The arrival of ChatGPT has propelled AI into the mainstream. It is a tool that allows anyone to use AI technology and has thus dramatically increased broad exposure to and understanding of artificial intelligence.

Of course, AI is about much more than simply writing prompts and examining text responses. For unified communications (UC) systems, AI is poised to add massive value to an already innovative and versatile set of applications, ultimately launching UC into a realm of new capabilities.

This article examines how AI is expected to shape numerous aspects of UC technology and related systems in the near and not-so-near future.

Yealink, a leading global provider of unified communications and collaboration solutions, has recently faced some scrutiny due to alleged security concerns about its products and services. 

These claims suggest that Yealink products are vulnerable to attacks and may be used by third parties to achieve unauthorized surveillance. As a responsible and thorough investigator of the products we deliver, it is our duty to assess the veracity of these accusations and provide a balanced perspective on the matter.

In this article, we examine the evidence at hand and explore the rigorous security measures implemented by Yealink to ensure the safety and privacy of its users. We hope this helps you understand the issue and make informed decisions about Yealink's products with renewed confidence.

Product line review

Telephones deployed within the hospitality sector must have particular characteristics. They must be easy to use and rich with features particular to hotels, motels, inns, and similar establishments. Grandstream has recently released the GHP series of IP phones that offer a range of options and features specifically suited to this sector.

In this article, we examine this series of phones and showcase their most significant features and use cases.

Many businesses and enterprises have found the hybrid working model to be beneficial for their employees and even good for overall business productivity. However, successful hybrid work requires the proper setup and tools.

Yeastar has invested in creating, developing, and honing unified communications (UC) products and services to address the challenges of the hybrid working model. 

In this article, we discuss hybrid work and show how Yeastar UC solutions enable your business to enjoy the benefits of this model while minimizing its associated challenges.

Yealink offers a broad range of headsets utilizing different technologies to cater to virtually any organization's unique voice and video communications needs. We've showcased both the BH and WH series in previous articles.

In this article, we explore common application scenarios that show how each series can be used to its fullest.

Networks continuously change, and new approaches to security are constantly emerging. One particularly noteworthy approach to network security that has been increasing in adoption over the past couple of years is the zero trust security model.

In this article, we examine what zero trust is, how companies could deploy it over the next few years, and its impact on unified communications applications such as voice, video and collaboration.

About 20 years ago, a revolution took place in the telecom industry. Time-division multiplexing (TDM), the technology that digital telephony had depended upon for decades, began to lose dominance in favor of a newer, more flexible technology: Voice over Internet Protocol (VoIP). 

Grandstream has again raised the bar by unveiling a new series of groundbreaking Wi-Fi routers. The new GWN7052 and GWN7052F routers deliver faster speeds, higher capacities and innovative features ideal for residential users, small businesses and more extensive campus networks.

This article takes a closer look at the capabilities of these new devices and the benefits you can expect from their deployment.

Unified communications (UC) equipment allows individuals and groups to communicate in multiple ways over large distances. Users can enjoy a rich communications experience using screens, cameras, microphones, speakers, and collaboration platforms.

Android is often the operating system of choice for such systems, and Yealink uses it extensively. In this article, we look more closely at Yealink's Android meeting solutions and why their usage of Android makes them such an innovative and beneficial choice for business communications.

Over the past few years, breakthroughs in artificial intelligence (AI) have permeated many areas of technology, making AI an integral part of a whole series of systems and applications. Undoubtedly, one of the most evident manifestations of the AI revolution is the introduction of ChatGPT into the mainstream.

In this article, we examine this particular service, what makes it unique and how it and services like it are expected to affect business communications in the future.