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TeleDynamics Think Tank

Six steps to enabling a work-from-home environment

Posted by Daniel Noworatzky on Apr 22, 2020 10:30:00 AM

The COVID-19 pandemic is impacting businesses around the world. Organizations are being forced to maneuver in a new world of security and privacy issues related to a remote workforce involving hardware and software needs, as well as employee access policies. While working from home may be a new and foreign concept to some companies, the cloud-based tools they use everyday have made it infinitely easier to continue operations and serving their customers with the same level of quality of service, support and communications that their brick and mortar operations have sought to provide.

So, as resellers and service providers of VoIP and uCast services, one of the most critical components in enabling a successful work-from-home experience for your customers (and their customers) is to keep the phone services operating as normally as possible. In this article, we suggest six steps to enabling an effective work-from-home (WFH) environment.

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Topics: Firmware Upgrades, Mobility, Video Conferencing, Business Continuity, conferencing, Productivity, Cloud, Business Strategy, Unified Communications, Konftel

Yealink’s upgrade to V40 for T5 smart IP phones

Posted by Daniel Noworatzky on Nov 15, 2017 3:54:00 PM

Back in May we reviewed Yealink’s innovative T5 smart media phones. Now, Yealink has introduced the Version 40 firmware upgrade for these phones, adding to an already impressive arsenal of features and functionalities.

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Topics: VoIP, SIP, Yealink, Firmware Upgrades, Video Conferencing, Android, Product Review

You asked, we answered: Grandstream’s GDS3710 facility access solution

Posted by Guest Blogger on Aug 23, 2017 3:48:00 PM

 

Answers to the most frequently asked questions about our HD, IP door phone

By Kate Clavet, Content Marketing Specialist, Grandstream Networks

Grandstream Networks recently came out with our first facility access solution, the GDS3710 an HD, IP door phone.  It’s been a huge hit within the industry and we really enjoy using it in our offices, but as with any new product there are a lot of questions. I took this time as an opportunity to answer the most common questions, in one handy spot. Enjoy!

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Topics: Business Telephone System, Grandstream, Peripherals, Firmware Upgrades, home security

How to future-proof your business telephone system

Posted by Daniel Noworatzky on Apr 6, 2016 6:23:58 PM


Three things you can do today to make sure your clients’ phone systems
 will be ready for future technology


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Topics: Customer Service, Business Telephone System, VoIP, SIP, Total Voice Solution, Peripherals, Firmware Upgrades

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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