How often have you led or participated in a conference call where a technician had to come in to set up the call or troubleshoot? Because many conferencing systems are not intuitive enough to be operated without some training and practice, they often go underutilized and the company doesn’t fully reap the productivity and cost-saving benefits that the systems are meant to provide.
Konftel has made this problem a thing of the past with its sophisticated yet easy-to-use conferencing solutions. Here we present a customer success story that demonstrates how Olsson Associates has been using its Konftel platform to improve and simplify the communications among almost 1,000 employees across some 30 offices in seven U.S. states.
Read More
Topics:
Customer Service,
Peripherals,
Conferencing,
Customer Success Story
Answers to the most frequently asked questions about our HD, IP door phone
By Kate Clavet, Content Marketing Specialist, Grandstream Networks
Grandstream Networks recently came out with our first facility access solution, the GDS3710 an HD, IP door phone. It’s been a huge hit within the industry and we really enjoy using it in our offices, but as with any new product there are a lot of questions. I took this time as an opportunity to answer the most common questions, in one handy spot. Enjoy!
Read More
Topics:
Business Telephone System,
Grandstream,
Peripherals,
Firmware Upgrades,
Home Security
There are many ways the IoT can leverage, and be leveraged by, VoIP systems to create a more productive workplace.
Read More
Topics:
VoIP,
SIP,
Peripherals,
Software Integration,
Trends,
Productivity
Fashion models aren’t the only ones who accessorize. Your customers need accessories, too! If they have an IP phone system, peripherals are an easy way to instantly boost productivity. When putting together your next enterprise telephone system proposal, consider including some from this list, or browse our website for more ideas.
Read More
Topics:
Customer Service,
SIP Phones,
Business Telephone System,
VoIP,
SIP,
Peripherals,
Mobility (including remote work),
Cordless,
Headsets,
Conferencing
Get even more bang for your buck by adding these five bells and whistles to your VoIP server.
As long as you have one, you may as well get the most out of your IP PBX by taking advantage of the plethora of applications and systems designed to work on it. IP PBXs of course coordinate your VoIP communications, but they can also do a host of other things. Here we list five non-voice services your IP PBX can perform for your business.
Read More
Topics:
IP PBX,
VoIP,
SIP,
Peripherals
Part 1 of 2: Room Systems
If it’s been a while since you’ve looked into videoconferencing equipment, now might be a good time to take a fresh look. Over the past five years, the pricing has come down to an easily accessible level, and the systems are now more interoperable with other hardware and apps than ever before.
Read More
Topics:
Customer Service,
VoIP,
SIP,
Total Voice Solution,
Grandstream,
Yealink,
Peripherals,
Videoconferencing
We get a lot of questions at TeleDynamics about headsets, so hopefully this post will help answer some of them. Most questions revolve around whether buying headsets is worth the investment, and whether to get corded or wireless.
Read More
Topics:
SIP Phones,
Wireless,
Business Telephone System,
VoIP,
SIP,
Total Voice Solution,
Peripherals,
Mobility (including remote work),
Headsets
Three things you can do today to make sure your clients’ phone systems
will be ready for future technology
Read More
Topics:
Customer Service,
Business Telephone System,
VoIP,
SIP,
Total Voice Solution,
Peripherals,
Firmware Upgrades
