For many people, the comfort and familiarity of the traditional desktop telephone are non-negotiable. There is something reassuring about holding a handset to your ear, speaking into the mouthpiece, and sometimes even fumbling playfully with the coiled cord.
Even so, current trends seem to indicate that the days of these traditional desk phones — even highly advanced voice over IP (VoIP) phones—are numbered.
In this article, we examine the rise of softphones and the decline of hardphones. We also explore the reasons for this trend and try to predict what you can expect in the coming years.
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Topics:
SIP Phones,
VoIP,
Trends,
Unified Communications
Wireless networks are often characterized using designations that reflect the specific capabilities they deliver. Commonly encountered classifications today include Wi-Fi 5 and Wi-Fi 6. But what exactly do these terms signify, and is the distinction between them important?
This article delves into these standards, highlighting their differences and shedding light on the prospects of Wi-Fi technology.
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Topics:
Wireless,
Trends,
Wi-Fi
Unified communications (UC) systems and services increasingly integrate into other network applications, enhancing their overall value and importance. This advancement of UC services impacts the level of complexity involved in their coordination, configuration, integration and operation.
Artificial intelligence (AI) in unified communications is exceptionally well suited to simplify this complexity by implementing smart processes and algorithms to manage these inherent intricacies.
In this article, we explore some of the practical applications of AI within UC, examining functionalities that some have already implemented and some capabilities that we expect in the near and not-so-near future.
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Topics:
VoIP,
Trends,
Network Security,
Troubleshooting,
Unified Communications,
Collaboration,
AI
Yealink’s MVC S60 and MVC S90 are ideal room videoconferencing systems for mid-sized and large rooms, respectively. Both incorporate cutting-edge technologies and extensively leverage the latest artificial intelligence capabilities. In this article, we focus on two particularly useful AI-related features and capabilities as we highlight the future of videoconferencing.
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Topics:
Yealink,
Trends,
Videoconferencing,
Unified Communications,
Microsoft,
AI
Gone are the days of the monolithic business with standardized communications needs. Today’s companies are highly specialized and cannot use a one-size-fits-all solution.
Organizations can efficiently and effectively build unique solutions adaptable to their requirements by introducing the communications-platform-as-a-service (CPaaS) concept, which addresses the need for extreme customization and integration with existing business applications.
In this article, we take a deep dive into the world of CPaaS to see what it is, how it works, and how it can benefit your customers' businesses. We also examine a detailed use case to clarify this often difficult-to-understand service.
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Topics:
Software Integration,
Trends,
Cloud,
Unified Communications,
CPaaS
Yealink presented a channel webinar last month focusing on market trends and some of the company’s most noteworthy videoconferencing technologies and products. In this article, we provide a summary of topics discussed for those who may have missed it.
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Topics:
Yealink,
Trends,
Events
Finding a modern business that doesn't regularly use videoconferencing (VC) is hard. And while the requirements of social distancing substantially boosted the use of videoconferencing during the pandemic, its increased use has continued because it is practical and makes good business sense.
This article examines the current state of videoconferencing in the business world and how it has become an integral part of most businesses today. We also take a peek into what the future holds for this technology.
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Topics:
Grandstream,
Yealink,
Trends,
Videoconferencing,
Collaboration,
AI,
Communication
The arrival of ChatGPT has propelled AI into the mainstream. It is a tool that allows anyone to use AI technology and has thus dramatically increased broad exposure to and understanding of artificial intelligence.
Of course, AI is about much more than simply writing prompts and examining text responses. For unified communications (UC) systems, AI is poised to add massive value to an already innovative and versatile set of applications, ultimately launching UC into a realm of new capabilities.
This article examines how AI is expected to shape numerous aspects of UC technology and related systems in the near and not-so-near future.
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Topics:
Trends,
Videoconferencing,
Unified Communications,
Collaboration,
AI,
Communication
Over the past few years, breakthroughs in artificial intelligence (AI) have permeated many areas of technology, making AI an integral part of a whole series of systems and applications. Undoubtedly, one of the most evident manifestations of the AI revolution is the introduction of ChatGPT into the mainstream.
In this article, we examine this particular service, what makes it unique and how it and services like it are expected to affect business communications in the future.
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Topics:
Software Integration,
Trends,
Unified Communications,
AI
The world has seen an incredible surge in technological advancements in recent years. The convergence of Voice over Internet Protocol (VoIP) and artificial intelligence (AI) is at the forefront of this revolution. As the adoption of VoIP continues to expand, so does the potential for AI to revolutionize how we communicate.
In this article, we explore the potential of AI in VoIP applications and its implications for the future of communications.
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Topics:
VoIP,
Trends,
Productivity,
AI,
Communication