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TeleDynamics Think Tank

SD-WAN is good for single-site companies, too

Posted by Daniel Noworatzky on May 9, 2018 3:48:00 PM

...Especially if they have lousy internet service

Because of its name, most people think of SD-WAN as being relevant only for companies with multiple sites. But SD-WAN can do wonders for many types of companies – even a single-site business located in a remote area with an unreliable internet connection. If you work with a company that fits this description, SD-WAN can resolve a lot of their VoIP issues.

 

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Topics: Business Telephone System, VoIP, Network Design

On-premise vs. hosted IP PBX – which is right for you?

Posted by Guest Blogger on Apr 25, 2018 3:54:00 PM

By Dorothy Murach, Marketing Manager at Grandstream Networks*

The on-premise vs. hosted IP PBX battle continues. Which to choose? Each IP PBX option comes with its own characteristics and benefits, and the key is to determine which works best for your business’s unique needs. While it may seem that everything is moving to the cloud, hosted IP PBX options are not right for everyone. I’ll help you navigate through the details of each to see which IP PBX is the right choice for you.

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Topics: IP PBX, Business Telephone System, VoIP, SIP, Grandstream, Cloud

Improve your crisis preparedness with Epygi’s Security Solution

Posted by Daniel Noworatzky on Apr 11, 2018 3:44:00 PM

As unwanted and unexpected as they are, crises do happen, and being unprepared only makes them worse. In a 2017 PwC survey, 65 percent of respondents reported experiencing at least one crisis in the past four years. Despite their prevalence, a 2013 study by Freshfields Bruckhaus Deringer found that more than 40% of respondents had no type of plan in place for dealing with a crisis.

Regardless of your customer’s current state of readiness, you can help them improve their security measures and crisis response even more with applications that run on their data network. And, if they have an on-premise IP PBX, they already have an arsenal of tools available in their existing system.

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Topics: IP PBX, Business Telephone System, VoIP, Total Voice Solution, Software Integration, Productivity, home security, surveillance

Sangoma's entry-level s205 IP phone

Posted by Daniel Noworatzky on Mar 21, 2018 3:52:00 PM

Product Review

Sangoma has raised the bar for entry-level IP phones with the s205. Now, the robust feature sets ordinarily reserved for executive-level phones are available on this entry-level endpoint, giving access to productivity-enhancing functionality to all the employees in your organization, while controlling costs at the same time.

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Topics: SIP Phones, Business Telephone System, VoIP, SIP, Product Review

Grandstream’s DP760 Long-range DECT repeater

Posted by Daniel Noworatzky on Mar 7, 2018 3:48:00 PM

Product review

In many workspaces, internal mobility is vital.  This is especially true of businesses that have extensive facilities such as warehouses, factories, hotels, schools, or even university campuses where employees are required to physically move from place to place to get their jobs done. In these kinds of enterprises,  professionals must be reachable no matter where they are on campus.

Grandstream’s DP750 DECT VoIP base station enables this type of mobile connectivity by combining two reliable technologies: DECT and VoIP. This base station delivers wireless coverage of up to 300 meters outdoors and 50 meters indoors for up to five DP720 DECT handsets, allowing five concurrent calls while supporting up to ten SIP accounts.

For organizations that need to cover an even greater surface area, Grandstream has launched the DP760 long-range wideband DECT repeater for extending the coverage area of the DP750 base station.

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Topics: Business Telephone System, VoIP, Grandstream, Mobility, Cordless, DECT, Product Review

Grandstream’s HA100 high availability controller for the UCM6510 IP PBX

Posted by Daniel Noworatzky on Feb 28, 2018 3:48:00 PM

Product review

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Topics: IP PBX, Business Telephone System, VoIP, SIP, Grandstream, Business Continuity, Product Review, Business Strategy

The Grandstream HT818 8-port FXS VoIP gateway

Posted by TeleDynamics on Feb 21, 2018 4:05:00 PM

Product Review

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Topics: VoIP, Grandstream, Product Review, Gateway

What's so special about SIP?

Posted by Daniel Noworatzky on Feb 7, 2018 3:55:00 PM

Session Initiation Protocol (SIP) has become the de-facto standard protocol for voice-over-IP (VoIP) phone systems. What does it do and why has it won out over other protocols? We address these questions and more in this article.

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Topics: VoIP, SIP

Common VoIP issues and how to fix them

Posted by Daniel Noworatzky on Jan 31, 2018 3:52:00 PM

How to troubleshoot problems arising from blocked ports, ACLs, firewalls, NAT, and more

For networking professionals, one of the most difficult things to deal with is troubleshooting VoIP issues, because the troubleshooting process for VoIP is not always intuitive. Answers to the questions, “What could be wrong?” and “What should I check first?” are not always readily apparent.

To aid your troubleshooting and allow you to take some meaningful actions before reaching out to your telco or vendor help desk, we’ve listed the most common VoIP problems you may face, as well as their causes and solutions. 

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Topics: VoIP, Troubleshooting

WAN connections and the SIP trunk: What’s the connection?

Posted by Daniel Noworatzky on Jan 17, 2018 3:54:00 PM

How you connect to the internet will impact your VoIP phone system

Because SIP trunks leverage the WAN technology used to connect to the internet, it is imperative to understand how the choice of WAN technology will impact the functionality of the SIP trunk. There are different ways to connect to the internet, and each has implications for voice traffic.

In this article, we discuss the main considerations to take into account when choosing between MPLS, metro Ethernet, LTE and SD-WAN.

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Topics: Business Telephone System, VoIP, SIP, Network Design

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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