Part 1 of 2: Room Systems
If it’s been a while since you’ve looked into videoconferencing equipment, now might be a good time to take a fresh look. Over the past five years, the pricing has come down to an easily accessible level, and the systems are now more interoperable with other hardware and apps than ever before.
Topics: Customer Service, VoIP, SIP, Total Voice Solution, Grandstream, Yealink, Peripherals, Videoconferencing
We get a lot of questions at TeleDynamics about headsets, so hopefully this post will help answer some of them. Most questions revolve around whether buying headsets is worth the investment, and whether to get corded or wireless.
Topics: SIP Phones, Wireless, Business Telephone System, VoIP, SIP, Total Voice Solution, Peripherals, Mobility (including remote work), Headsets
Most people understand that VOIP allows you to make calls over the Internet, thus saving lots of money in long-distance calls. But VOIP can also be a powerful productivity booster, even for businesses that don’t make a lot of long distance calls. Because IP telephony moves seamlessly between voice and data on the same network, it allows functionality that is not possible when voice is transmitted separately. Here we look at a dozen cool examples of this.
Topics: SIP Phones, IP PBX, Business Telephone System, VoIP, SIP, Total Voice Solution, Software Integration, Mobility (including remote work)
OK, so maybe provisioning SIP phones was never a barrel of laughs. But it can at least be quick, easy and painless. And that definitely leaves more time for fun.
Topics: Customer Service, Outsourcing, SIP Phones, Business Telephone System, VoIP, SIP
Wondering whether to install an open-source IP telephone system for your customer? Here we compare the strengths of both open-source and proprietary platforms to help you choose.
Topics: Business Telephone System, VoIP, SIP
Three things you can do today to make sure your clients’ phone systems
will be ready for future technology
Topics: Customer Service, Business Telephone System, VoIP, SIP, Total Voice Solution, Peripherals, Firmware Upgrades
Whether your customer wants to expand or upgrade an existing legacy system, or whether they want to replace it with a new system using voice over IP or other current technologies, your ultimate goal is to build a total voice solution that meets their current needs, allows for future scalability, and justifies a financial transaction. Let’s take a look at four factors to consider when selecting an appropriate system.
Topics: Customer Service, Business Telephone System, VoIP, SIP, Total Voice Solution
