We get a lot of questions at TeleDynamics about headsets, so hopefully this post will help answer some of them. Most questions revolve around whether buying headsets is worth the investment, and whether to get corded or wireless.
TeleDynamics Think Tank
Should you get headsets for your office phones?
Topics: SIP Phones, Wireless, Business Telephone System, VoIP, SIP, Total Voice Solution, Peripherals, Mobility (including remote work), Headsets
How VoIP can boost your business productivity
Most people understand that VOIP allows you to make calls over the Internet, thus saving lots of money in long-distance calls. But VOIP can also be a powerful productivity booster, even for businesses that don’t make a lot of long distance calls. Because IP telephony moves seamlessly between voice and data on the same network, it allows functionality that is not possible when voice is transmitted separately. Here we look at a dozen cool examples of this.
Topics: SIP Phones, IP PBX, Business Telephone System, VoIP, SIP, Total Voice Solution, Software Integration, Mobility (including remote work)
Putting the fun back into SIP phone provisioning
OK, so maybe provisioning SIP phones was never a barrel of laughs. But it can at least be quick, easy and painless. And that definitely leaves more time for fun.
Topics: Customer Service, Outsourcing, SIP Phones, Business Telephone System, VoIP, SIP
Proprietary vs. open-source VoIP phone systems
Wondering whether to install an open-source IP telephone system for your customer? Here we compare the strengths of both open-source and proprietary platforms to help you choose.
Topics: Business Telephone System, VoIP, SIP
Hosted versus on-premise IP PBX: which is the better choice?
Topics: Outsourcing, IP PBX, QoS, Business Telephone System, VoIP
Topics: OTT VOIP, VoWi-Fi, Business Telephone System, VoIP, Trends, Mobility (including remote work)
How to future-proof your business telephone system
Three things you can do today to make sure your clients’ phone systems
will be ready for future technology
Topics: Customer Service, Business Telephone System, VoIP, SIP, Total Voice Solution, Peripherals, Firmware Upgrades
Four factors to consider when proposing a new phone system to your customer
Whether your customer wants to expand or upgrade an existing legacy system, or whether they want to replace it with a new system using voice over IP or other current technologies, your ultimate goal is to build a total voice solution that meets their current needs, allows for future scalability, and justifies a financial transaction. Let’s take a look at four factors to consider when selecting an appropriate system.
Topics: Customer Service, Business Telephone System, VoIP, SIP, Total Voice Solution
Welcome to our Think Tank
In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.
If you would like elaboration on a specific topic, please let us know in the comments section.
Happy reading and thanks for stopping by!
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