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TeleDynamics Think Tank

The 3 most common hybrid deployments for VoIP-to-analog solutions

Posted by Guest Blogger on Aug 1, 2018 3:54:00 PM

By Brian Van Meter, Community Marketing Specialist, Grandstream Networks* 

Voice over IP delivers major improvements to traditional communication networks, and as a result legacy analog phone systems are on their way out. Ten years ago, 80% of homes had landlines, but today that number is down to 43%— and businesses are following this trend, as well. However much VoIP is becoming the go-to technology for communications, it is important to acknowledge that certain markets cannot fully convert to a total VoIP solution. Not recognizing this could lead to loss in potential sales against competitors. In these situations, a hybrid VoIP network can help deliver the flexibility and power of an IP solution while catering to the restraints of your customer. Below are some of the most common situations and their solutions.

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Topics: Business Strategy, Grandstream, VoIP, Customer Service, Business Telephone System

Worker overwhelm and the demand for UC

Posted by Daniel Noworatzky on Jul 18, 2018 3:48:00 PM

We speak a lot about unified communications and how network convergence allows it. Getting your customers migrated to VoIP is the first step to introducing them to unified communications (UC). Once that is established, they will be much more likely to embrace UC if you can show them the business problems it can help solve.

In this article, we look at some of the key drivers of demand for UC, which you can keep in mind when selling systems upgrades to your customers.

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Topics: Customer Service, Business Telephone System, VoIP, Total Voice Solution, Software Integration, Productivity

How to resolve one-way or no-way audio on VoIP calls

Posted by Daniel Noworatzky on Jul 4, 2018 3:13:00 PM

Unlike conventional telephony infrastructure, which was developed and tailored to be used exclusively for voice, today’s telecom networks accommodate a multitude of different data traffic types, of which VoIP is just one of many. Because of this, it can be challenging to adapt a network to accommodate voice.

One of the most common challenges involves a technology called Network Address Translation (NAT), which for data networks has been a godsend, but if not configured carefully, could cause problems for voice applications. In particular, NAT is a common cause of one-way and no-way audio on VoIP calls.

In this article, we dive into how NAT can impair voice sessions, cite some common symptoms that indicate NAT may be at the root of your call audio problems, and address how to resolve the issues. 

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Topics: Routers, Troubleshooting, SIP, VoIP

Move into the future with Wi-Fi voice

Posted by Guest Blogger on Jun 27, 2018 3:49:00 PM

By Phil Bowers, Senior Marketing Manager, Grandstream


A new trend is beginning to develop within the business communications industry. Being driven largely by enterprises looking to streamline internal networks by eliminating wiring, voice over Wi-Fi (VoWi-Fi) could be the next major advancement within the VoIP industry. It features the same exact backend hosted, cloud, or SIP trunk services as any wired voice-over-IP (VoIP) network, but with the connections being extended to endpoints through an immersive Wi-Fi network rather than an endless maze of Ethernet cabling.

Here at Grandstream, we are leading the Wi-Fi voice trend through a variety of initiatives and solutions designed to allow businesses to build powerful VoWi-Fi networks that increase productivity, streamline installation and management, and offer eco-friendly benefits. This article will introduce the Wi-Fi voice trend, cover the reasons many businesses are adopting Wi-Fi voice networks, combat a major Wi-Fi voice concern, and highlight the Wi-Fi voice solutions we offer at Grandstream.

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Topics: Wi-Fi, Grandstream, Wireless, VoWi-Fi, Total Voice Solution, VoIP

Spotlight on ADTRAN

Posted by Daniel Noworatzky on May 30, 2018 3:48:00 PM


This week we focus on ADTRAN, a global provider of telecommunications networking equipment and internetworking products that has stood the test of time in a volatile and dynamic market by maintaining a solid level of market innovation and reliability. In this article we review ADTRAN’s network switches, routers and media gateways.

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Topics: Gateway, Routers, VoIP, Switches

SD-WAN is good for single-site companies, too

Posted by Daniel Noworatzky on May 9, 2018 3:48:00 PM

...Especially if they have lousy internet service

Because of its name, most people think of SD-WAN as being relevant only for companies with multiple sites. But SD-WAN can do wonders for many types of companies – even a single-site business located in a remote area with an unreliable internet connection. If you work with a company that fits this description, SD-WAN can resolve a lot of their VoIP issues.

 

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Topics: Network Design, Business Telephone System, VoIP

On-premise vs. hosted IP PBX – which is right for you?

Posted by Guest Blogger on Apr 25, 2018 3:54:00 PM

By Dorothy Murach, Marketing Manager at Grandstream Networks*

The on-premise vs. hosted IP PBX battle continues. Which to choose? Each IP PBX option comes with its own characteristics and benefits, and the key is to determine which works best for your business’s unique needs. While it may seem that everything is moving to the cloud, hosted IP PBX options are not right for everyone. I’ll help you navigate through the details of each to see which IP PBX is the right choice for you.

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Topics: Cloud, Grandstream, IP PBX, SIP, VoIP, Business Telephone System

Improve your crisis preparedness with Epygi’s Security Solution

Posted by Daniel Noworatzky on Apr 11, 2018 3:44:00 PM

As unwanted and unexpected as they are, crises do happen, and being unprepared only makes them worse. In a 2017 PwC survey, 65 percent of respondents reported experiencing at least one crisis in the past four years. Despite their prevalence, a 2013 study by Freshfields Bruckhaus Deringer found that more than 40% of respondents had no type of plan in place for dealing with a crisis.

Regardless of your customer’s current state of readiness, you can help them improve their security measures and crisis response even more with applications that run on their data network. And, if they have an on-premise IP PBX, they already have an arsenal of tools available in their existing system.

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Topics: surveillance, home security, IP PBX, Total Voice Solution, VoIP, Business Telephone System, Software Integration, Productivity

Sangoma's entry-level s205 IP phone

Posted by Daniel Noworatzky on Mar 21, 2018 3:52:00 PM

Product Review

Sangoma has raised the bar for entry-level IP phones with the s205. Now, the robust feature sets ordinarily reserved for executive-level phones are available on this entry-level endpoint, giving access to productivity-enhancing functionality to all the employees in your organization, while controlling costs at the same time.

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Topics: Product Review, SIP Phones, SIP, VoIP, Business Telephone System

Grandstream’s DP760 Long-range DECT repeater

Posted by Daniel Noworatzky on Mar 7, 2018 3:48:00 PM

Product review

In many workspaces, internal mobility is vital.  This is especially true of businesses that have extensive facilities such as warehouses, factories, hotels, schools, or even university campuses where employees are required to physically move from place to place to get their jobs done. In these kinds of enterprises,  professionals must be reachable no matter where they are on campus.

Grandstream’s DP750 DECT VoIP base station enables this type of mobile connectivity by combining two reliable technologies: DECT and VoIP. This base station delivers wireless coverage of up to 300 meters outdoors and 50 meters indoors for up to five DP720 DECT handsets, allowing five concurrent calls while supporting up to ten SIP accounts.

For organizations that need to cover an even greater surface area, Grandstream has launched the DP760 long-range wideband DECT repeater for extending the coverage area of the DP750 base station.

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Topics: Product Review, DECT, Cordless, Grandstream, Mobility, VoIP, Business Telephone System

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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