Artificial intelligence is changing the landscape of various technologies, and we've examined its role in various voice, collaboration, and unified communications-related scenarios. 

This article focuses on how AI is involved specifically in videoconferencing (VC) and unified communications-as-a-service (UCaaS) systems. We look at functions that are both already available today and those that are expected to be available in the near and not-so-near future.

Unified communications (UC) systems and services increasingly integrate into other network applications, enhancing their overall value and importance. This advancement of UC services impacts the level of complexity involved in their coordination, configuration, integration and operation.

Artificial intelligence (AI) in unified communications is exceptionally well suited to simplify this complexity by implementing smart processes and algorithms to manage these inherent intricacies.

In this article, we explore some of the practical applications of AI within UC, examining functionalities that some have already implemented and some capabilities that we expect in the near and not-so-near future.

In the style typical of what we expect from Yealink, the company has introduced a new desk phone to its already star-studded IP phone portfolio. This phone fills in the gaps between the existing models by presenting a unique combination of features and capabilities.

The T34W complement the T3 entry-level series. In this article, we highlight some of its most attractive features.

Reminder: There's still time to take advantage of Yealink's Fight Inflation 2023 sale with up to 12% off select desktop phones and up to 5% off DECT phones. Offer available to registered resellers only. Speak with  your TeleDynamics rep for more details, but hurry: the offer ends on 31 December 2023.

Video conferences are key for effective team collaboration in the modern business environment. Yealink has developed a line of Teams-enabled devices for Microsoft Teams Rooms to further enhance and streamline videoconferencing and remote collaboration for enterprises of all shapes and sizes.

This article highlights some of the most noteworthy Teams-certified devices and videoconferencing kits available from Yealink.

Grandstream is known for its high-quality network infrastructure equipment, and devices. The company recently introduced a new series of layer 3 network switches to its star-studded lineup. In this article, we review this series of devices, highlighting each unit's innovative features and describing some of the most common use cases for each.

Yealink’s WH62 and WH63 are two of the most novel and functional headsets for a wide variety of business use cases. These devices are ideal for remote workers, high-call-volume employees, and contact-center scenarios.

Depending on the situation, these headphones constitute optimal choices for highly mobile users, noisy environments, and situations in which the user needs to remain aware of their surroundings. With the use of DECT technology, security, robustness, and long-range are all characteristics of these groundbreaking headsets.

One of the most beneficial aspects of these devices is the fact that they are highly compatible with a multitude of third-party desk phones, besides being fully compatible with Yealink desk phones as well. In this article, we’ll further examine this unprecedented level of compatibility.

On October 26, Yealink created a fantastic video webinar focusing on the MVC S60 and MVC S90 Microsoft Teams Rooms systems. These kits leverage some of the most cutting-edge technologies to enhance your videoconferencing and remote collaboration experience.

In this article, we review the webinar and discuss some of the highlights showcased in these two intelligent products.

Yealink’s MVC S60 and MVC S90 are ideal room videoconferencing systems for mid-sized and large rooms, respectively. Both incorporate cutting-edge technologies and extensively leverage the latest artificial intelligence capabilities. In this article, we focus on two particularly useful AI-related features and capabilities as we highlight the future of videoconferencing.

Grandstream just introduced its newest Wi-Fi 6 access point: the GWN7661. This compact, lightweight device with convenient wall-mounting options is an excellent addition to Grandstream's arsenal of wireless APs, and it will make a fine addition to any home or business, as well. In this article, we take an in-depth look into the benefits and value of this unique device.

Gone are the days of the monolithic business with standardized communications needs. Today’s companies are highly specialized and cannot use a one-size-fits-all solution. 

Organizations can efficiently and effectively build unique solutions adaptable to their requirements by introducing the communications-platform-as-a-service (CPaaS) concept, which addresses the need for extreme customization and integration with existing business applications.

In this article, we take a deep dive into the world of CPaaS to see what it is, how it works, and how it can benefit your customers' businesses. We also examine a detailed use case to clarify this often difficult-to-understand service.