The cloud is used to offer services directly to the end user, as well as to provide a platform on which vendors can develop their online applications (including VoIP) for their customers. In a previous article, we covered SaaS, PaaS and IaaS as the three most prominent cloud-based models that are used to offer services to clients. In this article, we take a more in-depth look at the various cloud deployment models that are available (including private, public and hybrid) and how they are useful for businesses of different sizes. The article concludes with the factors to consider when choosing which deployment model to use when offering VoIP and other cloud services to your customers.

Topics: Customer Service, Business Telephone System, VoIP, Total Voice Solution, Trends, Cloud, Business Strategy, Unified Communications

Product Review

Expanding on its line of solutions for Zoom Rooms, Yealink has launched the newest model in its line of CP960-UVC Zoom Rooms Kits: The UVC30, for huddle rooms and other small meeting spaces. In this article, we review this new model and show how it fits in with the rest of the series.

Topics: Yealink, Videoconferencing, Product Review, Unified Communications

Redundancy and scalability are important for VoIP systems. Virtualization makes both of these easier, less costly, and more efficient. Coupled with cloud services, virtualization has revolutionized how network services are provided, and in particular, how VoIP deployment is executed.

In this article, we explain what virtualization is, the trends governing its newest technologies, and how all of this can be leveraged for use with VoIP services.

Topics: VoIP, Trends, Productivity, Network Design

Software-defined networking (SDN) is changing the way networks are managed and designed. In this article, we take a look at how an SDN approach can be of great benefit to VoIP and video telephony deployments in particular.

Topics: QoS, Trends, Productivity, Network Design, Unified Communications

Have you ever chosen to use a telephone to communicate even when a videoconferencing system was available? If so, it’s probably because videoconferencing systems have traditionally been difficult to configure and relatively cumbersome to use. This is no longer the case, thanks to Konftel’s simple video solutions.

Konftel has launched a series of videoconferencing kits with a unique and extremely attractive One Cable Connection capability. We take a look at these solutions in this article.

Topics: Videoconferencing, Product Review, Unified Communications, Konftel

A major challenge inherent in designing and maintaining an enterprise network is the administration costs. Software-defined networking (SDN) can dramatically reduce both the hard costs (money) and soft costs (time) of managing a network. Although this tends to be the most compelling argument in favor of using SDN, it in fact offers may more advantages than this. In this article, we introduce SDN and examine some of its key benefits.

Topics: Trends, Productivity, Routers, Network Design, Gateway, Switches, Unified Communications

5G is emerging onto the telecom landscape. What’s new and different about it? 5G does indeed promise phenomenal potential. In this article we examine 5G and its applications for unified communications.

Topics: Trends, Mobility (including remote work), IoT, Unified Communications, WAN Technology

Don’t just be good at what you do; look good doing it! That’s the philosophy that inspired Konftel when it designed its new 800 SIP conference phone. Chock full of innovative features, this new phone is well designed, exceptionally functional, and looks great – and it has the awards to prove it! In this article we review what we love about this robust conference phone.

Topics: Videoconferencing, Conferencing, Product Review, Bluetooth, Unified Communications, Konftel

For most organizations these days, WAN connectivity is so mission-critical that investing in a redundant WAN infrastructure is well worth the extra cost and effort. In this article, we explore the available options for WAN redundancy so you can help your customers decide which is the best for them.

Topics: Business Continuity, Network Design, WAN Technology