TeleDynamics Think Tank

When you speak on the phone, it’s natural to believe that it’s a private conversation between you and the person on the other end of the line. However, do you know what mechanisms are employed to deliver this confidentiality? And how confident can you truly be in these security measures?

In this article, we take a detailed look at Voice over Internet Protocol (VoIP) security technologies and how they keep conversations confidential.

Product Review

Experienced telecom administrators know it’s challenging to provide ironclad security while maintaining speed on a communications network. This is especially true for enterprises with large mobile workforces, where users have internal telephone extensions on their mobile devices or home computers.

To make achieving these essential goals easier, Grandstream has introduced UCM RemoteConnect. This service caters to provisioning extensions for remote users of on-premises UCM6300 IP PBXs securely and lightning-fast.

In previous articles, we've discussed the high reliability of VoIP technology. That said, achieving high reliability is only possible when built into the design of the VoIP network and the underlying network infrastructure supporting the service. One of the fundamental requirements to ensure such reliability is the implementation of VoIP failover. Here's what you need to know. 

One of the primary questions that today’s businesses ask when choosing a Unified Communications as a Service (UCaaS) system is: “How fast can we get up and running?” Yeastar’s UCaaS Turnkey Solutions has an answer most will love to hear: “As fast as you can get your business up and running.” Yeastar can deliver your UCaaS when you need it, which is an attractive selling point for end users. Here's what you need to know.

Information and Communications Technology (ICT) often comprises a substantial portion of the budget for many businesses, a large part of which goes to paying the wages of support staff. Larger enterprises may need to employ a full-time, in-house team of professionals to support all their ICT services and assets, including VoIP communications systems.

However, smaller businesses have limited budgets and few ICT-related tasks to justify a full-time or even a part-time ICT position. It’s more difficult for these firms to support their communications systems without wasting valuable and often scarce resources.

In this article, we hope to provide you with insight on how to design the best support structure for your VoIP communications services without overextending your budget.

Every area of business has unique communications needs. Yealink knows this well and has honed its products and services to meet the needs of various industry sectors. Some industries that Yealink has chosen to focus on include education, finance, government, retail and manufacturing.

In this article, we discuss the manufacturing industry and how Yealink’s solutions help businesses contend with communications challenges inherent to this industry sector.

Blockchain is a technology used to store records of various types of data. The technology can be used for practically anything, including monetary transactions, music distribution, insurance and peer-to-peer energy trading. The list goes on.

One innovative application of blockchain currently under consideration is using the technology for managing and implementing telephone number portability between telephony service providers. This would save many ICT (information and communications technology) managers a lot of headaches.

In this article, we illustrate how this idea would work, and we also touch upon the implications that it would have for ITSPs (internet telephony service providers) and enterprise telephony users.

Once again, Yeastar has lived up to its reputation. Yeastar was ranked number one in customer satisfaction for 2022 among 44 of the most prominent on-premises and cloud-based UC providers, according to a survey of 5,000 Information and Communications Technology (ICT) managers. Yeastar achieved this milestone in 2020, and this year's recognition confirms the company’s long-standing commitment to delivering the best possible service to its customers.

Voice over Internet Protocol (VoIP), a collection of technologies enabling voice communications over IP networks, has come a long way since its first commercial application over 20 years ago. It has successfully overcome its many obstacles, developing into a robust, reliable and extremely flexible communications solution. You would be hard-pressed to find any new business telephone system installed within the past couple of years based on technology other than VoIP.

In a previous article, we saw how reliable the technology has become. In this article, we look at the factors to consider when choosing VoIP services, especially services delivered within a UCaaS framework. This will help you choose the best provider for your particular business needs.

Product Review

Yealink’s MP series IP phones deliver a broad spectrum of capabilities for a wide array of uses. From a feature-rich, entry-level phone to a high call-volume, executive-level device, these IP phones deliver virtually all the telephony features that most businesses need today. In this article, we take a closer look at what Yealink’s MP series phones have to offer.