As one of the biggest expenses of any business, telecommunications solutions should be both reliable and cost-effective. One telephony network design aspect that can provide both is the direct connection of the IP phone system to a mobile network.
Here we explore two ways to do this, either of which not only achieves cost savings for the company but also enhances reliability by providing an additional redundant and overflow route.
Topics: Business Telephone System, VoIP, SIP, Total Voice Solution, Business Continuity, Mobile
Replacing a legacy PBX that a company has used for years with an IP PBX can be intimidating, and understandably so. That’s why we recommend a transition method that allows the new technology to be gradually introduced over time. This not only ensures business continuity but also gives the associates plenty of time to adjust to the new equipment.
Topics: Customer Service, SIP Phones, IP PBX, Business Telephone System, VoIP, SIP, Total Voice Solution, Business Continuity
Ensuring business continuity in case of unexpected service loss is an essential component of any IP telephone system. In a previous blog post we mentioned various failover mechanisms that can be deployed to address different scenarios. Here, we’ll take a closer look at two in particular: backup SIP trunk or ITSP, and failover servers. You may be surprised to discover how easy and affordable they are to set up – especially when compared with the costly alternative of service interruption.
Topics: IP PBX, QoS, Business Telephone System, VoIP, Total Voice Solution, Business Continuity
