Device as a service (DaaS) is a growing trend for all types of companies who don’t want to tie up their capital in business equipment. With DaaS, you rent the equipment for a small monthly fee without having to pay anything up front, and the monthly payments count as an operating expense rather than as a capital expense.

Offering a DaaS equipment rental program to your customers is a great way to provide equipment for companies who might not have the budget allocated to buy equipment, or who would prefer to account for the expense as an operating expense. In this article, we show you how you can easily offer a DaaS rental program to your customers.

Topics: Customer Service, Business Telephone System, Total Voice Solution, Trends

Product Review

If any of your customers have partnered with Microsoft for their communication and collaboration needs, or are considering doing so, then this article will be of special interest to you. Yealink has expanded its portfolio of Microsoft-certified devices that are integrated with Skype for Business as well as Microsoft Teams, meaning that these powerful collaboration tools are now accessible via Yealink’s physical communications devices.

In this article, we examine the advantages that businesses can gain through the integration of Microsoft Teams and Skype for Business with Yealink’s solutions.

Topics: SIP Phones, Yealink, Software Integration, Videoconferencing, Productivity, Product Review, Cloud, Unified Communications, Microsoft

 

Two years after Yealink launched its T5 series of smart media phones, Yealink has updated this series to deliver even more productivity-focused features that will aid all levels of middle to upper management and high call-volume users. We take a look at the new models in this article.

Topics: SIP Phones, Wireless, SIP, Yealink, DECT, Productivity, Product Review, Unified Communications

 

A firewall is a vital component of any enterprise network. But, it can also wreak havoc on the operation of VoIP implementations. In this article, we address the most common problems a firewall can introduce to an IP telephony network, as well as best practices for avoiding or remedying them.

Topics: VoIP, Network Security, Troubleshooting, Network Design, Firewall

Product Review

Avaya’s J series phones offer a wide range of options with four models to choose from. From the entry level J129 through to the high-performance J179, these phones are ideal for fulfilling the needs of virtually any enterprise user. The range of features that the J series phones deliver are sufficient for most businesses to base their entire telephony networks solely on these devices. This greatly simplifies implementation, maintains a consistency across the network, and allows you to take advantage of some of the most advanced features these phones provide.

Topics: SIP Phones, VoIP, Product Review, Bluetooth, Wi-Fi, Avaya

(Product Review)

Yealink’s T5 series phones have been at the forefront of innovation. These phones have successfully combined multiple mature technologies to offer products with the perfect balance between simplicity and functionality. Yealink has remained true to this legacy with the introduction of the VP59, its newest flagship smart videophone.

Topics: SIP Phones, Yealink, Mobility (including remote work), Cordless, DECT, Videoconferencing, Android, Productivity, Product Review, Bluetooth, Wi-Fi, Unified Communications

Product Review

Have you ever wanted to bring your teleconference with you wherever you go? You may be visiting a client and need to add some partners back at headquarters into the discussion, and there’s no readily available conference phone to use on the premises. No problem, just whip out your Avaya B109 conference phone, pair it with your mobile phone, and begin the conversation!

Topics: Mobility (including remote work), Conferencing, Product Review, Unified Communications, Avaya

By Chris Jones, #TurnOnVPN

In the age of relentless internet surveillance, using a VPN has become mandatory for anyone who values their online privacy. Between your internet service provider storing your entire browsing history and third parties planting “cookies” (data trackers) all over the websites you visit, you leave a considerable digital footprint whenever you surf the web. This intimate data is then sold to advertisers so they can better target online ads.

These growing privacy concerns made VPN incredibly popular. VPN (Virtual Private Network) encrypts your network, making it impossible for third parties to access and collect your browsing data. Widely available and often free, VPN seems to be the perfect solution to guarding your internet privacy.

But as Kenneth White, an internet security expert, revealed to CNN Business, "there is a long history of 'free' VPNs that prey on innocent consumers' concerns about security and cynically make them less safe.” Here are the three main dangers related to using a free VPN service: 

Topics: Network Security

Cisco is a name familiar to almost anyone who has worked in networking or telecommunications over the past few decades. Founded in the mid-1980s, it pioneered some of the most fundamental concepts in networking, including LANs, WANs, and multiprotocol routing. In this article, we take a closer look at Cisco and its cutting-edge networking and telecommunications solutions.

Topics: SIP Phones, Headsets, Gateway, Switches, Cisco

Product Review

If you want to get your wireless network up and running quickly, and for a reasonable price, the TP-Link Omada solution is ideal. It provides both easy-to-install procedures and reliable, high-quality components for networks with anywhere from two to two hundred or more access points.

Topics: Wireless, Mobility (including remote work), Product Review, Cloud, Wi-Fi, TP-Link