Green unified communications is about more than reducing the environmental impact of large data centers. Enterprise UC and VoIP systems also consume energy around the clock, creating opportunities for organizations to reduce both their carbon footprints and operating costs.

From always-on IP phones and PoE switches to UC servers, IP PBXs, and conferencing systems, enterprise communications infrastructure can represent a significant source of energy consumption. Fortunately, improving energy efficiency doesn't necessarily require major infrastructure investments. Smarter power management, optimized configurations, and more efficient equipment can deliver meaningful savings, particularly in large deployments.

In this article, we explore practical ways to make UC and VoIP systems greener and more cost-efficient, from individual endpoints to on-premises infrastructure and cloud-based communications services.

Not every business needs a tri-band access point to take advantage of Wi-Fi 7. For organizations looking to improve wireless capacity and performance without investing in 6 GHz infrastructure, Grandstream's GWN7673 offers a compelling alternative. This enterprise-grade, dual-band access point delivers many of Wi-Fi 7's benefits while focusing on the 2.4 and 5 GHz bands that most businesses already rely on.

In this article, we examine the GWN7673's most noteworthy features, how it fits into Grandstream's expanding Wi-Fi 7 portfolio, and the deployment scenarios for which it is best suited.

Wireless headsets have become standard equipment for many business users. But businesses don't need to over-invest to get professional-grade wireless performance and versatility.

Combining DECT and Bluetooth connectivity is one of the Yealink WH64's strongest selling points, bringing a level of wireless flexibility typically associated with higher-end business headsets to a more affordable price point.

The WH64 hits the sweet spot between features and affordability, delivering the wireless freedom, versatility, and call quality that business users need without premium-headset pricing. In this article, we review its features, configurations, and capabilities, and examine what makes it such a popular choice for business communications.

In this article, we review the WH64’s features, configurations, and capabilities, and examine what makes it a top seller.

For many businesses and their customers, the most familiar application of AI in communications systems has been the standalone chatbot. Yeastar has significantly exceeded that standard by incorporating AI directly into its P-Series ecosystem, working with actual calls, voicemails, call routing, and business workflows.

In this article, we showcase some of Yeastar’s most innovative AI integrations in two particular areas: AI that assists employees and agents, and AI that interacts directly with customers. As you will see, these aren’t just AI features for AI’s sake. Their purpose is to reduce repetitive work and make communication more effective.

While automated provisioning has made bringing UC and VoIP endpoints online faster and easier than ever, even highly automated systems can run into trouble when common provisioning pitfalls are overlooked. Knowing where those problems can occur and how to avoid them can mean the difference between a smooth rollout and a frustrating troubleshooting exercise.

Behind the apparent simplicity of today’s provisioning systems lies a chain of network services, protocols, security mechanisms, and configuration dependencies that must all work together correctly. A problem at any point in that chain can prevent a device from provisioning or registering as expected.

In this article, we walk through the UC and VoIP provisioning process, highlighting common points of failure that even seasoned professionals may encounter and what to look for when things don’t go as planned.

Unified communications (UC) has come a long way from the days of traditional PBXs, voice trunks, and analog phones. Since communications technology has changed so dramatically over the years, shouldn’t the way we sell these solutions evolve as well?

Many resellers still approach UC as if they are selling boxes, devices, and standalone services, but today, UC is much more than that. It is a communications solution that becomes part of an organization’s workflow, business processes, customer experience, and overall operating model.

In this article, we explore seven mistakes that resellers make when selling UC solutions, along with practical ways to avoid them. Although this is a list of “mistakes,” it really outlines best practices for selling UC solutions. The overarching principle is that the most successful resellers are not just moving boxes or quoting licenses. They are trusted advisors who help customers understand what they actually need.

Sometimes the hardest part of extending a network is simply getting from one building to the next. Running fiber may be expensive, disruptive, or impractical, while adding separate Internet connections introduces recurring costs. The Grandstream GWN7302 wireless bridging device offers another option: a high-speed wireless bridge that can link buildings and facilities over distances of up to 3.1 miles (5 km). 

This device is especially useful for linking buildings and facilities on a campus, allowing them to communicate and share network services such as internet connectivity. In this article, we review this Grandstream device, share its advanced features, and explore the most common use cases for which it is best suited. 

One of the biggest advantages of the Yealink W70B base station is the flexibility to build a cordless communications system around the way a business actually works. 

Rather than supporting just a handful of cordless handsets, the W70B can serve as the hub for a broad mix of Yealink DECT endpoints, including handsets, headsets, desk phones, a conference phone, and range-extending repeaters.

That versatility makes it possible to support very different users and work environments from a single DECT platform, whether employees are moving through a warehouse, working at a desk, joining an impromptu conference, or operating in a rugged environment.

In this article, we take a closer look at the W70B and the compatible DECT devices that make it such a flexible foundation for business cordless communications.

Discussions about data centers usually focus on servers, switches, storage, virtualization, and cybersecurity. An aspect that is often overlooked is cabling. Data center cabling directly affects performance, uptime, troubleshooting, scalability, and even cooling, all of which are vital to long-term operational efficiency.

In this article, we take a closer look at this critical aspect of data centers, examine the most common cable types and design approaches, and briefly explore how AI data centers, in particular, are changing cable requirements.

Grandstream’s GSC3560 and GSC3565 smart outdoor intercoms go beyond traditional door-entry applications. Designed to integrate with VoIP, paging, alarms, sensors, locks, and other facility infrastructure, they can serve as outdoor communication endpoints within a broader security and facility management system.

In this article, we take a closer look at the two models, examine what sets them apart from more conventional door phones, and explore the applications they can support.