TeleDynamics Think Tank

Product Review

Topics: Product Review, Wi-Fi

...Especially if they have lousy internet service

Because of its name, most people think of SD-WAN as being relevant only for companies with multiple sites. But SD-WAN can do wonders for many types of companies – even a single-site business located in a remote area with an unreliable internet connection. If you work with a company that fits this description, SD-WAN can resolve a lot of their VoIP issues.

 

Topics: Business Telephone System, VoIP, Network Design

Product Review

Yealink’s W41P IP DECT phone solution brings a new level of flexibility to cordless phones in the workplace. The W41P package includes a W60B DECT base station, a T41S IP desk phone, and a DD10K DECT USB dongle that allows the IP phone to double as a DECT handset, so you get all the rich features and functionalities of VoIP combined with the convenience and mobility of DECT.

Topics: SIP Phones, Mobility, DECT, Product Review

As unwanted and unexpected as they are, crises do happen, and being unprepared only makes them worse. In a 2017 PwC survey, 65 percent of respondents reported experiencing at least one crisis in the past four years. Despite their prevalence, a 2013 study by Freshfields Bruckhaus Deringer found that more than 40% of respondents had no type of plan in place for dealing with a crisis.

Regardless of your customer’s current state of readiness, you can help them improve their security measures and crisis response even more with applications that run on their data network. And, if they have an on-premise IP PBX, they already have an arsenal of tools available in their existing system.

Topics: IP PBX, Business Telephone System, VoIP, Total Voice Solution, Software Integration, Productivity, home security, surveillance

Product Review

Sangoma offers an ideal solution for the mobile employee in its new DC201 DECT Base + Handset system. This is a package that includes a DB20 DECT base station with a single D10 handset. The DC201 is an ideal starting point for establishing an internal wireless telephony system which you can later expand by adding additional handsets, as well as additional base stations to expand the coverage area.

Topics: Wireless, Mobility, Cordless, DECT, Product Review

Product Review

Sangoma has raised the bar for entry-level IP phones with the s205. Now, the robust feature sets ordinarily reserved for executive-level phones are available on this entry-level endpoint, giving access to productivity-enhancing functionality to all the employees in your organization, while controlling costs at the same time.

Topics: SIP Phones, Business Telephone System, VoIP, SIP, Product Review

Product review

In many workspaces, internal mobility is vital.  This is especially true of businesses that have extensive facilities such as warehouses, factories, hotels, schools, or even university campuses where employees are required to physically move from place to place to get their jobs done. In these kinds of enterprises,  professionals must be reachable no matter where they are on campus.

Grandstream’s DP750 DECT VoIP base station enables this type of mobile connectivity by combining two reliable technologies: DECT and VoIP. This base station delivers wireless coverage of up to 300 meters outdoors and 50 meters indoors for up to five DP720 DECT handsets, allowing five concurrent calls while supporting up to ten SIP accounts.

For organizations that need to cover an even greater surface area, Grandstream has launched the DP760 long-range wideband DECT repeater for extending the coverage area of the DP750 base station.

Topics: Business Telephone System, VoIP, Grandstream, Mobility, Cordless, DECT, Product Review

Product review

Topics: IP PBX, Business Telephone System, VoIP, SIP, Grandstream, Business Continuity, Product Review, Business Strategy

Session Initiation Protocol (SIP) has become the de-facto standard protocol for voice-over-IP (VoIP) phone systems. What does it do and why has it won out over other protocols? We address these questions and more in this article.

Topics: VoIP, SIP

How to troubleshoot problems arising from blocked ports, ACLs, firewalls, NAT, and more

For networking professionals, one of the most difficult things to deal with is troubleshooting VoIP issues, because the troubleshooting process for VoIP is not always intuitive. Answers to the questions, “What could be wrong?” and “What should I check first?” are not always readily apparent.

To aid your troubleshooting and allow you to take some meaningful actions before reaching out to your telco or vendor help desk, we’ve listed the most common VoIP problems you may face, as well as their causes and solutions. 

Topics: VoIP, Troubleshooting