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TeleDynamics Think Tank

How to choose a reputable VoIP service provider

Posted by Daniel Noworatzky on Jul 13, 2022 10:45:00 AM

Voice over Internet Protocol (VoIP), a collection of technologies enabling voice communications over IP networks, has come a long way since its first commercial application over 20 years ago. It has successfully overcome its many obstacles, developing into a robust, reliable and extremely flexible communications solution. You would be hard-pressed to find any new business telephone system installed within the past couple of years based on technology other than VoIP.

In a previous article, we saw how reliable the technology has becomeIn this article, we look at the factors to consider when choosing VoIP services, especially services delivered within a UCaaS framework. This will help you choose the best provider for your particular business needs.

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Topics: VoIP, Trends, Cloud, Voice Protocols

Advances in VoIP reliability

Posted by Daniel Noworatzky on Jun 29, 2022 10:50:00 AM

In the past, VoIP was considered a low-quality, undependable voice service delivered over an unreliable internet connection. Since then, the technology has improved dramatically, as have the methods and connections used to deliver it. VoIP now enjoys the same levels of availability and robustness as traditional telephony did at its peak.

Even so, the stigma of low quality and low dependability has followed VoIP to this day. In this article, we attempt to understand why this is the case and provide a realistic picture of the phenomenal reliability that VoIP can achieve today.

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Topics: QoS, VoIP, SD-WAN, Voice Protocols

Snom’s M900 multicell base station

Posted by Daniel Noworatzky on Dec 1, 2021 10:36:00 AM

Product Review

There are many businesses that require wireless telephony on their premises. Hospitals, hotels, warehouses, universities, and a multitude of manufacturing environments require employees to maintain a high level of mobility within an enterprise’s facilities while simultaneously maintaining their reachability via the internal phone system.

For such environments, a DECT-based system is arguably the simplest turn-key solution. Snom has made such a solution even simpler and highly scalable with its M900 DECT base station.

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Topics: Wireless, Business Telephone System, VoIP, SIP, DECT, Product Review, Voice Protocols, Snom

How to fix IP phone registration issues

Posted by Daniel Noworatzky on Apr 15, 2020 10:40:00 AM

If you are a voice network engineer, then it has probably happened to you. Your SIP server is all set up and you have plugged in your IP phone. Its lights come on, its screen is activated, you see the loading icon rotating, and then… nothing. For some reason, the phone will not register.

IP phone registration issues are, unfortunately, not uncommon. In this article, we examine the most common causes of registration failures, and best practices for troubleshooting and resolving them.


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Topics: SIP Phones, IP PBX, Business Telephone System, SIP, Troubleshooting, Voice Protocols, firewall

How to use SNMP to monitor your VoIP network

Posted by Daniel Noworatzky on Mar 4, 2020 10:47:00 AM

Wouldn’t it be great to have superhero X-ray vision that allows you to understand, in a single glance, what is going on with the voice traffic on your network? In fact, it is possible to do so using the Simple Network Management Protocol (SNMP). In this article, we take a look at this protocol and highlight the special features it has up its sleeve to help you with your VoIP monitoring needs.

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Topics: QoS, VoIP, Troubleshooting, Voice Protocols

VoIP protocols: H.323 and MGCP as alternatives to SIP

Posted by Daniel Noworatzky on Mar 6, 2019 10:52:00 AM

Part 2 of 2

When it comes to VoIP signaling, SIP is by far the most widely-used protocol. But, there are other protocols, as well, and being familiar with them is helpful when establishing interoperability between systems or deploying specialized installations. In this article, we’ll discuss the H.323 protocol suite and the media gateway control protocol (MGCP), and look at applications for which they are best suited.

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Topics: VoIP, Network Design, Gateway, Voice Protocols

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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