topics: VoIP, Troubleshooting

How to hack-proof your VoIP network

Posted by Daniel Noworatzky on Jan 24, 2018 3:49:00 PM

One of the most common matters we discuss with customers on our support calls is network security – specifically, how to lock down SIP Trunks, IP PBXs, SIP phones, and routers from hacking. Here we review different ways hackers can break into your voice network and the steps you can take to secure your system.

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Topics: SIP Phones, IP PBX, SIP, Network Security, Routers

WAN connections and the SIP trunk: What’s the connection?

Posted by Daniel Noworatzky on Jan 17, 2018 3:54:00 PM

How you connect to the internet will impact your VoIP phone system

Because SIP trunks leverage the WAN technology used to connect to the internet, it is imperative to understand how the choice of WAN technology will impact the functionality of the SIP trunk. There are different ways to connect to the internet, and each has implications for voice traffic.

In this article, we discuss the main considerations to take into account when choosing between MPLS, metro Ethernet, LTE and SD-WAN.

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Topics: Business Telephone System, VoIP, SIP, Network Design

Migrate your legacy customers to VoIP this year

Posted by Daniel Noworatzky on Jan 10, 2018 3:48:00 PM

If you have customers that have not yet migrated to VoIP and are thinking about making the switch, this would be a great time to do it. According to the FCC, VoIP telephone subscriptions in the U.S. have been growing at a compound annual growth rate of 10% since 2013, and retail switch access has been declining by 11% annually during the same period. At that rate, VoIP subscribers now outnumber switched access customers, and ISDN connections are quickly sliding into obsolescence. SIP trunking is becoming the standard for PSTN connectivity.

To ensure a smooth transition, start by helping your customers answer these four basic questions to set them up for success.

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Topics: IP PBX, Business Telephone System, VoIP, Trends, Business Continuity, Business Strategy

SIP outlook for 2018: market growth strong to 2020

Posted by Guest Blogger on Jan 3, 2018 3:40:00 PM

New Eastern Management Group study reflects input from more than 3,500 IT managers surveyed worldwide.

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Topics: SIP, Trends

DuraFon PRO rugged enough for horseplay

Posted by TeleDynamics on Dec 6, 2017 3:44:00 PM

Case Study: long-range wireless coverage & durable handsets for stables & kennels

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Topics: Wireless, Mobility, Customer Success Story

TeleDynamics Wins Silver in Best in Biz Awards

Posted by TeleDynamics on Nov 29, 2017 3:48:00 PM

TeleDynamics Think Tank named Blog of the Year

We are pleased to announce that TeleDynamics has been named a silver winner in the Blog of the Year category in Best in Biz Awards.

Launched in March 2016, the Think Tank blog leverages TeleDynamics’ in-house expertise in Session Initiation Protocol (SIP), Voice over Internet Protocol (VoIP) and networking to create content that will help telephone systems channel partners build successful businesses.

 A Texas-sized thank you!

We would like to thank our customers, who by reading our articles and engaging with us through the blog have fueled its success. We are also grateful to our manufacturers and partners, who have contributed content as guest bloggers or have shared customer success stories and other content.

 “We created the Think Tank blog as a way to provide a valuable information resource for our customers,” said Maria Leyendecker, Director of Marketing at TeleDynamics. “Our relationship with our dealers is what matters most to us, and we have enjoyed leveraging this platform as one of many ways to engage with them.”

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Topics: Customer Service, News

Hybrid conference phones for every kind of personality

Posted by Guest Blogger on Nov 22, 2017 2:54:00 PM

Advances in technology in the office environment often move both quickly and slowly

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Topics: VoIP, SIP, DECT, conferencing, Product Review

Add a Comment:

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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