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TeleDynamics Think Tank

Grandstream’s HA100 high availability controller for the UCM6510 IP PBX

Posted by Daniel Noworatzky on Feb 28, 2018 3:48:00 PM

Product review

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Topics: IP PBX, Business Telephone System, VoIP, SIP, Grandstream, Business Continuity, Product Review, Business Strategy

Migrate your legacy customers to VoIP this year

Posted by Daniel Noworatzky on Jan 10, 2018 3:48:00 PM

If you have customers that have not yet migrated to VoIP and are thinking about making the switch, this would be a great time to do it. According to the FCC, VoIP telephone subscriptions in the U.S. have been growing at a compound annual growth rate of 10% since 2013, and retail switch access has been declining by 11% annually during the same period. At that rate, VoIP subscribers now outnumber switched access customers, and ISDN connections are quickly sliding into obsolescence. SIP trunking is becoming the standard for PSTN connectivity.

To ensure a smooth transition, start by helping your customers answer these four basic questions to set them up for success.

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Topics: IP PBX, Business Telephone System, VoIP, Trends, Business Continuity, Business Strategy

How much would your business benefit from cloud-based UC?

Posted by Daniel Noworatzky on Jun 7, 2017 3:53:00 PM

Part 2 of 2: Cloud communications offer many advantages, but some businesses benefit less than others

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Topics: Business Telephone System, VoIP, Total Voice Solution, Trends, Business Continuity, Productivity, Cloud

Get high throughput without high cost using Peplink’s Balance Router

Posted by Daniel Noworatzky on Feb 8, 2017 1:55:00 PM

Product review

There are several ISPs (internet service providers) that can provide your business with high- and super-high speed internet access. These technologies include Metro Ethernet and Fiber to the Premises (FTTP) and offer speeds from several Mbps to 1 Gbps and beyond – but with a hefty price tag.  

An alternative is the bonding of multiple ADSL/VDSL or cable lines to take advantage of the aggregate bandwidth of these connections while paying a comparably miniscule monthly cost. All that’s needed is a load balancing WAN router like Peplink’s Pepwave Balance 20 Dual-WAN Router.

Designed for small office and branch office use, not only does the Balance 20 router perform link bonding and load balancing, but it also offers an impressive array of additional features.

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Topics: Business Continuity, Routers

Why you should connect your VoIP phone system to a mobile network

Posted by Daniel Noworatzky on Feb 1, 2017 2:50:00 PM

As one of the biggest expenses of any business, telecommunications solutions should be both reliable and cost-effective. One telephony network design aspect that can provide both is the direct connection of the IP phone system to a mobile network.

Here we explore two ways to do this, either of which not only achieves cost savings for the company but also enhances reliability by providing an additional redundant and overflow route.

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Topics: Business Telephone System, VoIP, SIP, Total Voice Solution, Business Continuity, mobile

A simple process for transitioning to VoIP

Posted by Daniel Noworatzky on Nov 16, 2016 3:40:00 PM

 

Replacing a legacy PBX that a company has used for years with an IP PBX can be intimidating, and understandably so. That’s why we recommend a transition method that allows the new technology to be gradually introduced over time. This not only ensures business continuity but also gives the associates plenty of time to adjust to the new equipment.

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Topics: Customer Service, SIP Phones, IP PBX, Business Telephone System, VoIP, SIP, Total Voice Solution, Business Continuity

Achieve high availability without high cost!

Posted by Daniel Noworatzky on Oct 12, 2016 3:44:00 PM

Ensuring business continuity in case of unexpected service loss is an essential component of any IP telephone system. In a previous blog post we mentioned various failover mechanisms that can be deployed to address different scenarios. Here, we’ll take a closer look at two in particular: backup SIP trunk or ITSP, and failover servers. You may be surprised to discover how easy and affordable they are to set up – especially when compared with the costly alternative of service interruption.

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Topics: IP PBX, QoS, Business Telephone System, VoIP, Total Voice Solution, Business Continuity

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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